Iphone 5s won't activate ios 11. Make sure your iPhone has a SIM card

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Hello! It doesn't matter what you did to get the activation failed error. We reset the content and settings, flashed, updated, recovered - any of these actions leads to the fact that the device must be activated again. Yes, yes, yes, you will have to go through exactly the same procedure again as when you first turned on the gadget. And here we can expect one very large and large ambush.

An iPhone or iPad can easily warn you that activation is not possible because: “Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate, or try again in a few minutes. If the problem persists, contact the service Apple support: apple.com/en/support".

It would seem that everything is very logical. The server is unavailable Apple problems, we wait until the failure passes and swear at the company. However, not everything is so clear.

And in general, if you are faced with such a message, then I will have two news for you, good and bad. Let's start with the bad...

iPhone activation failure - everything is very bad

Why is it in the title that everything is so bad? Because, it is quite possible that the modem in the device “died”. This can be indirectly confirmed by the fact that by connecting the gadget to a computer and iTunes, absolutely nothing happens - no activation or something even remotely similar to it.

There is another way to test this terrible guess, on the welcome screen, click on the “letter i in a circle” icon.

After pressing, on normal and working iPhone, should appear serial number devices. If IMEI does not appear, but only regulations are written, etc. then I have bad news, the modem in your iPhone or iPad has died. Naturally, with such a malfunction, the activation of the device is impossible. What to do?

Contact the service, the repair price is not very high (relative to the cost of the device), but only a few are taken for such a repair and no one gives guarantees.
You can try putting it in the freezer (at your own peril and risk!), There is a chance that the contacts will get up “as it should” at least for a while, and you can activate it.
Warm up with a hairdryer (also at your own risk!) - the effect is similar to freezing (it may or may not appear).

It must be understood that the last two points are, of course, a fierce "collective farm" and they should be carried out very carefully. But it helps some. By the way, updating the firmware on such gadgets is useless, you will get an error during this operation.

All that is described above is not your case? IMEI is displayed and the modem is normal? Let's move on to the next point!

iPhone on iOS 11 and iOS 12 won't wake up after a factory reset

This text is an update of the article after the release iOS firmware 11.

We have already discussed this situation in the comments, but for those who are too lazy to read, here is a brief excerpt from all this.

The essence of the problem:

Since the release of iOS 11, Apple has changed its policy regarding unofficial iPhone repair. If non-original components were installed in the device, then after the procedure for resetting the settings and content, you can get a “brick” - it will be impossible to activate the phone.

Who is at risk? Devices (running under iOS control 11 and iOS 12) that:

Have ever been repaired (with the replacement of spare parts -, modem, WiFi module and Bluetooth) from unauthorized service centers.
They are the so-called "handicraft restored" iPhones (smartphones assembled by no one knows who and where) - unscrupulous sellers very often sell them under the guise of new ones.

What's happening?

At the power-on stage (after resetting the settings and content or restoring the firmware), the iPhone sends data about the components installed inside it to the Apple server. If this information does not match the base of the "apple" company, then the activation of the device is blocked.

So, what is there to do about it now?

If there is a guarantee, use it.
Some unofficial service centers may try to solve this problem with special equipment. But, as a rule, no one gives any guarantees - even if the activation failure can be "bypassed" now, then in the future everything can happen again.

Here is such a sad story. However, it is not at all necessary that the error occurs precisely because of this ...

iPhone could not be activated - the server is to blame or ...

In fact, failure may occur different reasons. And the right decision would be to check everything in order, let's go!

Check if a SIM card is inserted and is it working? The advice is of course very obvious, but everything happens.
Once again, make sure that you have access to the Internet.
Apple servers are unavailable - in this moment? This often happens on release days. iOS versions. Many people around the world are trying to get as quickly as possible new firmware and the servers simply cannot withstand such an influx of people. In that case, you just have to wait...
Use a different internet connection. Some Wi-Fi networks can be configured to block access to Apple servers.
Use iTunes to activate (mandatory!)
Make it tough restart iPhone or iPad. Clamp home buttons and Power - do not release them until the iPhone turns off.

By the way, the reason for the Activation Error may also be that a beta version of the firmware was installed on the iPhone, and the device was not registered in the developer program. In this case, the error text will be:

This device is not registered as part of the iPhone Developer Program...

