How to confirm your account using Yesia. Creating a Standard Account


Gone are the days when receiving state or municipal services was not possible without a personal visit to the executive body. Now every citizen of the Russian Federation can register on the Gosuslugi portal, confirm an account in the Unified Identification and Logistics System and receive the necessary service in electronic form, saving a lot of time. ESIA State Services allows you to gain access to many useful services. The abbreviation ESIA stands for “Unified Identification and Authentication System”. Initially, the system was created to provide the opportunity for citizens to sell on the State Services portal. Now the ESIA allows you to log in to various platforms.

Many still do not know what the Unified Identification and Authorization for State Services is and what this system is needed for. As part of this review, we will tell you how to register and log into the ESIA, and also consider the capabilities of this system. Even if you do not use the unified government services website, you may still need to create an account in the Unified Identification and Logistics Authority. The fact is that a unified identification and authentication system in Lately actively integrates into various useful services (electronic diary, network city, Russian public initiative, etc.).

  • Important
  • With an ESIA password, you do not need to register on various government websites every time.

What is ESIA



ESIA is a Unified Identification and Authentication System, which allows you to obtain one password to access all government websites. The system was created in 2010 to provide citizens with the opportunity to register on a single website for government services. Over time, the system became more widespread. Now the ESIA State Services allows you to gain access to regional government portals and e-government sites. To obtain the ESIA password you need, but you can use your account to access any other government platforms.

ESIA State Services can be used for authorization on the following portals:

  • Website of the Federal Tax Service (nalog.ru);
  • Website of the Russian Pension Fund (pfrf.ru);
  • Website of the Main Directorate for Migration Issues (guvm.mvd.rf);
  • Website federal service state registration, cadastre and cartography (rosreestr.ru).

This is only a small part of the sites where you can log in through the Unified Identification and Authorization System of State Services. You will also be able to log in to the “Network City” system, gain access to the functionality of your regional government services portal, etc. In addition, do not forget about the most important thing: thanks to the ESIA, you will be able to use the capabilities of the State Services portal, which includes more than 300 services in electronic form. Let's consider only the most popular of them.

Features of the Gosuslugi portal:

  • Making an appointment with a doctor;
  • Replacement of a passport of a citizen of the Russian Federation;
  • Obtaining a new or old passport;
  • Status Notice personal account to the Pension Fund of Russia;
  • Vehicle registration;
  • Registration of citizens;
  • Obtaining and replacing a driver's license;
  • Payment of taxes, state duties, housing and communal services and other services.

Of course, this is only a small part of the services that are available electronically, subject to availability. account ESIA State Services. Agree, it is much more convenient to apply for this or that service while sitting at home at the computer, rather than wasting your time contacting a government agency and waiting for your turn.

  • Important
  • Only the account owner has access to personal data in the ESIA. Data is transmitted over secure channels with high level encryption.

Registration in ESIA State Services



Perhaps the advantages of a unified identification and authentication system are obvious to everyone. If you still haven’t created an account in the ESIA, then it won’t take long to fix this. As noted earlier, after registering on the government services portal, a person automatically becomes a user of the unified identification and authentication system. Therefore, in order to gain access to the identification and authentication system, you must register on the government service portal. This process does not take much time. A step-by-step guide to help you.

To register in the ESIA State Services, follow these steps:

  1. Follow the link gosuslugi.ru to enter the official website of the State Services;
  2. Find the “Register” button on the page and click on it;
  3. Enter your last name, first name, mobile phone, email in the appropriate fields and click on the “Register” button;
  4. Confirm your phone number by entering the code received via SMS in the appropriate field and click “Continue”;
  5. Create a password that will be used to enter your personal State Services account and click “Done.”

Congratulations, you have become the owner of an ESIA account. True, it still has limited functionality. To gain access to all services of the State Services portal and be able to log in to any other government website, you must confirm your identity. Let's consider this issue in more detail.

  • Important
  • Phone number and email cannot be used twice when registering for government services.

Confirmation of identity in the ESIA



An account in the unified identification and authentication system is assigned to you immediately after registering on the unified website of government services, but it has a lot of restrictions. To fully use the identification and authentication system it is necessary. There are three types of account in the ESIA (simplified, standard and confirmed). A simplified account is assigned immediately after registration and does not require you to provide personal data. To obtain a standard account, you need to indicate your passport details and SNILS number in your personal account. To fully use the ESIA, you need to confirm your identity. There are several ways to do this.

