How to understand that the router is not working. Internet does not work on tp link router
Despite small sizes and simple design, a device such as a router is quite complex from a technical point of view. And given the important function that a router solves at home or in the office, its uninterrupted operation is very important for users. A router malfunction leads to termination normal functioning local network via wired and wireless interface. So what can you do if your TP-Link network device is not working correctly?
TP-Link routers are designed to last for many years of continuous operation and usually live up to the good reputation of their manufacturer. Of course, if the hardware part of the device breaks down, you can either contact a repair specialist or buy new router. But don’t immediately panic and run to the store. It is possible that the problem will resolve itself. Let's try together to analyze the algorithm of actions to restore functionality TP-Link router.
Step 1: Checking Wi-Fi module status on devices
If access to the local network and the Internet is lost on devices connected to your router wirelessly, then first of all it is advisable to check the status Wi-Fi module on a computer, laptop or smartphone. It is possible that you accidentally turned it off and forgot to turn it on. this function on your device.
Step 2: Check that the router has power
If the router is in a place accessible to you, then you need to make sure that it is plugged in and functioning. Maybe someone accidentally turned off the power to such an important device. To turn on the equipment, press the corresponding button on the device body. 
Step 3: Check the RJ-45 cable
When the connection to the router is made via an RJ-45 cable, if you have a spare similar wire, you can reconnect the device using it. The cable may have been damaged during operation, and replacing it will eliminate the problem. 
There is a possibility that the router just froze or started working in incorrect mode. Therefore, you should definitely try rebooting the router. Read about the ways in which this can be implemented in practice in another article on our resource by clicking on the link below.
Step 5: Checking Internet Access
If you have access to the local network, but the Internet does not work, you need to contact your provider and make sure that currently no routine maintenance is carried out on the line. Or maybe you didn’t pay on time? subscription fee and the internet was just turned off?
Step 6: Quick router setup
IN TP-Link routers opportunity realized quick setup network device and you can use it to reconfigure the device. To do this, you need to go to the router's web interface.
- In any browser, type the current IP address of the router in the address bar, by default for TP-Link it is 192.168.0.1 or 192.168.1.1, press the button Enter.
- In the authorization window that appears, enter in the fields valid name user and access password, by default they are identical: admin.
- In the web client that opens, go to the section "Quick setup".
- On the first page, select your region and your time zone. Then we move on.
- Then you need to select the operating mode of the router depending on your needs, desires and conditions.
- On the next tab, indicate your country, city, Internet provider and connection type. And let's move on.
- Setting up a wireless connection via Wi-Fi. Turn this feature on or off.
- Now let's check the correctness specified settings and click on the icon "Save". A connection test occurs, the router reboots and the new configuration takes effect.
Step 7: Reset the router to factory settings
If the router malfunctions, it may help to roll back the device configuration to the factory configuration, which was set by default by the manufacturer. You can learn more about the reset algorithm by following the link to another instruction on our website.
Step 8: Reflash the router
You can try to troubleshoot the router by flashing the device. This method may well save the user if correct operation router. More details about the firmware network devices Read TP-Link in another material.
If none of the above methods for solving the problem helped to revive your router, then with a high degree of probability your only option is to either contact the service department or repair specialists, or purchase another router. Fortunately, prices for such devices are still quite affordable. Good luck!
Wi-Fi internet a “dense ring” surrounds our daily life: it is present in many offices, shops, various cafes and of course, what would it be like at home without Wi-Fi. This is facilitated by huge selection routers and their low price. Anyone can easily buy a router and enjoy Wi-Fi Internet anywhere in their apartment.
The more routers, the more problems associated with them. After some time of flawless operation of the device, suddenly the Internet disappears, the question immediately arises - why the router does not work. So I would like to talk about problems that appear unexpectedly.
All problems with the router can be divided into two categories: software problems(“firmware crashed,” problems with your OS, etc.) and hardware problems (failures of the router hardware itself). Let's look at the most common problems that can happen with a router.
Lack of response to power supply
You connect your router to the power grid, and in response there is silence: not a single indicator lights up, nothing blinks. Everything is very bad, apparently your router has completely failed.
What to do?
First, look at the power off button; sometimes when it is pressed involuntarily, it turns off.
Power off button
If it is on, check the power supply. Basically, the power supply “burns out” much more often than the router itself. The functionality of the power supply can be checked with a special device (for example, a “tester”), or if you don’t understand this, then using a known connection method working block(you can take it from a friend or neighbors).
If your router still doesn’t come to life, then look at the warranty card to see if it’s still under warranty. And if not, then it’s better to throw such a router in the trash and buy a new one, because... It’s not a fact that after repair it will work normally and for a long time, and the new one will have a new warranty.
Why is this happening?