AT this case, you need to go to the Apple Developer Portal (developer.apple.com) and register the gadget.

As you can see, the reason that the iPhone fails during activation can be a variety of situations.

From the banal - the lack of the Internet, to the very complex - the breakdown of the modem and the newly minted "iOS 11 syndrome". And if the first ones are solved quite simply (wait, change the SIM card, etc.), then the second (“iron” problems) are corrected only with the participation of a competent service center specialist. But I sincerely hope that this is not your case.

P.S. Write questions in the comments, and here's a secret scheme for you... For a successful iPhone activation- you just need to "like" this article. Testing!

New software iOS software 11 brought a lot of problems for users. Someone's devices are frozen on a black screen and Apple logo during installation, someone could not download the firmware due to lack of sufficient memory or iPhone activation failure. And someone installed the build, but ran into a problem that the iPhone or iPad is not activated after iOS installations 11. What to do in this case and how to solve this problem, we will describe in detail in this article.

Why iPhone won't turn on after installing iOS 11

If you have installed iOS 11, but still cannot go through the activation procedure, you need to try one of the suggested methods. Usually, you can't get past the activation screen when you enter your Apple ID. Similar problem it was also in the case of the release of iOS 11 firmware. What to do if the iPhone does not activate.

The first thing that can help is rebooting the device. Restart your mobile device, then try to go through the activation procedure again.

If activation fails again, you need to check if you are entering the Apple ID correctly - it is possible that the iPhone or iPad that you cannot activate after installing iOS 11 is simply linked to a different Apple ID. So let's check:

1. Open iCloud.com. Sign in with help from Apple The ID you enter to activate your iPhone or iPad.

2. Next, in iCloud, go to Settings - My devices. This will list all the devices that are linked to this Apple ID. If your iPhone/iPad is not among them, then you just enter wrong Apple ID. If your device is on the list, then you need to follow the next step.

3. Connect your iPhone/iPad that you cannot activate to your computer with a USB cable. Then launch iTunes. Update to the most latest version and enter your Apple ID.

If a this method did not help you, then you can try using Tenorshare iCareFone.

1. Download Tenorshare iCareFone to your computer from the official website. Install it and run it.

3. In the bottom menu bar, select "Repair iOS systems". Press the button.

4. Then you will be prompted to click the "Download" button to continue restoring iOS.

5. Once the download is complete, click "Fix Now". Wait for your iPhone or iPad to restart. After that, the device will be ready for use, and you will be able to successfully complete the activation procedure.

iCare Phone Review

Note that tenorshare program iCareFone has a very advanced set of tools. With it, you can easily manage files on your phone and computer (export, import, sync), backup and restore selective file types, clean your mobile device from junk and extra files, as well as decide the majority system errors. You can download Tenorshare iCareFone on the official website. You can also download the Tenorshare ReiBoot tool for free, it can also solve your problem if you can't sign in with your Apple ID and your iPhone couldn't be activated.

There are many reasons why you might see the "Could not activate iPhone" or "Could not activate iPhone" error when you try to set up your iPhone. In this tutorial, we will look at the causes of the activation error and possible ways bug fix that will help you set up your iPhone

Apparently, a lot of people are having trouble activating their new iPhone X, so if you find this error, you are not alone.

But activation issues are not limited to iPhone X. There have been issues with people not being able to activate their iPhone after updating to iOS 11. Although this issue mostly affects iPhone 5S or earlier.

How to Fix "Failed to Activate iPhone" Error

There are many other reasons why you may not be able to activate your iPhone, and we will list them below, as well as suggest a number of fixes that should allow you to activate your iPhone. Next, we will talk about possible ways to fix the error “Failed to activate iPhone”.

Reasons why you can't activate your iPhone

Activation Lock installed

You may experience activation issues if the iPhone you are using is still linked to a different account iCloud entries with activation lock. Next, we will analyze the solution of how to fix the error "Failed to activate the iPhone" in this situation when starting the smartphone.

Your carrier may have a problem

In the case of iPhone X activation issues, it looks like they were mostly tied to AT&T and Verizon customers in the US.

The activation server may not be available

The Apple server that checks that your device can be activated may not be available or may be experiencing high traffic. You can check if the Apple server is here LINK https://www.apple.com/support/systemstatus/.

Your SIM card may not be supported

The SIM card on your device may not work with iPhone.

