How to reset your Apple ID if you forgot your password. How to reset your Apple ID password if it's lost or forgotten? How to reset your AppStore password with two-step verification

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These two services are interconnected. In addition, the Apple ID gives access not only to iClould, but also to a host of other features: the iTunes Store, purchasing applications and much more.

There are actually two reasons why you need to recover your iCloud password:

you just forgot it, but the iPhone is yours, and it was not used before you;
you bought an iPhone from another owner (used) with a pre-installed iCloud account.

In the first case, you will have to tinker a little, but in general the problem is solved quite quickly.

To reset your password, you need to know your email address associated with this account. Without it it will take more time.

If you bought an iPhone from someone, and the owner himself does not know the password, the situation becomes much worse.

It is not a fact that you will be able to use your smartphone to its full potential, that is, there will be some restrictions regarding updates and access to personal files.

Getting a password from a used iPhone

Read also:5 easy ways to transfer photos from iPhone to Windows or Mac computer

Of course, it is better to immediately pay attention to such nuances as built-in accounts on the phone, but if you have already bought it, your task is to unlock access to iCloud.

The phone doesn't necessarily have to be stolen if you turn it on and see that there is already a working Apple ID account in the system.

First of all, contact the seller. If this is not a reseller, but more likely, you will be able to log into your account and then log out of it completely.

After that, calmly create your own. However, even this does not always save - the seller could have forgotten the password himself.

The main thing is not to enter many passwords at once. Otherwise, after a few attempts, you will receive a notification that this Apple ID has been disabled for security reasons. Then you won't be able to use your iPhone.

Usually the system itself tells you to use iForgot if you have forgotten your password. However, often to do this you need to go to the mail to which the account is linked. But you cannot go into it and to the mail, accordingly.

It is impossible to log out of someone else's account without a password. It is also impossible to disable iPhone tracking by another user without a password. Also, do not update the system or reflash the phone, otherwise you will get a stone. The iPhone will ask for information to activate your account.

Restore functionality

Read also:Is it possible to unlink Apple ID from iPhone? How to do it correctly: Step-by-step instructions (+ Reviews)

Start by linking your personal email to someone else's account. This way you can transfer some information.

You can also try using the standard recovery function by entering your email. However, this doesn't always work.

Then create a new Apple ID. Log out of the first account from the App Store (not from the phone system!). Log in to the App Store using your account. This way you can regain control over the installation of applications.

Be sure to remove synchronization with your phone book and other personal data in the first owner's account. Otherwise, there is always a risk that your life will be monitored by a stranger or that attackers will be able to take advantage of this.

After this, you will be able to partially use your iPhone.

You can completely regain control over everything that happens in the system only by using the password of the original account.

Normal recovery

Read also:TOP 6 ways of 2018: How to download music to iPhone from the Internet for free? (+Reviews)

If the device has always been yours, then the task is simplified. There are various ways in which you can recover your password:

via email, security questions;
two-factor authentication;
two-step verification.

Using mail and security questions

Read also:How to update iOS on iPhone: Simple and safe ways

This is the very first thing you need to start recovery with. The main thing is that the mail must be linked to your Apple ID. If you don’t remember what kind of mail it was or what the password was for it, then everything will take more time and effort.

However, if you know the email or can answer the security questions, follow these instructions:

1 Log in to your Apple ID.

2 Click “Forgot Apple ID”.

3 Enter the ID (if you don’t know, select "Reset the password").

4 Decide on the appropriate reset method and click “Continue”.

5 Answer the security questions if necessary.

To restore using email, proceed as follows:

When resetting, press “Receive a message by e-mail”.
Go to your email (also check your backup) and click on the link in the email.
After the reset, create a new password and log into your account using it.

Essentially, the process is fast and reliable. However, in some cases you will need to update the password on mobile devices.

Two-factor authentication

Read also:[Instructions] How to transfer contacts from iPhone to iPhone: 6 easy ways

This method involves using a trusted device to authorize or reset. Also, one of the conditions for this method is that the device must have iOS 10 or newer when restoring via iPhone, iPad or iPod touch.

