iPod won't connect to wifi. Solving possible problems connecting iPad to WiFi

All tips

Hi all. In this tutorial, I will try to help those of you who are looking for a solution to the problem of unexpected lack of Internet on iPad or iPhone. After all, an iPad without the Internet is a pathetic piece of hardware (this was a joke from a reader who signed up as Evgeniy Vaganich).

I am a proponent of solving all problems using a certain algorithm, so I tried to present the article as a set of steps that you need to take in order to understand the reasons and take some action. Let's return the Internet to our electronic friend!

Internet does not work via Wi-Fi. What to do?

Step 1. First you need to understand whether the problem is with your iPhone/iPad or not. Connect another device to Wi-Fi (your computer, a friend’s phone, your mother-in-law’s smartphone, etc.).

If there is no Internet there either, then the problem needs to be looked for in the router. Proceed to the second step.
If there is Internet on other devices, then proceed to step 3.

Step 2. Go to your router settings. Drive into address bar browser IP of your router (IP is often written on the router itself). Typically this is: 192.168.1.1. Log in using your router login/password (also often written on it). Usually this is: admin/admin.

In the router settings, look for an item with the Internet connection status. Feel free to browse the tabs. It makes no sense to provide screenshots, because there are a great many routers and the settings may look different. There it is often easy to understand whether your connection is working. Another way is to simply look at the lights on the router and read their explanation from the instructions for the device.

If you don’t really know anything about routers and don’t want to figure it out, then it’s difficult to help. In general, your task is to see if the Internet works for you. If not, I recommend calling your provider’s technical support and finding out what happened to your Internet.

As a rule, if the Internet on the iPhone and iPad suddenly disappears, this is a temporary problem due to the provider.

Step 3. If there is no Internet exclusively on the iPhone or iPad, but other devices work fine, then I recommend doing the following:

Check if you have Airplane mode turned off. ( Settings->Airplane Mode). It shouldn't be enabled.
Check if you are connected to a Wi-Fi network. ( Settings->Wi-Fi). If yes, then try resetting the network and connecting it again. Click on the “i” icon opposite the connection. In the new window, select “Forget this network.” After that, we connect to it again (Wi-Fi password, I hope you know?!).
If it doesn't help, then go to Settings->General->Reset. And there click “Reset network settings”. After that, connect to Wi-Fi again.

Explanation:

As a rule, the above steps are enough to solve the problem of lack of Internet via Wi-Fi on iPad and iPhone. And if you don’t solve it, then at least understand what’s happening and take some action. But there are all sorts of cases when even these steps did not help. Let me give you a couple of examples of problem solving.

My iPad somehow wouldn't connect to the Wi-Fi network. It turned out that he did not support the protocol WEP security(in the router settings where Wi-Fi settings). I changed to the more reliable WPA2-PSK protocol. This happened either on iOS 3 or 4. I don’t know how things are now, but perhaps it makes sense to change the protocol and password for Wi-Fi. You never know - maybe someone has connected to your network and is loading the entire Internet.

Internet does not work via 3G/LTE. What to do?

It seems to me that the solution is easier here, because the list of possible problems is not so long. This is due to the fact that most people use standard operators. But for Wi-Fi and routers there is darkness, and there are a lot of firmware for them and their settings are often complicated for the average user.

Step 1: Check your balance. Maybe you simply ran out of money in your account. If the tariff is not unlimited, then check the remaining traffic.

Step 2: Check your settings.

Settings->Airplane Mode. Must be turned off.

Settings-> cellular->Cellular data network.

Details about settings various operators For example, it is written here:

/rezhim-modema-na-ipad-ili-iphone.html

Step 3. If the settings are correct and the account balance is positive, then you should remove the SIM card from your phone/tablet and reinsert it. The funniest thing from experience is that most often this is what helps. Why? Don't know…

Step 4: Reboot your device.