Activation could not be completed

You may be having problems connecting to the Internet or your iPhone.

How to Fix iPhone Activation Errors

Make sure your iPhone has a SIM card

You cannot activate an iPhone without a SIM card. Learn more about it here: How to set up an iPhone without a SIM card.

wait a bit

It is possible that the servers at Apple are busy (especially if there are new iPhone or update for iOS). Check server status Apple activation by visiting the status page Apple systems here. LINK https://www.apple.com/support/systemstatus/

Remove the SIM card and reinsert it

It is possible that the SIM card is not in the SIM tray correctly, so insert it and check if that has changed. Now let's move on to other ways on how to fix the "Failed to Activate iPhone" error.

Reset your iPhone
The way you reset or restart your iPhone depends on the model. with older iPhone models you can hold the Home and Sleep/Wake buttons together for about 10 seconds. With iPhone 7 and 8 the process is different in that the home button is a sensor which is system dependent and if software functions, then the button performs its task, so to speak. And with the iPhone X, the process is different in that there is no home button.

unlock lock
The purpose of Activation Lock is to keep your iPhone and the data on it safe if your iPhone is stolen.

If the phone you are trying to activate has an Activation Lock, it may still be locked by a previous user (maybe it's a used model). To disable Activation Lock, you will need to enter an ID and apple password previous user or ask them to go into Find My iPhone and remove that iPhone from their account iCloud. Alternatively, you can call AppleCare or go to Apple Store, and as long as you can provide proof of ownership and Apple can verify it's your iPhone, they can remove the Activation Lock for you.

Make sure you don't have a locked iPhone
If your iPhone is locked to a specific mobile network, you will not be able to use a SIM card from another network. The previous network should unlock your iPhone so you can use it with the new carrier's SIM card.

Check if your WiFi network is working

Try alternative network Wi-Fi if you can block Apple servers are blocked (if you don't have WiFi networks, connect iPhone to your Mac or PC and use iTunes, see next step).

Try to activate your iPhone through iTunes

Below are the steps to take if you want to try activating your iPhone through iTunes:

Make sure iTunes is up to date.
Turn off your iPhone and connect it to your computer with a USB cable.
Turn on your iPhone and it should launch iTunes to open (or open iTunes if it doesn't).
Once iTunes detects your iPhone, it will ask you to go through a few steps to activate your iPhone.
If it doesn't happen automatically, select your device in the left pane and you should see how to activate your iPhone.
Sign in with your Apple ID and click Continue.
Call your carrier

If none of the above items solves the problem, please contact your dealer for advice. And if they can't fix the problem...

Contacting Apple

It is possible that your iPhone has a bug that is preventing you from activating it. Apple should be able to help or replace an iPhone if it's defective and still under warranty. In this case, please contact support.

conclusions

We hope you understand the possible ways to fix the error "Failed to activate iPhone". If you know other solutions to this error, then write about them in the form of comments.

Some iPhones running iOS 11 and later may be affected by error 0xE8000013 (or 4016) when activated in iTunes or by the message "iPhone activation failed. Your iPhone could not be activated…., due to which the smartphone is completely blocked and turns into a "brick".

In contact with

Why does error 0xE8000013 or 4016 appear?

First, let's explain what is error 0xE8000013 or 4016.

Most often, it occurs on unofficially restored (ref) iPhones. Typically, such devices are sold in online stores under the guise of new (!!!) gadgets. Not to be confused with from Apple (CPO, of ref, etc.). The reason for the error is that the serial number of this device is already contained in the database of replaced iPhones (for example, the phone had a factory defect and was returned by the buyer under warranty). In other words, this IMEI or serial number is no longer valid. Thus, an iPhone with a serial number that does not belong to it simply cannot be activated on Apple servers. After resetting the settings or switching to backup such a device turns into a useless "brick". This is evidenced by the message:

"iPhone activation failed. Your iPhone could not be activated because the activation server could not be contacted. Try connecting your iPhone to iTunes to activate, or try again in a few minutes. If the problem persists, please contact support."

Can an iPhone with error 0xE8000013 be fixed?

Unfortunately, today there is no solution that allows you to activate an iPhone with error 0xE8000013. However, there is a possibility to prevent such a situation. How to check the gadget and not become a victim of error 0xE8000013 will be discussed in the instructions below.