You can confirm your identity in the Unified Identity and Authorization System of State Services in the following ways:

  • Through Internet banking (Sberbank, Tinkoff and Post Bank);
  • By personally contacting the service center (MFC, Rostelecom office, pension fund and other organizations);
  • By ordering to receive an identity verification code through Russian Post;
  • With the help of enhanced qualified digital signature or UEC cards.

And we described in detail how to do this in a separate article, so we won’t pay attention to this issue now. In any case, we recommend that you confirm your account, otherwise many services will be unavailable to you. In addition, the account verification process will not take much time.

Login to ESIA



Registration in the ESIA is carried out on the State Services portal, and you can use your account to gain access to other various platforms. To log in to a particular site using the ESIA, it is enough to available ways authorization to choose government services or Unified identification and authentication (essentially the same thing). As for directly logging into the ESIA personal account, then this opportunity available only on the State Services portal.

1. Stages of registration in the unified identification and authentication system

Process self-registration citizens Russian Federation in the ESIA includes the following stages of registration:

  1. Registering a simplified account that allows you to access
    limited list of government services and information opportunities
    systems A simplified account is registered online using the number
    phone or address Email.
  2. Create a standard account that allows you to access advanced
    list of government services. To create a standard account you need
    enter SNILS and identity document details and wait until the end
    automatic check this data.
  3. Create a verified account allowing you access to full
    list of government services. To create a verified account
    the user needs to confirm his identity. This requires either
    contact the service center, or receive a confirmation code by mail, or
    use the facility electronic signature.
    It is also possible to register with the ESIA at one of the service centers. In this case, immediately
    a verified account is created.

    2. Register a simplified account

    To register an account in the ESIA, follow the link
    http://esia.gosuslugi.ru/registration. The registration form is displayed.

    Enter your last name, first name, number in the appropriate fields mobile phone and/or address
    Email. Click on the "Register" button.
    If the registration method is by mobile phone, the system sends an SMS
    a message with a confirmation code to the mobile phone number specified during registration.
    The code must be entered into the appropriate field on the number confirmation form that appears.
    phone. The confirmation code can be entered within 5 minutes. When the allotted time has expired
    can be requested new code confirmation. To do this, click on the “Send more” button
    once".

    After entering the code, click on the “Continue” button.
    If you select the registration method by email, the page
    confirmation of the email address for the account being created. To the email address
    email specified during registration, an email is sent with a hyperlink to confirm the address
    Email.

    You must open the received email and follow the hyperlink to confirm.
    email addresses. The validity period of the received hyperlink is 3 days.


    When you click on the “Continue” button or when you follow a hyperlink in an email for
    Confirm your email address and a password creation form will be displayed. Entered password
    will be used to enter the ESIA.
    create-password

    Attention! The password must contain at least 8 characters of the Latin alphabet and consist of
    lowercase and capital letters, and also contain numbers.
    Enter your password in the Password field. Confirm the password you are creating re-entering V
    "Once again" field. Click on the "Done" button.
    When you click on the “Finish” button, the correctness of the entered data is checked.
    If the specified data is correct, a window with a message indicating successful registration is displayed.

    You can use your account immediately after completing registration. Should
    Remember that a simplified account only allows you to access very limited
    list of services.

    3. Create a standard account

    If a standard account is created immediately after registration
    simplified account, you can initiate the data verification procedure from your personal
    profile. Otherwise, log in to the Unified Public Services Portal
    (http://esia.gosuslugi.ru/). The login form is displayed.

    In the “Mobile phone or mail” field, enter your mobile phone number or address
    email specified when registering a simplified account. In the "Password" field
    enter password. Click on the “Login” button.
    A form with the user's personal data is displayed. To proceed to creation
    For a standard account, click on the “Fill out profile” button.


    The form for entering basic information is displayed.

    In the appropriate fields, enter your full name, gender, date and place of birth, citizenship, data
    identification document and SNILS. After entering the data, click on the button
    "Save". The process of verifying personal data in government departments is being launched. IN
    The Pension Fund of the Russian Federation checks the compliance of the full name and SNILS, as well as checks
    correctness of data on gender and age. The Federal Migration Service of the Russian Federation checks
    identity document details. The progress of the scan is displayed on the My
    data".