Go to settings.
Click on your name and go to the section "Safety".
Click "Change password".
Next, do what is shown on the screen.

On a Mac laptop, go to the Apple menu, to the section “System Settings”.

Click on the iCloud icon, then - "Account". There will be a point “Security”, which contains the “Reset Password” function.

And since you don’t remember what you entered, you need to move on to another method. Alternatively, you can sign out of your account and click “Forgot your Apple ID?” . Then simply follow the instructions on the screen.

Two-step verification

Your Apple ID can be used for iCloud, iTunes, and the App Store, but if you've forgotten your iTunes password, you need to reset it!

Forgot your password can happen to anyone. Your iTunes password is no exception. Because most people use the same Apple ID for all their Apple services. Because of this, you can forget your iTunes password, this will become a serious problem. You won't be able to sign in to your iTunes account and download or purchase songs, videos, apps, ringtones, and other content from the iTunes Store. You also can't sign in to FaceTime, iMessage, or iCloud. How to stop autoplaying videos in ?

If you want to sign into iCloud on a new device or download something from iTunes or the App Store. You will need your Apple ID password to complete. If you don't remember your password, you can reset it using the web browser on your iPhone, iPad, or Mac. If you don't even remember your Apple ID, you can try to recover that too! IPhone 8 music, how without iTunes?

How to reset iTunes or iCloud password using email address?

If you know your Apple ID (the email address you used to create your account). You can reset your iTunes password by receiving an email or answering security questions. Which you used when you first created your Apple ID. iOS 11, how to enable on iPhone and iPad?

Make sure you save your new iTunes password in a safe place. Have you stopped? Try these tips to fix the problem.

How to reset iTunes password if apple two-factor authentication is enabled?

If you have additional protection in the form of two-factor authentication. You can reset your iTunes password using your iPhone through Settings. If you don't have access to your iPhone or iPad, you can use Account Recovery via iforgot. Apple.Com. How to bypass the blocking if you forgot?

How to find out your Apple ID if you forgot it?

It's too easy to reset your iTunes password if you know your Apple ID, but if you also forgot your Apple ID. You can get help from Apple to restore it. How to free 5s, 6s, 7s, 8s without deleting applications?

Do you have any questions about changing your iTunes password on your Apple or iCloud account? Write them in the comments and we will help you. Creating a backup for iPhones 5s, 6s, 7s, 8s, in ?

What to do if you forgot your backup password?

If you forget your backup password, you won't be able to view that backup or use it for anything. If you accidentally use other passwords, you may see a note: " The password you entered to unlock your backup was incorrect" At this time, I'm sorry to tell you that your backup can no longer be used, but you should try: (Can't find the app on your iPhone or iPad?)

1. Ask someone who knows your password.

2. Check if you have iCloud backups later. If you have it, please use it or back it up via iCloud now.

3. Try using an old iTunes backup.

If you still have problems logging in with your Apple ID and password, please leave your message in the comments. How to start recording on iPhone and iPad with one click?

The iTunes Store is an Apple service where you can make purchases. A situation can happen to anyone when they forgot their password. The important thing to understand here is that your iTunes Store password is the secret code for your Apple ID account. You can reset it if you forgot it.

There are five methods used to recover your password:

Reset via email. To use this method, you need to know your email address (at least a backup one) and have access to it.
Changing the secret combination by answering questions. You most likely wrote down the answers to the security questions when you registered.
Use two-factor authentication. You will need a trusted gadget with a secret code enabled.
We use the Apple website.
Through a two-step verification. You need a 14-character code, which is assigned when you activate the check, and a trusted gadget at hand that accepts SMS.

Before the reset procedure, you must log out of your account from all services.

Method 1: email

In iTunes, you can recover your password using email. This is the easiest way to reset your password. On the company website, open the account recovery section. In the field with the columns, enter your login and click “next”. In the window that appears, select “receive a letter by email.” After this, letters from the Apple service will be sent to all mailboxes specified during registration. Go to your email and open the letter.