Explanation

Activation procedure

Connecting to WiFi from your iPad is very easy:

Open “Settings”;
Next, go to the “WiFi” section;
Specify the network and, if required, print the access code;
That's all! Will appear at the top of the screen WiFi icon. Most likely, you can already start surfing the Internet.

But what to do if the connection does not occur.

Below we describe the most popular situations in which difficulties arise with the wireless connection of tablet computers from the Apple company, and specific recommendations for correcting them.

Weak signal

You should start by analyzing the power of the broadcast wireless signal, since this is the most common problem among iPad users. While nearby people successfully connect to Wi-Fi from Android devices, the iPad does not connect to a weak signal.

The fact is that the iPad is simply unable to connect to unstable or insufficiently powerful Wi-Fi, even while gadgets from other manufacturers work reliably even with a single level division on the WiFi icon.

The solution is very simple. All you need to do is bring the Apple tablet closer to the translator (router) - and the connection immediately occurs without any problems. And if this is not possible, then, for example, simply replacing the router antennas with translators with a higher gain will help.

Difficulties with channels

Often, a tablet from a popular American manufacturer cannot connect even to a home network that has a stable and powerful signal. At the same time, all other home devices (laptops, smartphones) have no problems. In this case, you just need to make some adjustments in the router’s web interface, after which the iPad will also connect to the distributed network without much difficulty.

You only need to do a few steps:

Regional settings

Often, simply changing the region in the Wi-Fi parameters input panel of the broadcasting device helps solve the problem.

The following steps must be taken:

Troubleshooting tablets running iOS 8.1 and iOS 7

Even on devices with these latest modern operating systems, difficulties with connecting to Wi-Fi networks very often appear.

The problem solving algorithm consists of the following stages:

In the settings, enter the WiFi section;
Click on the network to which the user wants to connect;
In the “IP Address” section, indicate a static number and enter all the parameters yourself. After this, use similar steps to specify the static DNS;

Experts explain problems with WiFi connections as a banal software flaw. It’s just that the energy-saving module “Broadcom BCM4330” is configured to stop the functioning of some elements of the device that quickly consume energy. Sometimes a software update helps.

What to do if the iPad cannot connect to Wi-Fi after the software upgrade process?

Even when you turn on the tablet's Wi-Fi adapter, it often does not recognize the network after the software update procedure. The following options will effectively resolve the problem:

The last options belong to the category radical measures acceptance. As a result, the user will receive the gadget in the condition in which it was new, immediately after purchase.

All settings will be reset and entered passwords will be erased. It is recommended to carry out backup tablet data in iTunes.

In this article, I want to look at solutions to various problems that you may encounter in the process. iPhone connections or iPad to a Wi-Fi network. I often see questions in the comments: “what to do if the iPhone does not connect to Wi-Fi,” “why the iPad does not connect to the home network,” or “why the Internet does not work after connecting to the Wi-Fi network.” Today I will try to answer these and other questions in detail.

I've been using my iPhone for a little over a year, I've had my iPad for over 3 years, and I've never had a problem connecting to wireless networks. True, I don’t often connect to new networks. Basically my devices are always connected to home Wi-Fi networks, or use mobile internet. It happened that the Internet simply did not work, but this happened on all devices, and the problem was with the router or provider.

Cities are now simply full of Wi-Fi networks. In shops, cafes, clubs, hotels, subways, or just open wireless networks on city streets. And most often the iPhone does not connect to these networks. Although, it’s not uncommon to have problems connecting to home routers. I also often noticed messages that the iPhone does not want to connect to wireless networks in the subway. It displays a message saying "Insecure connection". We will also try to figure this out.

I think this instruction is suitable for all phone models (iPhone 7, iPhone 6, 5, 5S, etc.) and tablets from Apple. It also doesn’t make much difference what kind of router you have: Mikrotik, TP-Link, D-Link, ASUS, etc. However, according to my observations, Apple mobile devices are not very friendly with Mikrotik routers. If you have problems connecting to someone else's network, you will not be able to change the router settings. And this may be necessary.