    The check is performed automatically, so the page can be closed. Upon completion
    checks will be sent to confirmed contacts (phone and/or email)
    notifications. A notification about the completion of the check will appear on the “My Data” tab.


    If one of the checks fails, then the standard account is not created
    will. In this case, a message will be displayed about possible reasons errors and actions
    their elimination.

    4. Create a verified account

    Having a verified account allows you to gain access to all electronic
    government services for individuals. A verified account is created
    as a result of the user's identity verification procedure. ID confirmation
    necessary to verify that the account owner is the user,
    actually possessing the specified identification data.
    You can proceed to creating a verified account immediately after successful creation
    standard account. To do this, click on the “Confirm” button on the tab
    "My details." The tab for selecting an identity verification method is displayed.


    There are three ways to verify your identity:
    - Identity confirmation at the service center;
    When you select the confirmation method “In person at the service center”, a page is displayed
    "User Service Centers" with interactive map, on which the centers are marked
    service.


    There is a switch in the upper right corner of the page that allows you to switch
    between the map and the list of service centers. On the left is a filter that allows you to narrow down
    a selection of service centers according to certain criteria (opening hours, etc.).
    Contact any of the organizations listed. You must present a document
    identification document to the operator of the organization. The same document must be presented as
    specified in your personal information when creating a standard account.
    - Receive an identity verification code by mail;
    When choosing the confirmation method “Registered mail by Russian Post”, the fields are displayed
    to enter the address to which by registered mail An identity verification code will be sent.

    Fill in the address fields. Make sure that the address is correct, because if
    incorrect address indication Resending identity verification code will not be possible
    earlier than 30 days after the first shipment. Click on the “Order letter” button.
    Average term Delivery of the letter takes about two weeks.
    After sending the identity verification code, a block will appear on the personal data tab
    entering the identity verification code.


    After receiving an email with a confirmation code, enter the code in the appropriate field in
    confirmation block and click “Check”. After entering the correct confirmation code
    The identity of the account will be confirmed.
    - Identity confirmation using an enhanced qualified electronic signature or a universal electronic card(UEC).
    To confirm your identity using this method you will need:
  • Physical media(token or smart card) with the user’s electronic signature,
    issued by an accredited certification center. List of certifiers
    centers can be found at https://e-trust.gosuslugi.ru/CA. As an alternative
    You can use a universal electronic card.
  • Some digital signature media require
    install a special cryptoprovider program (for example, CryptoPro CSP). TO
    For example, to use UEC you need to install the crypto provider CryptoPro
    UEC CSP.
  • Browser plugin for working with electronic signatures. If the plugin is not installed,
    then the browser will provide a hyperlink to download the plugin when you try to use
    electronic signature tool.
    If all these conditions are met, select the confirmation method “Electronic signature”
    or UEK."


    Attach the electronic signature key carrier to your computer. Select a certificate
    electronic signature verification key (if you have several such certificates), enter the PIN code
    to read an electronic signature and sign an application for account confirmation in
    ESIA. After the electronic signature verification procedure, the account will be confirmed.

    4. User registration in the service center

    When contacting one of the available service centers, it is possible to carry out
    user registration without prior self-registration in the ESIA. In that
    In this case, you need to make sure that the selected service center provides not only
    identity confirmation, but also registration ESIA users. To find a suitable center
    service follow the link https://esia.gosuslugi.ru/registration/ and click on the hyperlink
    “Register at the service center.”

    The Customer Service Centers page appears. Choose the right one
    service center on the map. To register, you must personally contact such a center and
    present the following documents: Passport of a citizen of the Russian Federation; SNILS.
    After verifying your identity, the service center operator may offer the following:
    ways to obtain a password to enter the Unified Identification and Autonomous Information System: To a mobile phone number; To address
    Email.
    After creating a registration application, the user will immediately be sent the specified
    using the password for the first login. The following features of registration should be taken into account:
    service center:
    - The password will only be valid after checking the user data in
    government departments, up to this point when using the issued password
    an error message will appear;
    - On the successful completion of background checks in government departments by the user
    will be notified by specified contacts(mobile phone or address
    Email);
    - Login to the system will be possible only using SNILS as a login, unacceptable
    use a mobile phone or email address as a login; If
    further mobile phone / email address will be specified and confirmed in
    personal profile, then they can be used as a login;
    -If background checks in government departments are not successful, i.e.
    The user receives an error message, then you need to contact
    appropriate service center to receive detailed information about
    error.
    After successful first login, the user needs to change the password. If the password has not been received (the user has been issued an electronic signature), then he will be able to set the password in
    personal profile yourself.