There are different reasons: manufacturing defects, problems with network voltage, thunderstorms, excessive humidity in the room, etc. If you want, you can connect your router through a separate voltage stabilizer. You can simply turn it off when leaving home or when a thunderstorm approaches.
No Wi-Fi distribution
If suddenly your router “refuses” to distribute Wi-Fi Internet: the Internet status is without access to it, devices do not connect to the router, there is a connection, but there is no Internet, etc., then you should not rush to write off your router as scrap.
First, you should find out whether the problem is in the operation of the router itself or whether there may be problems in the connected device. So try connecting some other device. If it works, then the problem is not in the router; if not, then we’ll look into it further.
The most important thing in this matter is the lack of haste. Do not immediately go into the router settings with the desire to change something there. Use the tips below.
- Try rebooting your router and computer.
- Contact your provider, there may be problems on their part.
- Ask your provider if the Internet is paid for and whether access to it is enabled.
- Inspect your cables and connections. It happens that the Internet plug simply comes out of its interface. If possible, inspect the cable outside the apartment in case it is damaged.
Internet plug
- Inspect the body of the router, maybe there are some buttons there that were suddenly pressed “on their own”. For example: mute button Wi-Fi networks. If it is pressed, your Wi-Fi network will not be available.
Wi-Fi off button
- Check your router settings and make sure they haven't gone wrong. If this happens, the Internet will not work. Pay attention to the WAN menu, where the settings of your provider are written; if errors appear, correct them.
- Try changing the Wi-Fi channel. It happens sometimes. that everyone around (neighbors above, below and on the sides) has configured their router to the same channel as yours and then the router may fail.
When opening several sites at once, the Internet turns off
There are problems with the router of this nature: you open several sites in the browser at once, they load, but the Internet turns off - the computer displays a status without access to the Internet. If you open one site at a time, then there are no problems.
At this time, the operation of other devices connected to the router is stable. Reboot the router, everything is fine again, the Internet is available, until you again load several sites at the same time.
Solution
The problem turned out to be quite trivial. When trying to open multiple sites at the same time, your router recognized requests from the connected device as DoS attacks y and blocked it. When you reboot, the blocking automatically disappears until the next attempt to open several sites at the same time.
Almost every router has protection against DoS attacks, and it does not always happen that it works correctly. Therefore, you can simply turn it off.
Disabling DoS protection
For example, take a TP-Link router:
- Let's go to settings.
- Go to the Security – Advanced Security menu.
- In the DoS Protection item, set the value to Disable.
- Save the settings.
Menu for disabling DoS protection
The most important thing is to remember to reboot the device when performing any actions with the router. Otherwise, your actions simply will not take effect.
Disassembly and repair of the D-Link DIR-615 router
At least once in his life, every router owner has encountered his incorrect work and wondered why this was happening. For many, connecting via wireless WiFi networks is something vague and mysterious, so they think that if the router stops sending a signal, they should immediately call a specialist. In fact, there is nothing mysterious about the operation of the equipment. If you read this article, you will be able to understand all the nuances and cope with the errors that arise on your own. We will look at the most common problems why the router does not distribute WiFi.
Explain how to properly distribute the Internet using WiFi router We will use the example of a TP-Link router. All manufactured consumer models of home routers have similar characteristics, so once you understand how to configure one model, you can easily distribute the Internet from any other.
If the router stops sending a signal
When you observe a situation where a smartphone, computer or tablet has connected to the network, but the pages do not load, you need to find out the reason for this phenomenon. There are several versions of why this happens: the router stopped sending a signal and the reason is that, or it’s a problem with the equipment or the Internet provider.
For this purpose, we first check the Internet directly, and not via WiFi. We connect the Internet cable to the PC and see if there is a connection. If there is no signal and the pages still do not load, then the problem is in the network and you need to contact your provider. If there is Internet, then we exclude one of the options for possible breakdown. We are left with two options: either the problem is in the device or in the router.
In order to check the problem in the device, try connecting several gadgets at the same time: laptop, tablet, smartphone, and so on. If all devices display WiFi connection and access is in progress, then the problem is with your device. If there is no Internet connection and the same problem occurs, it means that the router is not configured correctly, as a result of which it does not work correctly.
We found out why there is no Internet. Let's begin to resolve this issue.
Why does the Internet not work on a laptop?
If you find out why there is no Internet, and the reason is in the laptop, you need to check some settings:
- First we connect the laptop to WiFi. In this case, a triangle will be displayed on the notification panel next to the WiFi symbol yellow color, which means there is no Internet.
- Click this icon and go to the network control center.
- Click on the line with adapter changes.
- Select the wireless connection and open the properties tab. The picture below shows how it should look:
- Open a window where we check the Internet protocol version (TCP/IPv4) and open the “properties” tab again.