We will look at solutions following problems and errors:

First of all:

Reboot your iOS device. Press and hold the Home key and the Power button at the same time. Also reboot the router (turn off and on power), if you have access to a router. Try connecting according to the instructions: . On the iPhone everything is exactly the same. If this method does not help, then we will look for a solution further.
Find out what the problem is. To do this, try connecting another device to your (or someone else's) network. Several are possible. See if the Internet works for them. If other devices also have problems connecting or accessing the Internet, then the problem is on the side of the router or Internet provider. I will talk about some router settings below in the article. Also try connecting your iPhone to a different network. If it does not connect to any Wi-Fi network, then reset the network settings (more on this later in the article).

We try to “forget the network” on the iPhone/iPad and connect to Wi-Fi again

The “Forget this network” function often helps to get rid of various connection problems. This method is especially relevant when the device does not connect after changing the router settings. For example, after a shift Wi-Fi password networks. And the error “Could not connect to the network” appears, or there is a constant connection.

Just go to your Wi-Fi settings and click on the problematic network. Next, click on “Forget this network” and confirm the action by clicking on the “Forget” button.

After that, try to connect again using the password.

Doing a complete reset of network settings on an iOS device

Another solution that completely removes everything network settings on iPhone and allows you to get rid of many problems related to the Internet connection and restore Wi-Fi operation.

In the settings, open the “General” – “Reset” section and click on “Reset network settings”. Next we confirm the reset.

After that, you can try to connect your iPad, iPhone to the Wi-Fi network. If the problem persists and he doesn’t want to connect, then most likely the problem is in the router settings (which I hope you have already rebooted).

What can you try to change in the router settings?

In your router settings, you can try changing following parameters: region, operating mode, channel, channel width, encryption type.

If you are sure that you are entering everything correctly, but the iPhone still says that the password is incorrect, then you can try setting a different password in the router settings. Enter something simple, 8 digits. Security settings: WPA2 (AES).

Warning: "Insecure Network"

This is just a warning that you can see on your iPhone when connected to unsecured Wi-Fi networks. By clicking on the network itself, security recommendations appear. This feature appeared in iOS 10.

If this is your home network, then of course set a password for it. If the network is not yours, then you can simply use the connection. But remember, it's not entirely safe.

"No internet connection" on iPhone and iPad

In the case where the mobile device has successfully connected to the network, but sites do not open in the browser and programs cannot access the Internet, the reason is most likely on the side of the access point. Also next to the network name there may be an inscription “No Internet connection”.

Check if the Internet works on another device connected through the same router. If not, then see the article: p. If everything is fine on other devices, the problem with Wi-Fi is only on the iPhone, then first reboot it. If this does not help, then reset your network settings (I wrote about this above).

Solutions to other Wi-Fi problems

Let's briefly look at two more cases:

Wi-Fi does not turn on. Inactive switch. The Apple website recommends resetting your network settings. How to do this, I wrote in detail above in the article. If resetting doesn't help, you can try full reset device settings. But most likely you will have to contact service center. Since this indicates a breakdown of the Wi-Fi module itself in the phone or tablet.
Why doesn't my iPhone connect to Wi-Fi automatically? Most likely this is some kind of glitch. Since the phone always tries to automatically connect to a known wireless network that it has already connected to. I can only advise you to forget the necessary network in settings (I wrote more about how to do this above) and reconnect to the network.

I also wanted to say a few words about public and someone else's Wi-Fi networks. When we cannot connect our iPhone or iPad to such a Wi-Fi network, we need to understand that some kind of blocking may be configured there (for example, MAC binding), or your device was simply blocked there. Since we do not have access to the access point settings, all we can do is reset the network settings on our device.

I tried to consider all the most popular and frequent cases that owners encounter mobile devices from Apple. If you have some other problem, or you know other working solutions, then write about it in the comments. Best wishes!