The Ministry of Telecom and Mass Communications of Russia has developed a new simplified procedure for registering users on the unified portal of public services (hereinafter referred to as EPGU) and in unified system identification and authentication (hereinafter - ESIA). Previously, during the registration process, it was necessary to use the insurance number of the citizen’s individual personal account in the compulsory pension insurance system (SNILS), and it was possible to start using the services only after a visit to the Rostelecom service center or receiving a registered letter through Russian Post. Now registration on the public services portal is carried out using a mobile phone and online. An ESIA account is used on the EPGU.

The following categories of users can register with the ESIA:

Citizens of the Russian Federation;

Foreign citizens;

Legal entities and individual entrepreneurs.

The registration process for citizens of the Russian Federation and foreign citizens includes the following registration stages:

Stage 1. Register a simplified account.

Stage 2. Filling out the user profile, initiating the verification procedure

data. Successful data verification places the account in the

standard.

Stage 3. Confirmation of identity using one of the available methods, as a result of which the user account becomes confirmed.

Account Types

Simplified Account- registration using a mobile phone number or email address. With it you can get the simplest services: find out reference or bibliographic services.

Standard account- an account with entering data that is subject to verification (passport, birthday, SNILS, etc.) After verification, the citizen gets access to services such as checking fines, making an appointment with a doctor and some others)

Confirmed account - an account that has been validated (confirmed) at customer service centers at personal address, upon receipt of the code by Russian Post, using a qualified electronic signature or UEC.

Create a simplified account

To go to the page ESIA registration you must click on the “Registration” button in information system, integrated with the ESIA, or use the direct link: http://esia.gosuslugi.ru/registration (Fig. 1)

Figure 1 - Registration in the information system

The ESIA registration page will be displayed (Fig. 2).

Figure 2 - Home page ESIA registration

To register a new account, you must fill out the form fields

registration:

Surname;

Mobile phone number or email address.

After this, click the “Register” button.

If you select the registration method by mobile phone, an SMS message with a confirmation code will be sent. It must be entered into a special field that is displayed on the screen (Fig. 3). This code can be administered within 5 minutes ( this information is displayed as a countdown of seconds), if the time has expired, you can request a new confirmation code (in this case, the “Get a new verification code” button will become active).


Figure 3 - Message about the need to activate a simplified account

If you select the registration method by email, the account activation confirmation page will be displayed (Fig. 4).

Figure 4 - Email address confirmation page

On specified address An email will be sent containing a link to activate your account (Fig. 5).

To activate your registered account, follow the link contained in the letter, or copy and paste the specified link into address bar browser and press the “Enter” button. This link is valid for 3 days.

The final step in registering an account is entering a password. The password must be entered twice (Fig. 6). The password must satisfy the following security criteria: 8 characters of the Latin alphabet, lowercase and capital letters, numbers.

Figure 6 - Account activation confirmation page

The simplified account is registered and activated (Figure 7). You can now log in and view the user's personal information.

Figure 7 - Registration is completed

To turn your account into a standard one, you must click on the “Log in and fill out personal information” button. However, you can use your account immediately after registration, in particular, order some services on the Public Services Portal. It should be remembered that a simplified account allows you to access only a small list of services.

Create a Standard Account

Having a standard account allows you to gain access to advanced capabilities in working with e-government portals.

To proceed to creating a standard account, you must use the incentive invitation banner located at the top of the user data page (Fig. 8).

Figure 8 - Incentive banner asking you to confirm your account

To create a standard account, you need to follow these steps:

Specify personal information;

Wait for the automatic verification of personal data to complete;

If personal data was specified previously, it will automatically be transferred to the page for launching the data verification procedure. This page includes:

Date of Birth;

Citizenship;

Identity document details.

After the data is filled in, you can click on the “Continue” button. This will start the process of verifying personal data in government departments. The Pension Fund of the Russian Federation checks that the full name corresponds to the specified SNILS, that the correct data on gender and age are entered. The Federal Migration Service of the Russian Federation checks the details of the identity document. The progress of the check is displayed on special page(Fig. 9).