- Next, you will see additional context menu. Here you need to mark the points, as indicated in the illustration below, and click “OK”:
- Next, reboot the laptop.
- We check WiFi, to do this we open an Internet browser and try to open any resource. After the settings, the sites should work correctly.
NOTE: a laptop or any other gadget can block the operation of the router due to antivirus software. Try temporarily disabling antivirus software when connecting to the router.
Attention! It is important to update your laptop operating system in a timely manner, as well as WiFi settings router.
Why did the router stop distributing WiFi?
Before you find out why the router is not functioning as it should, reset the settings to factory settings. Find the button on the back of the router and hold it for 10 seconds. Next, we proceed directly to the router itself, most of all we are interested in the “WAN” settings item. It is this section that is responsible for the connection, that is, for the operation of the Internet provider. If the provider uses a Dynamic IP connection, then you should have settings as shown in the illustration:
If your provider uses a different type of connection, then such settings will not work and in the very first step you will need to select a different type of settings, for example, Static IP, L2TP/Russian L2TP, and so on.
This problem can be solved very easily. All you have to do is contact your Internet provider and ask them about your connection type. By choosing the right connection type, you will find a solution to the question of why the router does not work.
This is what the router settings look like for an L2TP/Russian L2TP connection:
How to distribute WiFi if there is a connection to a MAC
Sometimes providers configure the connection to be bound to the MAC address, which negatively affects the functioning of the router. If you don't know if your connection has such a binding, then let's do the following:
- First, connect your router directly to your PC via cable.
ATTENTION! The router must be connected directly via cable to the PC whose address is assigned to the Internet provider.
- Select the “MAC Clone” tab in the router settings menu.
- Click the line “Clone MAC Address", and then select the item "Save" or "Save".
- All that remains is to enjoy surfing the Internet and quick exchange information.
Also, if you are wondering why the router cannot distribute WiFi, you can try another effective method.
Problems with Wi-Fi network operation can be found not only on Tp-Link routers. But specifically in this article, we will try to deal with these routers. Let's consider possible reasons, over which the Wi-Fi network may not work, and why the Tp-Link router does not distribute Wi-Fi. More specifically, we will try to deal with the following problems:
- The router is turned on and working, but the devices do not see the Wi-Fi network. That is, the router does not distribute it.
- When the Tp-Link router distributes Wi-Fi, but the Internet does not work.
We have already dealt with the second problem, when there is Wi-Fi, but the Internet does not work, in the article and. Look at these articles, everything is there necessary information to solve these problems.
Well, if your laptops, tablets, smartphones and other devices do not see Wi-Fi at all, then the first thing you need to look for is the router. Let's figure it out now.
This article is suitable for all Tp-Link: TL-WR741N, TL-WR841N, TL-WR1043ND, etc.
What to do if your TP-Link router does not provide Wi-Fi?
First of all, we do:
- Make sure Wi-Fi is turned on on your device. If you see your neighbors’ networks but not yours, then see this article further. If your Wi-Fi network is not displayed, for example, on your phone, but it is on your computer or tablet, then see the article on changing the channel.
- If the router is new, you just bought it, then the network will have a standard name. You may simply not immediately see it among your neighbors’ other wireless networks. Try turning off the router and see what the network will disappear. Or, just configure your router via cable.
- Reboot your router.
If the problem persists:
Make sure your router is turned on. If you plug it into the outlet and the power indicator does not light up, then it is possible that the power is turned off by the button on the router itself. If there is such a button. Usually it's signed ON/OFF.
TP-Link may not distribute Wi-Fi because the wireless network may be disabled. Again, using the button on the router itself. Not all models have such buttons. Take a close look at your router. This button is usually labeled WiFi and recessed into the body. You can press it with something sharp. Here's how it's done on the Tp-link TL-MR3220:
Click on this button and see if the Wi-Fi network appears on your devices.
If not, then we will check the settings. Go to the settings of your router via cable. I wrote how to do this in the article Nothing complicated: connect, type the address in the browser 192.168.1.1 , or 192.168.0.1 (depending on model), and specify the username and password. If you haven’t changed them, then admin and admin.
In the settings go to the tab Wireless. If the firmware is in Russian, then Wireless mode . And look carefully to see if the checkboxes next to two items are checked: Enable Wireless Router Radio(Enable wireless broadcasting of the router) and Enable SSID Broadcast(Enable SSID Broadcast). If not, install it and click the button Save(save). Reboot your router.
By the way, in the field Wireless Network Name(Network name), you can set a new name for your Wi-Fi network, which will be distributed by Tp-Link.
Basically, these are all the router settings that are responsible for broadcasting the Wi-Fi network and network name.
It is very important, after which your Tp-Link router stopped distributing Wi-Fi. Maybe something was changed or adjusted. You can describe your problem in the comments. I'll try to help with advice. Well, don’t forget to share your solutions, the information will be useful to many.