It will contain an active link that you need to follow. If there is no letter, look at "spam". You will be redirected to a page where you can reset the old character combination. Then enter the new secret code twice. The code must contain 8 or more characters. So that there are capital letters, uppercase letters and at least one number. There should not be three repetitions of the same character in a row. The code combination must not be the same as the account name.

Method 2: Answering Questions

The beginning of the method is similar to the first method. Open the site and enter your login. The next step is to select recovery by answering security questions. Enter your date of birth (as when registering). Give answers to the questions and send off the code combination. Enter the new code twice. Write down the new password so you don't forget.

Method 3: Two-factor authentication

You can reset your old password on your iPhone. The OS version must be iOS 10.0 or higher. Tap on the “settings” icon. In the “iCloud” item, click on the user name. The “password and security” item will appear in the window; go to it. Here click “change password”. Then follow the instructions on the display.

To reset your password on a Mac PC, open System Settings. Next, in the “iCloud” section, go to “account”. Click the “security” option and then “reset password”. If you need to enter a secret code to unlock your PC, enter.

Method 4: iforgot.apple.com

You can access the site directly or through iTunes. In the program menu, open “account”, “login”. Enter your login and click “forgot ID”. You will be redirected to iforgot.apple.com. Or immediately go to the site and open the account recovery section. You do not need an iOS device to use this method. We restore access in the most convenient way: reset through a trusted gadget or through a trusted number. Once you have chosen a path, follow the instructions on the display.

If both options do not suit you, then you can gain access through the account recovery procedure. To do this, you will need to provide as much information as possible about your account when registering it. The procedure can last from one day or more. Recovery time depends on the information you can offer.

Method 5: Two-Step Verification

Enter your username on the iforgot.apple.com page. Next, enter the 14-character code assigned when you activated the check. Specify a trusted gadget. An SMS with a code will be sent to this device. Make sure that the gadget can receive messages and is within the coverage area of the telecom operator. Enter the code in the required field and reset the password. Come up with a new one. Write it down, otherwise you will forget. Now you know what to do if you forgot your secret combination.

How to recover iTunes backup password?

If you have a password-protected copy of the data after copying your personal information, but you have forgotten the secret code, what should you do? Download iPhone Backup Unlocker and run it. In the first column, indicate the path to the backup copy. In the second column, check the box next to the selection method item. Depends on the content of the code (symbols only, mixed, etc.). The 3rd step is to start searching for a combination. The program is paid. The time it takes to find a combination depends on its difficulty level. Now you know how to find out the backup password.

Users of iPhones, iPads, MacBooks and Macs can sometimes encounter the following problem - they forgot their Apple ID password, and there are no recovery options.

This happens due to Apple’s special security policy, which requires you to come up with a complex account access code - consisting of uppercase and uppercase letters, numbers and other symbols.

It is quite easy to forget, which leads to the need to immediately solve the problem.

If the situation is even more problematic - the user has forgotten his Apple ID login and password, and now cannot even find out his account number.

The issue for a mobile device is resolved simply - by going to the iCloud, App Store or iTunes settings.

There you can see the email address specified when registering your Apple ID.

Now that the e-mail (which is also the account identifier) is known, you can proceed to one of the ways to recover your password.

Apple has provided three options for users to regain control of their account.

Consequences of not having a password

No. 1. Recovery via email

If you still have access to the mailbox you used during registration, this method of changing a forgotten password will be the easiest and fastest. To use it you should:

Go to the appropriate address (appleid.apple.com);
Select “Reset your password”;
Enter the e-mail address for your ID and select “Next”;
Select email authentication and click Next.

Now a letter from Apple should be sent to the specified e-mail address with a link that you should follow and recover your lost password by following the instructions on the screen.

As a rule, after this the problem is solved.

Advice! Knowing how to unlock an apple with a lost password, it is worth considering some of the nuances that arise in the process of restoring access. Sometimes you don't receive an email with your password or you simply can't find it. If the second option is correct, check:

Are you opening the wrong mailbox?
Did the letter end up in the Spam folder or was it accidentally deleted for another reason?

The text of the message from Apple usually looks like this:

If the wrong address is specified for your account, and you can change both your email and password only after restoring the latter, you should move on to other methods.