Figure 9 - Progress of data verification in government departments

A special banner will inform the user that his personal data is being verified, that the verification was completed successfully, or that errors have occurred (Fig. 10). While personal data is being verified by government agencies, it is not possible to change this data, but you can initiate a new application for personal data verification (in this case, the process of fulfilling the existing application will be terminated).

Figure 10 - Information on the progress of personal data verification to confirm identity

If personal data is successfully verified, the user account will become standard (Fig. 11). It allows you to receive an expanded list of government services. Please remember that for these changes to take effect, you must log out and re-entry. If you don't do this, other systems will still treat this account as a simplified account.

Figure 11 - Standard account created successfully

The user also has a standard account.

an information banner displayed in the personal profile and the inscription “Verified” (Fig. 12).

Figure 12 - Standard account successfully created (information in profile)

Creating a verified account

Having a verified account allows you to access all

electronic services of authorities for individuals. The creation of a verified account occurs as a result of the user's identity verification procedure.

Identity verification is required to ensure that the account owner is the user who actually has the specified identification information.

The user can proceed to confirmation immediately after successful verification of his data (by clicking on the “Proceed to Identity Confirmation” button), as well as later, using the link located in the incentive banner (Fig. 13).

The user is offered three main ways to confirm his identity (Fig. 13):

1. Contact the service center.

2. Receive an identity verification code by mail.

3. Using an enhanced qualified electronic signature or a Universal Electronic Card (UEC).


Figure 13 - Selecting an identity verification method

When you select the “Apply in person” confirmation method, all available service centers will be displayed. You can contact any of these organizations. To complete the identity verification procedure, you must present the operator of this organization with a document

identification. It should be remembered that you need to present the same document that was specified in your personal data when starting the identity verification procedure.

If you received new document identification card, you will not be able to verify your identity. In this case, you should create a new simplified account, enter your data and the data of the new document, wait for them to be verified, and only then contact the service center.

When choosing the “Receive confirmation code by letter” method, you must indicate the address to which the activation code will be sent by registered mail. The average delivery time is about 2 weeks. You must make sure that the address is filled out correctly: if the address is entered incorrectly, resending the activation code will not be possible earlier than 30 days after the first sending. However, the user can use another method to verify their identity.

After the activation code is sent, a banner with a field for entering the activation code will appear on the personal data page.

After receiving notification of a registered letter to a Russian Post office, you should contact this office and receive a letter containing an activation code. After entering the correct activation code on the personal data page, your account will be confirmed.

However, it should be remembered that users of the Unified Portal of State Services who received access details (identity confirmation code) by registered mail by mail will not be able to connect to “ personal account» on the website of the Federal Tax Service of Russia using your Unified Government Services Portal account. This restriction was introduced in order to ensure the protection of the user’s “personal account” data from unauthorized access and is due to the fact that the “Taxpayer’s Personal Account for Individuals” service, unlike the EPGU, contains information classified as tax secret in accordance with Article 102 of the Tax Code Russian Federation: information about objects of taxation, current tax accruals, information about income, etc.

For users of the Unified Portal of Public Services who have received access details by registered mail, two options are available: existing methods connecting to your “personal account”: using a login and password received from any inspection, regardless of place of residence individual or using an enhanced qualified electronic signature/universal electronic card.

To confirm your identity using an enhanced qualified electronic signature, you will need:

1. Physical media (token or smart card) with an electronic signature

user, issued by an accredited certification center.

A Universal Electronic Card can also be used.

2. For some electronic signature media, you need to install

a special program - a crypto provider (for example, CryptoPro CSP).

For example, to use UEC you need to install a crypto provider

CryptoPro UEC CSP.

3. Install a special web browser plugin.

After this, you can click on the “Verify your identity using this method” button.

You will need to select an electronic signature verification key certificate (if the user has several certificates), enter a pin code to read the electronic signature, and also sign an application for confirmation of an account in the unified identification and authentication system. After this, the electronic signature will be verified and, if this procedure is successful, the account will be confirmed.

Figure 14 - Identity confirmation using an electronic signature

Once the account is confirmed, a banner will appear saying “Confirmed” (Fig. 15).

Figure 15 - Account verified

Figure 16 - Stages of registering an account on EPGU

How to restore access to the Unified Portal of Government Services?

To enter the Unified Portal of Public Services, you need to know your username and password. The login can be:

Cell phone number;

E-mail address;

If you have forgotten the password for the Portal, you can restore access to the Portal.