Why doesn't the router distribute Wi-Fi? Review of the main reasons and ways to solve them.
Navigation
Since today almost every person has at his disposal not only desktop computer, but also a laptop, tablet, smartphone or all at once, the most convenient type of Internet connection for it is WiFi who distributes wireless Internet to all devices at once using a router.
As a rule, after installing and configuring the router by a wizard, many users believe that there can be no failures in its operation. However, this opinion is wrong. Quite often, users are faced with a situation where the router stops distributing the Internet over WiFi, but at direct connection There is access to the network. Let's try to figure out what could cause this problem and how to fix it.
Key Evidence of Wireless Network Failures
Most often, when people encounter network errors WiFi, they blame the router itself for their occurrence and believe that it needs to be replaced. However, in most cases the problem lies not in the device itself, but in its incorrect setting and setting up your computer. Let's look at the main evidence of a malfunction:
- The device cannot find a signal WiFi;
- WiFi constantly reconnects;
- The wireless connection provides very slow internet speeds;
- Endless connection to the router;
- The device is connected to the network WiFi, however, there is no Internet access;
If you encounter one of the above malfunctions, before giving up on the router, it is recommended to carefully check and reconfigure the router and the device to which it is connected.
Rule out a router malfunction
Before moving on to the settings, you must first rule out hardware problems with the device. To do this, follow these steps:
Step 1.
- Connect LAN cable directly to your computer and check your internet connection. If there is Internet access, then the device is working properly and the problem lies in the router itself.
Step 2.
- Connect LAN cable to the router and connect it with a second cable to the computer. If in this case Internet access appears, then the router is in working order and the reason wireless network lies in the settings itself WiFi.
Step 3.
- Almost any router has special button, with which you can turn on and off WiFi. Click on it and make sure that the indicator light with the icon lights up on the device WiFi. It will serve as a signal that the sensor WiFi physically sound.
Step 4.
- After you have established that the router is working properly, you need to make sure that the connected software WiFi the device is working properly. To do this, try connecting to the wireless network from another computer, phone, or tablet.
- If another device recognizes the network and goes online, then the problem lies in the device you connected earlier. Check if it is turned on WiFi and try again.
Troubleshooting Internet access via Wi-Fi
If the computer is connected to WiFi, but there is no Internet access, the problem is almost certainly incorrect setting configurations operating system. If your computer was previously connected to the network of another provider, then most likely its settings retain the same IP address and DNS server address. To reconfigure them, follow these steps:
Step 1.
- On the taskbar in the right corner, find the icon wireless internet connection, click on it right click mouse and from the menu that appears, select the line “ Network and Sharing Center».
Step 2.
- In the window that opens on the left, click on the line “ Change adapter settings", then right-click on the icon wireless connection and select " Properties».
Step 3.
- In the window that opens, you will need to find the line “ TCP/IPv4 protocol", right-click on it and also select the line " Properties».
Step 4.
- The settings will open in front of you network card. In this window you can manually enter IP and addresses DNS servers. However, for the wireless connection to work correctly, it is recommended to place markers opposite the lines “ Obtain an IP address automatically" And " Obtain DNS server address automatically».
- After selecting the items, press the button twice OK» to complete the setup and restart your computer. After reboot, try connecting to the Internet via WiFi.
Setting up a Wi-Fi transmission channel through the router interface
In theory, one of the above methods for solving the problem should have worked. However, if this does not happen, then the last option remains.
All routers distribute WiFi through special channels, the number of which can reach 13 or more. As a rule, the default router settings are auto mode searching for the most suitable channel. In the event that the channel being used coincides with the channel of your neighbors, Wi-Fi work failures may occur. To change the channel manually, follow these steps:
Step 1.
- Turn your router upside down and examine the contents of the sticker on the back of the router. It should be indicated there IP address to access the settings, as well as login and password to enter them.
Figure 1. Channel setup Wi-Fi transmission via the router interface
Step 2.
- Open any browser and enter address bar the same one IP, which is located on the back of the device. Don't forget to put a period at the end.
- After going to specified address The login page for the router settings will open in front of you. Enter the username and password that are written on the sticker in the appropriate fields and log in.
Step 3.
- Next, go to the section “ Wireless connection " and find the item " Settings».
- On the right side there is a line " Channel" which has the status " Auto».
Step 4.
- Click on the arrow to open the drop-down list and select one of the available channels from it. Next, click " Save».
- The router will reboot. After processing all the new settings, you can try connecting to the Internet via WiFi. The problem must be resolved.
IMPORTANT: The router settings interface depends on its manufacturer and model. The article shows an example of a router TP-Link. However, all interfaces are similar to each other and have similar section names. If you want to understand the interface of your device in more detail, go to the official website of your provider and view information on routers.