How to set up free on mobile. Registration and login to your personal account

Zadarma is a leader in the IP telephony market thanks to optimal offers: free calls, unlimited tariffs, second-by-second accounting, number transfer when calling (Caller ID). Great experience and technical base guarantee high quality services for each client.

By choosing Zadarma, you get:

• Flexible system of favorable tariffs.
• High quality communication. For all fares we use only premium routes with highest quality communications.
• Technical support in a format convenient for you, available 24 hours a day, 7 days a week.
• Security and confidentiality of conversations.
• Free calls within the network, as well as to more than 100 countries and major cities in Russia.
• Access your number from anywhere in the world.
• A bunch of technical capabilities IP telephony (SIP trunk support, CallBack service, CallerID transfer and much more).

In the instructions we will look at how to connect and configure Zadarma cloud telephony.

To enable IP telephony, go to the menu item Settings->IP telephony, and select Zadarma (Fig. 1)

Picture 1.

In the window that opens, a form with settings (Fig. 2)

Figure 2.

Integration with PhonerLite- if you check this box, calls can be received via special program. The operator installs the PhonerLite program on his computer. When you click on the phone number in the administrative panel, a call to the client begins.

More information on how to connect PhonerLite can be found in the instructions at the link.

Key and Secret- must be received in ATS Zadarma.

Url for notifications- On given address Call alerts will be sent. You must specify it in the settings in your Zadarma personal account (Settings -> API and integrations -> Notifications about calls to PBX -> field "Link of your resource")

The first thing you need to do is register in Zadarma ATS.

Figure 3.

You will receive an email confirming your registration (Fig. 4). You need to confirm and proceed to the next step.

Figure 4.

Figure 5.

Figure 6.

On the page that opens, click “Get keys”, check all the boxes, and enter the Url for alerts from Figure 2 (Figure 7)

Figure 7.

You will receive a request to create keys for the API by email, you must confirm it, after which the key and secret will be displayed on the API and integration page (Fig. 8), which must be entered in the store settings in Fig. 2.

Figure 8.

Ready. Basic IP connection settings telephony PBX We looked at Zadarma, other settings, such as creating a call pattern, connecting voice recording at the time of the call, all this is configured on the Zadarma PBX side.

Back call

Call back - functionality that is already included in your Zadarma virtual PBX, settings call back are located in the same place as telephony, menu item Settings->IP telephony (Fig. 9)

Figure 9.

Enable feature- if you check this box, you will enable the call back function

Phone number- number to which application data will be sent

Display Mode- display mode on the site, can be compact (Fig. 10) or full (Fig. 11). Toggling this setting applies to new visitors. For older ones, the state is stored in cookies, since clients can collapse and expand themselves. To check the operation of the option, you need to open the site in an anonymous browser.

Number of seconds- the number of seconds on the site to be displayed to the client. Does not affect the speed of the service.

Text of successful application in work time - this text will be displayed to the client when he submits a request during business hours. (Text displayed after clicking the "Request a call" button during business hours.)

Text of a successful request after hours- this text will be displayed to the client when he leaves a request outside of business hours. (Text displayed after clicking the "Request a call" button during non-working hours.)

Call time- check the boxes and select the time to receive the call, i.e. This is essentially a working time schedule.

Figure 10.

Figure 11.

IP telephony is a service that connects possibilities telephone communication and the Internet. This technology applicable in cases where:

• It is necessary to contact the contractor or customer located anywhere on Earth;
• The person or family you need is abroad, and it is important to find an economical option for conversations;
• International or long distance calls are a significant part of business costs and there is a desire to reduce them.

We begin our review of the zadarma IP telephony service with services and functionality:

1. Calls

Calls from a computer
Make calls comfortably without interrupting your activities at the computer and without holding the device awkwardly. Using IP telephony and a PC, it is possible to call a subscriber anywhere in the world on a cell phone or office/home phone. The person “on the other end of the connection” may not know that the conversation is taking place using a computer.