How to restore access to the Unified Government Services Portal:

Independently on the portal.

In Rostelecom

In the last two cases, you must personally appear at specialized service centers with an identity document and SNILS.

Let's consider the method self-recovery access on the government services portal.

To do this you need:

1. Open the Government Services Portal (gosuslugi.ru).

2. Click the “Login” button on the right top corner screen.


Figure 17

4. Next, you will be asked to choose a password recovery method: using email, using a mobile phone or using SNILS. In the window, indicate your phone number or email address. To recover your password using SNILS, follow the link “Recover using SNILS” (Fig. 2)


Figure 18

If you have chosen the password recovery method using email, a message will appear on the screen stating that the recovery code has been sent to the email address and a letter will be sent to the specified address with a link (Fig. 3), which you should follow and enter in the window New Password.


Figure 19

After this, you will be shown information about the successful password change (Fig. 20).


Figure 20

If you have chosen the method of recovering your password using a mobile phone, you will receive an SMS message with a code on your phone. After entering the code in the window that opens, you should set a new password and click the “Save data” button (Fig. 21).


Figure 21

After this, you will be shown information about the successful password change.

If you have chosen the method of recovering your password using SNILS, you will receive a message containing a link to your email address (specified in your profile). By clicking on the link, you will see a window in which you will need to set a new password and click the “Save data” button.

After this, you will be shown information about the successful password change.

If the contact information is not linked to the account, then you will not be able to recover the password on the portal yourself; in this case, you should contact specialized customer service centers (Rostelecom, MFC).

Where else is the ESIA account used?

Registration in the Unified Identification and Authentication System (USIA) allows you not only to receive state and municipal services V in electronic format on federal and regional portals, but is also used by many online resources - in particular, the account allows citizens to order services on the portal Pension Fund Russia (http://www.pfrf.ru), on the portal of the Federal Tax Service (https://www.nalog.ru/rn46/) to take part in voting on the website of the Russian Public Initiative (https://www.roi. ru), but provided that they have previously applied in person for identification to one of the identity confirmation centers.




Figure 22

Posted by: Unknown Changed: Never

Registration for EPGU and ESIA account

HOW TO OBTAIN GOVERNMENT SERVICES

REGISTRATION AND UPGRADE YOUR ACCOUNT LEVEL ON EPGU

The Ministry of Telecom and Mass Communications of Russia has developed a new simplified procedure for registering users on the unified portal of public services (hereinafter referred to as UPGU) and in the unified system of identification and authentication (hereinafter referred to as USIA). Previously, during the registration process, it was necessary to use the insurance number of the citizen’s individual personal account in the compulsory pension insurance system (SNILS), and it was possible to start using the services only after a visit to the Rostelecom service center or receiving a registered letter through Russian Post. Now registration on the public services portal is carried out using a mobile phone and online. An ESIA account is used on the EPGU.

The following categories of users can register with the ESIA:

— citizens of the Russian Federation;

- Foreign citizens;

legal entities and individual entrepreneurs.

The registration process for citizens of the Russian Federation and foreign citizens includes the following registration stages:

Stage 1. Register a simplified account.

Stage 2. Filling out the user profile, initiating the data verification procedure. Successful data verification places the account in standard status.

Stage 3. Confirmation of identity using one of the available methods, as a result of which the user account becomes confirmed.

ACCOUNT TYPES

Simplified Account– registration using a mobile phone number or email address. With it you can get the simplest services: find out reference or bibliographic services.

Standard account– an account with entering data that is subject to verification (passport, birthday, SNILS, etc.) After verification, the citizen gets access to services such as checking fines, making an appointment with a doctor and some others)

Confirmed account – an account that has been validated (confirmed) at customer service centers in person, upon receipt of a code by Russian Post, using a qualified electronic signature or UEC.

CREATE A SIMPLER ACCOUNT

To go to the ESIA registration page, you must click on the “Registration” button in the information system integrated with the ESIA, or use the direct link: http://esia.gosuslugi.ru/registration (Fig. 1)
Figure 1 – Registration in the information system

The ESIA registration page will be displayed (Fig. 2).

Figure 2 – Main page of ESIA registration

To register a new account, you must fill out the form fields

registration:

- surname;

— mobile phone number or email address.

After this, click the “Register” button.