No. 2. Control questions

Recovering a password by answering questions is no more difficult than doing it using email.

In order to remove the old password, you need to go to the same address (appleid.apple.com) and select “Reset Password”.

Now enter the identifier, click “Next” and proceed to answering the questions.

The user is now required to enter their date of birth (which they should have entered before activating their Apple ID) and answer correctly.

A new password is entered - and if it is not lost again, the problem is solved.

No. 3. Double check option

The method is intended for people who have set the maximum level of security with verification in 2 stages.

And, if, for example, the owner of an iPhone forgot her password, she will now need to remember the recovery key, which should have been written down or printed in advance.

The page to start checking is already different - iforgot.apple.com. But you still have to enter your Apple ID.

After entering the code, an SMS with a four-digit number should be sent to the phone number specified in the account. It should be entered into the appropriate field on the screen.

The final stage of recovery is activating a new password.

It is entered twice, and the main requirement is that it is different from all passwords used during the previous year.

What should I do to avoid forgetting my password?

Trying to remember a new password for your iPhone 4s, 5s or 6s Plus, so as not to forget it the same way as a lost one, will become easier if you use the following technique:

A simple word is selected first (eg Mac)
Using the word "Mac" a more or less complex combination is created - for example, MAC2olya or OLYA2mac.

Nothing difficult to remember - but:

Firstly– this is quite difficult to select;
Secondly - easily entered from the keyboard on an iPhone;
Third– fully complies with Apple security requirements (capital and small letters, numbers).

Apple ID is a user account in Apple services and programs. The company takes the security of its customers seriously, so it blocks accounts at the slightest suspicious activity. There can be many reasons for blocking, so not only attackers, but also ordinary users are at risk. Read about the methods you can use to unlock your Apple ID in our article.

Why Apple ID is blocked - possible reasons

There are three known reasons for account blocking.

The password was entered incorrectly several times

Someone tried to log into the account and entered the password incorrectly several times. In such cases, account blocking is justified: if you give users the opportunity to guess forgotten passwords, scammers can take advantage of this. If you forgot your password, don't try to guess it ten times, try to recover it.

Suspicious activity

Apple, like any other company, uses vague language like “suspicious activity” or “blocking for security reasons.” Nevertheless, there are precise criteria by which suspicious activity is determined. The most common reasons for blocking:

Violation of the terms of use. Most often, maintaining a common account for several users. This brings benefits for users and losses for Apple, which is why they block it.
Constant attempts to return money for purchased applications and content. Apple gives its users the opportunity to return money if the purchased game or program does not meet the buyer's expectations. But abuse of this right is regarded as fraud.
Frequent changes of payment information and payments from different bank cards also look suspicious in the eyes of Apple, because a rare user will suddenly start constantly changing his details. If this happens, then the account has most likely been hacked.

Account hacking

Apple's algorithms have been refined over the years, so most of the blocking is justified. Apple ID is considered reliable and secure, but it is also hacked. Fortunately for users, Apple employees have learned to identify and promptly block a hacked account. Due to strict measures, users sometimes suffer, but this is the price for the security and safety of your payment data.

How to unlock Apple ID?

To unlock your account, you need to recover your Apple ID password via the email you provided during registration. This is a standard procedure; you will receive an email with instructions for changing your password. In the same way, instructions can be sent to another email if you have specified it as an alternative email.

When registering for an Apple ID, the user selects security questions and writes down the answers to them. You can recover your password by answering these questions and indicating the date of birth that was specified during registration.

If it happens that it is impossible to recover your password by mail or security questions, Apple provides another way - contact support.

Apple support phone numbers in Russia:

+7 (495) 580–95–57 (from 9:00 to 20:00 on weekdays).
8 800 333–51–73 (from 9:00 to 21:00 on weekdays).

Apple support staff will ask you to answer several questions to verify your identity. If your account is used for iCloud on one of the devices, you will be sent a verification code, which you need to call over the phone. You will also need receipts or other documents proving that you are the owner of the device and account.

How to bypass Activation Lock?