Two ways to call from PC:

• dialing from the site, which helps to instantly perform communication operations;
• installing an IP telephony program on your computer (especially convenient for private use).

Calls from a tablet or smartphone.
It is possible to use IP telephony using these gadgets if you have a high-quality Internet connection.

1. Office PBX and IP phone

To use Zadarma's functionality, ordinary VoIP equipment (with SIP protocol): an IP device that looks like a regular or IP gateway with connection ports standard telephones, or mini office PBX.

SIP devices operate exclusively from the network. They make it possible to easily communicate at budget rates with the desired city on the planet.

1. Back call

If there is no network, outgoing calls are made using the CallBack service.

1. Phone numbers

Call forwarding makes it possible to receive calls when there is no Internet connection.

1. Virtual PBX

A telephone exchange created for the office based on the latest current technologies. It is located on servers. No need to spend money on special equipment for cloud PBX and add telephone lines and wiring in the office area. The virtual station operates from the network and simply creates an office and work area anywhere.

1. Widgets for websites

Callback widget

By enabling the free CallBack widget from Zadarma on the page, the process of converting visitors to your own website into leads begins.

Call Me Widget

All guests who have speakers and a communicator (for example, a microphone) without additional charges. effort, one click contacts representatives of the site on which this option is installed. Moreover, the conversation is free for both visitors and the company.

1. SMS from Zadarma:

Contacts via SMS to any cell numbers carried out at the cheapest possible rates. They receive messages from a dozen countries. The system allows you to send SMS from a website, PC or cell phone.

Application. How to use it in life, business, business or project

To use the service, just register! It's very easy to work with.

All instructions for use are located in the system’s personal account (available after registration). It is possible to call through the Zadarma website or use your own equipment. To test the system and communication quality after registration, the client receives 20 rubles. to a personal account.

Why redirect?

When enabled on a direct number or other this service, his incoming calls are sent to a phone number specially specified for this purpose.

For example, a person in Chelyabinsk has a mobile phone as a means of communication, but needs to talk with customers/partners from the capital and Beijing. A smart solution is to buy direct numbers in Moscow and Beijing, connecting forwarding to a mobile phone in Chelyabinsk. Then, people call local subscribers, calls come to the specified cell phone.

Using the Zadarma virtual PBX gives you:

• free office telephone service in a couple of minutes;
• general telephony for offices located anywhere;
• budget call center (receiving calls)
• multi-channel number in any city on the planet;
• forwarding within the office or outside the office (to cell phone);
• free call back widget;
• integration of virtual PBX with Bitrix24, amoCRM, Planfix and API interface for other systems;
• access to use physical individuals and companies.

CallBack widget:

– increases page conversion;
– increases the number of sales;
– helps visitors understand the features of the product;
– reduces the percentage of departures from the site.

By connecting the widget, the customer has:

• a convenient way to communicate with visitors of your own Internet pages;
• increased conversion due to an increase in the number of contacts from pages;
• those. support available around the clock;
• the simplest and fastest communication tool that does not require leaving the page.

Order a call back via WAP

To save traffic, you can get a direct link on the website to call the callback and save it in your phone bookmarks. Because outgoing connection no, the call becomes completely FREE.

Review of zadarma IP telephony service based on customer reviews

Having connected the vehicle, the “Master” starts working in your personal account PBX settings", which helps you easily configure system functions.

Zadarma, pros:

• the cost is quite favorable;
• good communication ( high quality communications at any chosen tariff!);
• those. support 24/7, unlike the service. This helps to quickly resolve emerging issues and activate options of interest;
• security and confidentiality of communication;
• free calls within the network, and to more than a hundred countries and major cities of the Russian Federation - the Zadarma widget is free, only calls to the client are paid at the most budget prices;
• free access to personal number from everywhere.

Also big number those. IP telephony capabilities (SIP trunk support, CallBack, CallerID transfer, etc. noted by system users).