If you select the registration method by mobile phone, an SMS message with a confirmation code will be sent. It must be entered into a special field that is displayed on the screen (Fig. 3). This code can be entered within 5 minutes (this information is displayed as a countdown of seconds); if the time has expired, you can request a new confirmation code (in this case, the “Get a new verification code” button will become active).

Figure 3 – Message about the need to activate a simplified account

If you select the registration method by email, the account activation confirmation page will be displayed (Fig. 4).

Figure 4 – Email address confirmation page

An email will be sent to the specified email address containing a link to activate your account (Fig. 5).

To activate your registered account, follow the link contained in the letter, or copy and paste the specified link into the address bar of your browser and press the “Enter” button. This link is valid for 3 days.

The final step in registering an account is entering a password. The password must be entered twice (Fig. 6). The password must meet the following security criteria: 8 characters of the Latin alphabet, lowercase and uppercase letters, numbers.

Figure 6 – Account activation confirmation page

The simplified account is registered and activated (Figure 7). You can now log in and view the user's personal information.

Figure 7 – Registration is completed

To turn your account into a standard one, you must click on the “Log in and fill out personal information” button. However, you can use your account immediately after registration, in particular, order some services on the Public Services Portal. It should be remembered that a simplified account allows you to access only a small list of services.

Create a Standard Account

Having a standard account allows you to gain access to advanced capabilities in working with e-government portals.

To proceed to creating a standard account, you must use the incentive invitation banner located at the top of the user data page (Fig. 8).

Figure 8 – Incentive banner asking you to confirm your account

To create a standard account, you need to follow these steps:

— clarify personal data;

— wait for the automatic verification of personal data to complete;

If personal data was specified previously, it will automatically be transferred to the page for launching the data verification procedure. This page includes:

- Date of Birth;

— citizenship;

— details of the identity document.

After the data is filled in, you can click on the “Continue” button. This will start the process of verifying personal data in government departments. The Pension Fund of the Russian Federation checks that the full name corresponds to the specified SNILS, that the correct data on gender and age are entered. The Federal Migration Service of the Russian Federation checks the details of the identity document. The progress of the check is displayed on a special page (Fig. 9).

Figure 9 – Progress of data verification in government departments

A special banner will inform the user that his personal data is being verified, that the verification was completed successfully, or that errors have occurred (Fig. 10). While personal data is being verified by government agencies, it is not possible to change this data, but you can initiate a new application for personal data verification (in this case, the process of fulfilling the existing application will be terminated).

Figure 10 – Information on the progress of personal data verification to confirm identity

If personal data is successfully verified, the user account will become standard (Fig. 11). It allows you to receive an expanded list of government services. Please note that you must log out and log back in for these changes to take effect. If you don't do this, other systems will still treat this account as a simplified account.

Figure 11 – Standard account successfully created

The user also has a standard account.

an information banner displayed in the personal profile and the inscription “Verified” (Fig. 12).

Figure 12 – Standard account successfully created (information in profile)

Creating a verified account

Having a verified account allows you to access all

electronic services of authorities for individuals. The creation of a verified account occurs as a result of the user's identity verification procedure.

Identity verification is required to ensure that the account owner is the user who actually has the specified identification information.

The user can proceed to confirmation immediately after successful verification of his data (by clicking on the “Proceed to Identity Confirmation” button), as well as later, using the link located in the incentive banner (Fig. 13).

The user is offered three main ways to confirm his identity (Fig. 13):

1. Contact the service center.

2. Receive an identity verification code by mail.

3. Using an enhanced qualified electronic signature or a Universal Electronic Card (UEC).

Figure 13 – Selecting a method for verifying your identity

When you select the “Apply in person” confirmation method, all available service centers will be displayed. You can contact any of these organizations. To complete the identity verification procedure, you must present the operator of this organization with a document

identification. It should be remembered that you need to present the same document that was specified in your personal data when starting the identity verification procedure.

If you received a new identity document, you will not be able to verify your identity. In this case, you should create a new simplified account, enter your data and the data of the new document, wait for them to be verified, and only then contact the service center.

When choosing the “Receive confirmation code by letter” method, you must indicate the address to which the activation code will be sent by registered mail. The average delivery time is about 2 weeks. You must make sure that the address is filled out correctly: if the address is entered incorrectly, resending the activation code will not be possible earlier than 30 days after the first sending. However, the user can use another method to verify their identity.

After the activation code is sent, a banner with a field for entering the activation code will appear on the personal data page.