Starting with iOS 7.0, Apple added the Activation Lock feature, which completely locks the device and requires you to log in to your account. The feature is activated if the user tries to turn off Find My iPhone, signs out of iCloud, or updates the device. Without an Apple ID and password, nothing can be done; even after updating, erasing data and flashing the device, the device will be locked. And if you cannot recover your Apple ID password, then your phone or tablet will turn into a piece of iron.

The iPhone is completely blocked until the user logs in using his account.

On the one hand, this innovation made the theft of iPhone and iPad useless, but on the other hand, respectable users also became victims of such a harsh measure. However, there is a way to bypass Activation Lock, but it does not work for all devices. Currently works for the following devices: iPhone 4, iPad 2 WiFi/WiFi+3G, iPad 3 WiFi, iPad 4 WiFi, iPad mini WiFi/Retina WiFi, Air WiFi without 3G module, iPod of all generations.

Note! Your actions may violate Apple policies. Be prepared to accept this responsibility.

The steps are as follows:

Download the latest version of iTunes from the official Apple website: www.apple.com/itunes and install it.
Change the hosts file. If you are a Windows owner, then you need to make system files/folders visible: to do this, go to the “Control Panel”, then to “Folder Options”, then open the “View” tab and check the “Show hidden files and folders” and “ Display system files”, click the “Apply” button. Then you need to open the folder at C:\Windows\system32\drivers\etc\. This folder contains the hosts file. Open it using the text editor Notepad.
Now, under all the lines, add the line “107.170.72.61 albert.apple.com” and restart your computer.
If you have a Mac: open Finder, select “Go” in the upper left corner, then “Go to folder” and enter “/etc/” in the line that appears. Then find the hosts file, copy it to your desktop without closing /etc/, and open it.
At the bottom, add the line “107.170.72.61 albert.apple.com”
Copy the modified file to /etc/. Restart iTunes.
Open iTunes, connect your device. It is possible that iTunes will create a dialog box, close it by clicking Continue. Wait, a message about geolocation services will appear on the screen. If the error “doulCi Server Security: You are a victim of one of scamming websites, or maybe not!” appears in iTunes! Please use www.merruk.com to get free doulCi authorized service", then go to the website www.merruk.com, in the “Enter the text below” field, enter the text from the image below this field. Then disconnect the device from the computer and connect it again.
If you did everything correctly, the device will be activated and you will be able to use it.

Video: how to bypass activation on Apple devices

Video: flaws in iOS 7 that allow Apple ID to be stolen (in English)

Unfortunately, scammers often use such advice. It is important to understand what risks exist. An employee of the German company Security Research Labs, Ben Schlabs, showed a flaw in the Apple security system and in Find my iPhone, making a video in which he explains how a criminal can bypass the blocking.

How to protect Apple ID from blocking and hacking?

Fraud schemes

First, let's look at the methods scammers use to hack Apple ID accounts. In addition to using payment data, attackers also resort to blackmail. If you gain access to your Apple ID, you can block any device associated with your account. And they demand money to unlock it. So how can a password be stolen?

Since account logins and passwords are stored in the computer’s memory, attackers can find them using computer viruses. Browser viruses are especially dangerous, since users often allow browsers to remember their credentials for various sites, which may include an email service. If a fraudster gains access to an email, he will also gain access to passwords for all services for which the user registered.

The password can be stolen using “phishing” sites, which visually represent a copy of a service. For example, iTunes Store. If you log into your account on such a site, your login and password will be immediately saved and sent to the scammer.

“Phishing” is a type of Internet fraud, the purpose of which is to obtain confidential user data, for example, logins and passwords.

Another popular scheme is shared accounts. Users are offered a seemingly lucrative offer: to inexpensively purchase an account on which many applications, games, movies, music have already been purchased, and all this can be used for free, you just need to log into this account on your device. Unknowing people agree, although this is prohibited by Apple's rules. But when the user logs in with the purchased account, the scammer changes the Apple ID password and uses the Find My Phone function to enable Activation Lock. The device is blocked, and the user is required to pay money to unlock it.