Cons of the service

After getting acquainted with Zadarmai and analyzing the reviews, it is noted that connecting about 25 - 35 numbers to one passport is somewhat difficult. Several customers will be required, and the verification time will extend accordingly. An impressive number of numbers are recommended to be registered as an individual entrepreneur or LLC.

Slow and unfriendly support.

Some are not satisfied with the confusing setup instructions and the “poor interface” - the outdated appearance of the site and personal account.

Call tracking Zadarma

On September 25, 2018, the Zadarma.com company presented call tracking, thanks to which clients can analyze different advertising channels. According to the company, Zadarma’s static and dynamic call tracking will help understand the effectiveness of offline and online promotion channels, be it contextual or banner advertising, advertising in newspapers or in company catalogs.

As reported, Zadarma call tracking can be associated with additional services, for example, web analytics services and popular CRM systems. That is, a business will be able not only to count customers who came from a particular advertisement, but also to see the full picture of user behavior on the site - type of traffic, region of visit, depth of site viewing, time spent on landing pages, and then the CRM system will create a card for the next client and help complete the transaction.

Call tracking is set up using a setup wizard, which will tell you which advertising channels can be analyzed, place the necessary tags, all that remains is to put the code on the site and set up call scripts in the PBX: who will receive incoming calls from target clients and in what sequence.

The company also introduced updated widgets for websites - a “Call us” button and a call back widget. The products have a different design and use WebRTC technology in their work.

Integration with Neaktor

TADetails: How to choose a virtual PBX?

Why does business need virtual PBXs?

Customers of the service have access to all the required telephony functionality in the CRM system interface:

• creating a client card,
• statistics and call recording,
• call from CRM
• other functions.

Binding is implemented directly without additional modules or intermediaries.

Integration with Telegram, Facebook messenger, Slack

The Zadarma service released in October 2017 the integration of cloud telephony with popular instant messengers - Telegram, Facebook messenger, Slack. Now clients will be able to receive important notifications directly in the messenger chat: missed calls to the PBX, balance, incoming SMS to virtual numbers, important system notifications. The connection is set up literally in seconds. You can link several messenger accounts to one account in the service and choose which notifications each employee should see.

This integration is especially relevant for clients with the cloud PBX service enabled; now there is no need to access Zadarma statistics or monitor created tasks in CRM, all notifications will be sent to the messenger.

Reduced incoming costs

On September 1, 2017, the cloud telephony service Zadarma announced a significant reduction in the cost of incoming calls from Russian mobile phones to 8800 numbers. The updated price per minute is 3.1 rubles, which is more than 20% lower than the previous cost per minute from mobile phones.

There are many IP telephony operators operating in Russia. Some people focus their services on corporate clients and someone suggests inexpensive tariffs For individuals. One of the low-cost telephone operators is the company Zadarma. The name is unusual, but behind it lies excellent and available services for private subscribers. What is IP telephony from Zadarma and what are its advantages and disadvantages?

Our review will also touch on some opportunities for corporate clients. For example, we will tell you how to quickly and inexpensively install telephones in your office. Services from the operator Zadarma are the best way savings and quality communication for each client.

Zadarma IP telephony capabilities

The operator Zadarma fully justifies its unusual name - today it is ready to offer its clients a lot of interesting services. The most important service is IP telephony, which provides a number of standard features:

• Lack of geographical reference of the number;
• Free communication within the network;
• Quick number transfer anywhere in the world;
• Low tariffs for international communications and calls within Russia;
• Additional voice services.

By connecting to the operator Zadarma, we get and nice bonuses as free minutes . We can make calls via IP telephony using softphones under various platforms, including for Android, as well as using SIP phones and gateways from various manufacturers. On the operator’s website we will find detailed instructions that will allow you to quickly set up any equipment or program - no problems will arise with this. It is also possible to make calls directly through the operator’s website.