After receiving notification of a registered letter to a Russian Post office, you should contact this office and receive a letter containing an activation code. After entering the correct activation code on the personal data page, your account will be confirmed.

However, it should be remembered that users of the Unified Portal of State Services who received access details (identity confirmation code) by registered mail will not be able to connect to the “personal account” on the website of the Federal Tax Service of Russia using the account of the Unified Portal of State Services. This restriction was introduced in order to ensure the protection of the user’s “personal account” data from unauthorized access and is due to the fact that the “Taxpayer’s Personal Account for Individuals” service, unlike the EPGU, contains information classified as tax secret in accordance with Article 102 of the Tax Code Russian Federation: information about objects of taxation, current tax accruals, information about income, etc.

For users of the Unified Portal of Public Services who have received access details by registered mail, two existing methods of connecting to the “personal account” are available: using a login and password received at any inspection, regardless of the individual’s place of residence, or using an enhanced qualified electronic signature/ universal electronic card.

To confirm your identity using an enhanced qualified electronic signature, you will need:

1. Physical media (token or smart card) with an electronic signature

user, issued by an accredited certification center.

A Universal Electronic Card can also be used.

2. For some electronic signature media, you need to install

a special program - a crypto provider (for example, CryptoPro CSP).

For example, to use UEC you need to install a crypto provider

CryptoPro UEC CSP.

3. Install a special web browser plugin.

After this, you can click on the “Verify your identity using this method” button.

You will need to select an electronic signature verification key certificate (if the user has several certificates), enter a pin code to read the electronic signature, and also sign an application for confirmation of an account in the unified identification and authentication system. After this, the electronic signature will be verified and, if this procedure is successful, the account will be confirmed.

Figure 14 – Identity confirmation using an electronic signature

Once the account is confirmed, a banner will appear saying “Confirmed” (Fig. 15).

Figure 15 – Account verified

Figure 16 – Stages of registering an account on EPGU

HOW TO RESTORE ACCESS TO THE UNIFIED PUBLIC SERVICES PORTAL?

To enter the Unified Portal of Public Services, you need to know your username and password. The login can be:

- Mobile phone number;

- E-mail address;

If you have forgotten the password for the Portal, you can restore access to the Portal.

How to restore access to the Unified Government Services Portal:

— independently on the portal.

— in Rostelecom

In the last two cases, you must personally appear at specialized service centers with an identity document and SNILS.

Let's consider a way to independently restore access to the government services portal.

To do this you need:

1. Open the Government Services Portal (gosuslugi.ru).

2. Click the “Login” button in the upper right corner of the screen.

Figure 17

4. Next, you will be asked to choose a password recovery method: using email, using a mobile phone or using SNILS. In the window, indicate your phone number or email address. To recover your password using SNILS, follow the link “Recover using SNILS” (Fig. 2)

Figure 18

If you have chosen the password recovery method using email, a message will appear on the screen stating that the recovery code has been sent to the email address and a letter will be sent to the specified address with a link (Fig. 3), which you should follow and enter a new password in the window .

Figure 19

After this, you will be shown information about the successful password change (Fig. 20).

Figure 20

If you have chosen the method of recovering your password using a mobile phone, you will receive an SMS message with a code on your phone. After entering the code in the window that opens, you should set a new password and click the “Save data” button (Fig. 21).

Figure 21

After this, you will be shown information about the successful password change.

If you have chosen the method of recovering your password using SNILS, you will receive a message containing a link to your email address (specified in your profile). By clicking on the link, you will see a window in which you will need to set a new password and click the “Save data” button.

After this, you will be shown information about the successful password change.

If the contact information is not linked to the account, then you will not be able to recover the password on the portal yourself; in this case, you should contact specialized customer service centers (Rostelecom, MFC).

WHERE ELSE IS THE ESIA ACCOUNT USED?

Registration in the Unified Identification and Authentication System (USIA) allows not only to receive state and municipal services electronically on federal and regional portals, but is also used by many online resources - in particular, the account allows citizens to order services on the portal of the Pension Fund of Russia ( http://www.pfrf.ru), on the portal of the Federal Tax Service (https://www.nalog.ru/rn46/) to take part in voting on the website of the Russian Public Initiative (https://www.roi.ru) , but provided that they have previously applied in person for identification to one of the identity confirmation centers.

Figure 22

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