Ways to protect against hacking

There are some general tips:

Use strong passwords. Create a password that contains numbers, upper and lower case letters, and special characters. Do not use short passwords, they are easy to guess. For example, instead of password use Gm@1l_Pa$$w0rd.
Do not use the same password (or passwords that are related in meaning) on different services. This is especially true for email.
Change your passwords from time to time.
Do not share your password with third parties. Apple (or any other company) support staff does not need your password and will never ask you for one.
Do not use other people's accounts.
To protect yourself from phishing scams, always check the website address before entering your password to log into your account. For example, the iTunse Store address is itunes.apple.com. If instead the browser bar shows itunes.apple1.com, or itunes.appple.com, then the site was created by scammers.
Use antivirus programs on your computer.
If your device has been jailbroken (a procedure that allows you to access the file system of an iPhone, iPad or iPod), then do not install suspicious applications from Cydia. Every program will be checked in the AppStore; anything can end up in Cydia.
If you buy an Apple device second-hand, make sure that the Find my iPhone feature is not activated on the device.

User stories: who encountered the problem and how it was solved

History of communication with support service:
I left a request for a call through the Apple website. They called me 2 times. They called from Ireland, but they were Russian guys, and this is what I found out:
Letters are answered within one to two days; it is important to indicate the case number and attach proof of purchase. If the phone was purchased in Russia, then you need a receipt from an official Apple representative, since the support service checks the company from the receipt and if the company is not an official representative of Apple, then the employee either writes that the purchase is not confirmed or simply does not respond. That is, they check whether the purchase of the device is legal. If you bought it through an online store, from someone else, etc., they will refuse to serve you. And also: the guys on the phone are only the first level of support, completely different people remove the blocking, and they will communicate with you in English, the main thing is to speak everything correctly.

iWarlocki

Hello everyone! I'm telling my story. I bought an iPhone 4s secondhand, only the phone itself and a charger are included.
It already had OS 7.0.2. Because There was a lot of junk in the phone, I decided to erase everything and install OS 7.0.4. Upon activation, a link appeared to the ID of the previous owner, who conveniently disappeared. I hadn’t used an iPhone before and didn’t know all the intricacies of linking an ID to a phone, otherwise I would have checked everything when purchasing. I went online and found out that I’m not the only one. After reading the entire thread on this problem, I decided to take action.
The first thing I did was request a call from Apple support. After talking with the man and telling him my story, I realized that only a check would help me. Having checked the phone on the paid checker http://sndeep.info (Paypal is accepted), I found out the date of sale and that it was purchased in the Netherlands from a mobile operator. I decided to make the check from scratch, because... I didn’t find a sample anywhere, the main thing I indicated was: the name of the organization, phone number, address, web address, date of sale, phone brand, serial number and IMEI, plus all sorts of crap to make it look like a receipt (like our Taxpayer Identification Number, cash register ID , transaction code and check number).
I did all this in regular Word, choosing a font similar to the one we see on regular cash receipts. Then I took an old receipt from some store and printed mine on the back using a laser printer. Since the receipt paper is thermal on one side, I ended up with a black receipt on one side, and the one I made myself on the other.
I photographed the resulting receipt with reduced quality so that everything would be legible, but when enlarged it would be distorted. Having written a letter in English (template, supposedly updated to iOS 7, but here an unknown ID is asking me), I sent it to the post office [email protected], also in the subject of the letter and in the letter itself indicated the number of my initial request, which was assigned to me during a conversation with a man from Apple support. Two days later I received a letter with a response: After reviewing the provided documentation, we unlocked the product. After that, I became a full-fledged user of Apple products. And finally, a few tips: if you don’t want to be rejected, be sure to make good checks, and also print them out and take pictures, don’t stupidly use a template and Photoshop, I think they receive tons of similar checks.

http://4pda.ru/forum/index.php?showtopic=473599

The problem with Apple ID being blocked occurs for many users, but most often it can be solved officially, with the help of Apple support. However, there are situations in which the support team cannot help you. For example, if you bought a device secondhand, and when the device was blocked, you could not find the seller. However, even in such cases, all is not lost, and there are ways to bypass the Activation Lock.