If you don’t have a computer at hand, the Callback function will help you connect to anywhere in the world via IP telephony. To do this you need to call a special service number, having previously registered the number of the called subscriber in your personal account. After this, we will be able to make calls all over the world using our phone without spending a penny - the system will call our number and the number of the called subscriber, and then establish a connection.

When using the Callback function, payments for calls in both directions are made from personal account user Zadarma.

The Zadarma operator also provides inexpensive direct numbers. For example, if we need a direct Moscow number, we can rent it for only 120 rubles per month - finding such low prices among other operators is problematic. Availability direct number will allow Moscow subscribers to call us absolutely free - at the same time You can receive calls anywhere in the world by connecting your computer or SIP phone to the Internet.

The next opportunity from the IP telephony operator Zadarma is the option of sending inexpensive international SMS to many countries around the world. For example, sending a message to Kazakhstan will cost only 1.92 rubles. The operator also allows you to receive SMS on international numbers purchased from yourself. The list of countries includes Belgium, Great Britain, Sweden, Canada, Israel, Ukraine, the USA and some others - there are 14 of them in total.

WITH detailed instructions By receiving SMS you can find it on the website of the operator Zadarma. Published there detailed information using special SIM cards for roaming, the functionality of which is tied to IP telephony.

Cloud PBX Zadarma

How to quickly install a telephone in an office if it only has Internet access? “Cloud PBX” from Zadarma will help you solve this issue. It will allow for almost instant telephony not only of the central office, but also of all its branches around the world. By ordering a virtual PBX service, we can connect your phone to anywhere in the world.

Cloud PBX will allow you to:

• Implement all standard functionality an expensive office PBX for less money, using modern IP telephony capabilities;
• Save money when making international calls;
• Connect a multi-channel number to the virtual PBX;
• Organize internal call forwarding within the office;
• Connect employees anywhere in the world;
• Receive calls from a corporate website or online store;
• Connect direct Moscow and Russian numbers.

Such powerful functionality is provided absolutely free. And this is really beneficial, since to fully install telephones in an office, you only need to connect it to the Internet and install equipment for receiving and making calls.

Detailed instructions for connecting and setting up the Cloud PBX service from the Zadarma operator can be found on the operator’s website. Answers to frequently asked questions about the operation of a virtual PBX are also published there.

SIP telephony tariffs Zadarma

IP telephony from Zadarma is characterized by low prices for communication with the whole world. Several tariffs are available for subscribers to choose from:

• "Standard" - for those who want to receive guaranteed high quality calls in any direction;
• “Economy” is an economical tariff that does not guarantee the quality of communication;
• “Free” is a bonus tariff available to new subscribers. Provides 30 minutes in a free direction upon registration and another 400 minutes for two months when replenishing your account with 350 rubles;
• “Unlimited” - get 2000 minutes of calls to 80 countries for RUB 790/month. As a bonus, you receive 500 minutes of calls within Russia;
• "Corporation" - big package minutes for a fixed price subscription fee per month. This tariff aimed at corporate clients.

You can find a list of free destinations for the “Free” tariff on the operator’s website (you can check it by the number you are calling by entering it in the appropriate form).

Regarding tariffs for international calls and calls within Russia, they are all published on the same official website of the operator. Select the desired direction or simply enter the number you are calling in a special form, after which you will find out the cost of calls in this direction. SIP telephony tariffs from Zadarma give you a lot of free things:

• Unlimited free calls within the network;
• Free incoming calls to direct numbers;
• No connection fees.

Thus, it is an ideal operator for individuals and corporate clients.

Advantages and disadvantages of telephony from Zadarma

Among the advantages of the Zadarma operator we can include the following points:

• Free bonuses for new clients;
• High-quality telephony around the world;
• Affordable rates;
• Large list of services;
• Providing toll-free numbers with additional dialing for receiving incoming calls.

As for the disadvantages, there are not so many of them:

• Confusing instructions for using certain services;
• Not the highest quality of communication on the Economy tariff.

The advantages clearly outweigh the disadvantages, so we can confidently give the Zadarma operator a high rating.