Sometimes tablets simply do not connect to Wi-Fi networks, sometimes an error occurs when the password is entered incorrectly, for some, the Wi-Fi settings stop working altogether, and the network connection is either interrupted or works very slowly.

In most cases, the problem can be very easily solved using one of the methods that we will discuss below. They have to work with everyone iPad models, including the following:

12.9-inch iPad Pro 2nd generation
12.9-inch iPad Pro 1st generation
10.5-inch iPad Pro
9.7-inch iPad Pro
iPad 6th generation (iPad 6)
iPad 5th generation (iPad 5)
iPad Air 2
iPad Air
iPad mini 4
iPad mini 3
iPad mini 2

Below you will find 10 useful tips, which will help you solve problems with connecting to Wi-Fi on iPad, iPad Pro, iPad Air and iPad mini.

#1. Update to the latest available versioniOS

If you have not done this yet, then update your tablet to the latest available version iOS. In some cases, even updating can solve the problem.

Like any other systemic problem, you can try to fix this forced reboot devices.

To force restart your iPad, iPad Pro, iPad Air, or iPad mini, do the following:

Press and hold the button Sleep/ Wake (Power button)
At the same time, press the button Home

If you don't hold down the buttons at the same time, Siri may be activated, but keep holding both buttons for 10 seconds until the screen goes black and then the Apple logo appears.

After that, wait for your iPad to boot up.

#3. Reconnect To networksWiFi

If you can't connect to a Wi-Fi network, or you get a password error even though you entered it correctly, try forgetting the network and then connecting to it again.

To do this, select Wi-Fi network V Settings >Wi– Fi, and then click Forget this network. A window will pop up where you will need to confirm your action.

Now go back to Settings >Wi– Fi, select the same network, enter the password and try to connect to it.

#4. Reset network settings

Most network problems can be resolved by resetting your settings. This will clear the cache, DHCP settings and other data. To do this, go to Settings > General > Reset and select Reset network settings.

#5. DisableVPN

If you have VPN enabled in Settings, or you are using a VPN application, try turning everything off. If you can't disable your VPN completely, do so at least temporarily to see if that's what's causing the problem.

#6. Disable system servicesWi– Fi

Many users find it helpful to disable system Wi-Fi services V Settings >Privacy > Location Services > System Services.

#7. ChangeDNS

Often problems can arise due to DNS server problems. In this case, you can connect to Google server DNS or CloudFlare's DNS. You can read about how this is done using the link below.

#8. HelpWiFi

iOS has a feature Wi-Fi Help , which provides a more reliable Internet connection. Some users claim that disabling and enabling the feature can help resolve network issues. To turn off Wi-Fi Assist, go to Settings -> Cellular, scroll to the bottom of the screen and tap the switch next to HelpWi– Fi.

#9. Request on connection

You can try to enable the function Connection request V Settings >Wi– Fi. Is not The best decision, since you will need to confirm the connection to each new network, but it may help solve the connection problem.

#10. RecoveryiPad

If none of the tips above help solve the problem, the last salvation is restoring the device through iTunes. This will make your tablet look like new, and you will get rid of all the settings that may have caused problems.

It's on the iPad operating system iOS from Apple. However, the reasons for refusal tablet computer Seeing the network via Wi-Fi is universal. Experts advise immediately downloading the scanner and checking the load on local channels.

Login process

We visit Settings.
Click Wi-Fi.
Click desired point access.
Enter the key (if required).

Lack of success? Click the Info button to the right, select Forget this network. Instantly destroys the password. Enter the numbers again, and check that the point name is correct at the same time.

Protocol Compatibility

The Wi-Fi standard is constantly being updated. Try to cover as many options as possible when setting up your router. For example, b/g/n mixed (see screenshot).

Security Settings

The iPad does not connect to a home router that uses the 5 GHz band. Installation helps:

Network authentication WPA/WPA2 mixed.
WPA encryption

Resetting network settings

According to reports from forum users, resetting passwords rarely helps.