How to check iPhone for error 0xE8000013?

In some cases due to fraud or simple human error similar smartphones may end up in stores selling the iPhone officially. Therefore, it will not be out of place for users to always check their iPhones before buying.

You can check the phone's susceptibility to an error during activation on the Apple website at this link by entering the serial number or Device IMEI in field "Enter the serial number".

How to find out the IMEI or serial number if the iPhone is activated and in working order

You can find out the serial number or IMEI of the gadget by opening "Settings" -> "Basic" -> "About device".

How to find out the IMEI or serial number if the iPhone is packaged (sold as new)

The serial number and IMEI are on the label at the bottom of the box, however, in the case of the iPhones described above, the data on the box and on the device itself may differ. Therefore, for a guaranteed correct check, you should:

1. Unpack the device.

2. Turn on iPhone.

3. On the welcome screen, press the i button in the lower right corner.

4. Compare the IMEI or serial number shown on the screen with the one on the box.

5. Enter the IMEI or serial number on the Apple website (link above) to check if you are really buying a new phone ()

If the page displays information about the device, then there is no need to worry.

New iPhone to be activated:

Activated iPhone (used no more than 3 months), under warranty:

Activated iPhone (used for over 1 year):

If a notification appears that the serial number belongs to the replaced gadget, there is a danger of error 0xE8000013:

“Unfortunately, this serial number matches the product that was replaced. Check the available data and re-enter the serial number. If the information is correct, please try contacting us."

On iOS 11 - the problem with which in recent times faced by many users of "apple" phones. It manifests itself in the inability to activate the iPhone after resetting content and settings or iOS reinstalls. Activating the phone via wifi user sees the message . Your iPhone could not be activated because the activation server cannot be contacted". When you try to activate using iTunes on your computer, you get an error message with the number 0xE8000013 or 4016, or the message "The iPhone could not be activated because it could not get activation information from it."

Why does iPhone activation fail?

There are three main reasons why the iPhone does not activate and displays an activation failure message:

Issues on Apple Activation Servers

The most innocuous option, which may be due to the fact that at a particular point in time, the Apple activation server is indeed not available, as indicated in the error message. Check for the status of web services Apple and if iOS service Device Activation will be unavailable, then the solution in this case may be to be patient and try to activate a little later.

iPhone hardware issues

Activation failed may be due to a hardware problem with the iPhone. So, for example, if the phone has problems detecting the SIM card ( constant search network, regardless of whether a SIM card is inserted or not), the iPhone will not be activated. The solution to the problem, if the phone does not activate, in such cases can be determined after diagnostics in service center.

iOS 11 activation issue on refurbished phones

Most often iPhone activation error happens to owners of refurbished phones. Meanwhile, here we are talking not about officially restored iPhones, which are produced under the control of Apple, but about Chinese handicraft assembled devices. As a rule, such phones inside resemble a "Frankenstein's monster", assembled from different parts. Very often, of the original components on such iPhones, only the processor board remains, and it may contain replaced components ... Why do such phones most often have a problem with a device activation error?

The problem is related to the fact that in iOS 11, Apple changed the rules of the device activation system. When activated, components are polled and compared technical information (UDID, Serial No, IMEI, MAC Address etc.) with numbers in official Apple databases. If for some reason (and for non-officially restored devices you can find a dozen reasons) the information does not match, the device will not be activated.

How to protect yourself from the appearance of a problem?

You can check the device's serial number on the Apple website. If the verification says "This serial number matches the product that was replaced" or the verification shows information about another device that does not match yours in model, color, or memory capacity, your iPhone may be prone to an activation error. If you are the owner of a refurbished iPhone, it is highly recommended not to erase the content of the device or restore the software on it through iTunes.

Can a refurbished iPhone with an activation error be repaired?

There is a solution. It consists in working with a memory chip and making changes to its firmware. Such an operation can only be performed by the hands of an experienced craftsman in a service center with good specialized equipment. You can perform such repairs in our service center. Information on the cost and estimated time of execution of works is presented in the table below.

However, the solution is not universal and is not suitable for every case. Since for the most part owners of refurbished iPhones face this problem, it is possible to determine exactly whether we can help you only after inspection and diagnostics at a service center. We will be waiting for you to visit and will be happy to help in solving problems with your iPhone!