Settings.
Basic.
Reset.
Reset network settings.

The user destroys all passwords and other connection information.

Checking date, time zone

Check the date and time on your iPad:

Settings.
Basic.
Date and time.
Select the one you need.

Important. Avoid playing with the settings; some devices are blocked by careless user actions.

Service works

Sometimes to Wifi problem applies little: the device does not load individual company services. Visit the official website page, see the latest news:

com/ru/support/systemstatus

Changing the DNS address

Internet does not work - change DNS:

Settings.
Wi-Fi.
Type in, for example, Google service – 8.8.8.8.

Update

In the context of updating, we offer two options. There is a third one, which concerns backing up the device on iTunes and reinstalling the operating system, but leave such drastic measures for last.

BY

Compound

Find the current one among the access points.
Click
Scroll down.
Click Update.

Forget network

Above (see previous paragraph) there is a password reset (Forget network). Try pressing.

Turn Wi-Fi on/off

Settings.
Safety.
Local services.
System settings.
Turn off the Wi-Fi toggle switch

Router

Outdated versions are unstable. Visiting dangerous sites, including online gaming portals, poses the risk of your equipment freezing. Appearance the body will tell the observer little. The suspended router regularly blinks with the necessary lights.

Encryption type

Open Wi-Fi Security Settings.
Set the Authentication Type to WPA/WPA
Set encryption

Take a USB cable.
Connect your personal computer.
Check Internet availability.

Re-setup is rarely required; simply reboot the equipment by unplugging the power adapter. The process takes 5-30 seconds. New router connect to the Internet faster.

Region selection

Wi-Fi channels vary slightly and may overlap with neighbors. The iPad is a foreign device, try changing the wireless network region. The location of the setting is determined by the brand of the router.

Note. Many routers do not support territorial standards. However, it's worth a try.

If the router interface allows, at a frequency of 2.4 GHz, set the channel width to 20 MHz. Apple experts state the presence strong interference. The second band (5 GHz) is indifferent.

Change channel

Set a different channel using the admin panel. Try setting the width to 20 MHz.

WPS

Press the WPS button (usually marked with two arrows circulating in a circular path). Sometimes the best option, if your iPad stops connecting.

WMM Energy Saving Mode

Open Additional settings Wi-Fi.
Uncheck WMM power saving mode.

Updating router software

Download the latest version of the firmware file and update the router software.

Buy new

If mini 2 does not see wireless network- it's time to buy new router, dual-band. By the way, latest models devices function perfectly. The peak of user complaints passed in 2012. Parallel to market demand... The 5 GHz band is much better received. Find suitable model router.

Operating system update

Users who managed to update to versions 8.0; 10.3.1, we discovered an unpleasant defect: every 10-30 minutes the network disappears. Required manual connection again. Pre-update with a couple of simple steps:

Launch iTunes from your PC.
Visit the Devices section, select a tablet.
Download iOS 9.3.
Update your software.

Remove the "helper"

Some versions of the operating system (10.3.1) impose help. Software checks internet speed. If the bitrate drops, the network is automatically loaded mobile provider. The process often fails, causing user irritation:

Settings.
Cellular network.
Disable Wi-Fi Assistant.

Antivirus

Hackers are too smart (to be caught), but some users are grateful for the results of the check. Try it.

The SSIDs of the networks matched

Outdated routers provide the same SSID by default. Make the network name unique, avoiding confusion. Otherwise, the operating system will refuse to register the access point. Actually, the encrypted password is included in wireless traffic packets. Beware of placing a neighbor's security key! It would be funny if not for the hundreds of sufferers desperate to gain access. The system returns the message: incorrect password. We emphasize that the latter is speculation, open discussions there are no problems.

The logical solution seems to be to take more strong signal. The lack of practical implementation remains a mystery. Let's say the developers of the standard deliberately decided to draw attention to the problem immediately. So that later, someone using the network from the next room can continue to work without worry.