Update 99 has been preparing for several hours. Mouse pointer doesn't work

Windows is a mature operating system and usually installs without any surprises, but sometimes the installation process freezes. Below are five ways to solve this problem that are relevant for.

1. Be patient

The advice is banal, but useful: if the installation freezes, do not rush to worry. IN Lately More than once I have had to deal with the fact that on completely new computers the installation program stops after reaching . In all cases, the installation resumed by itself - sometimes after 10 minutes, sometimes after 45.

I have not yet been able to find any official explanation from Microsoft about the reasons for this freeze. But according to my observations, this most often happens when installing Windows on computers with motherboards Gigabyte boards and AMD processors.

The desktop screensaver isn't the only stumbling block for Windows Setup. Sometimes it freezes before displaying a screen asking you to select a hard drive to install the operating system on. True, in this case the installation process resumes much faster.

2. Disconnect the controller floppy disks

Although floppy disks have long since fallen into disuse, some manufacturers still provide floppy disk controllers on their motherboards. Sometimes Windows cannot be installed until you disable it in the settings BIOS controller floppy disks

I recently had to deal with Windows Setup freezing for a long time on one of my computers. After disabling the floppy controller, the installation went much faster and without delays. Unfortunately, this is not a universal recipe, because sometimes Windows installation freezes even if there is no floppy controller on the motherboard.

3. Check the voltage of the memory modules

If Windows Setup freezes intermittently, it may be due to a memory problem. There are many ways to diagnose problems of this kind, and I will list some of them below, but I would like to mention one method in particular, since it is often overlooked.

Most motherboards provide for the use of memory modules with a voltage of 1.5 V. If the voltage is higher (even if only slightly), the system periodically freezes. However, this does not mean that such memory cannot be used: some motherboards allow you to adjust the voltage random access memory.

4. Try removing or replacing memory modules

As mentioned above, most often Windows installation freezes due to RAM problems. In this case, try removing all memory modules except one and see if the freezing stops. If this does not help, replace the remaining module with another tested one to eliminate the possibility of defective memory. If this does not solve the problem, check the documentation for the motherboard: the memory may be operating at an unsupported frequency. Even if a module can be installed in a motherboard slot, it is not a fact that it will work.

At the same time, check other RAM requirements. Some motherboards only support certain brands of modules.

5. Try using a DVD drive with IDE interface or USB

Finally, another reason for Windows installation to freeze could be a DVD drive with SATA interface. This does not mean that such drives cannot be used, but the problem is that on many motherboards There are four to six SATA ports designed for creating RAID arrays. If you connect a DVD drive to one of these ports and try to create a RAID array from a smaller number hard drives than provided system board, Windows installation may freeze. In this case, it is preferable to use a DVD drive with an IDE or USB interface.

It is quite possible to change software to Windows 10 (the latest released version from Microsoft) even without purchasing it, if you already have a licensed version installed Windows version 7 or 8.1.

However, many users who tried to install the corresponding update encountered the problem that Windows update 10 stopped at 99 percent and the process was never completed. What are the causes of this problem and how to solve it? We propose to consider the answer in this material.

What to do if the Windows 10 upgrade has stopped at 99%?

It should be immediately noted that the first thing you should not give in to when such a problem arises is panic. It is far from certain that the update has frozen. First of all, be patient and make sure of this. The fact is that if your computer has a minimum set of configurations for installing this update, and at the same time the Internet speed in your case leaves much to be desired, then freezing may turn out to be just an appearance. In fact, the process is going on, but very slowly. With such initial data, it can take 20 hours.

If the update is really frozen, and the 99% indicator is persistently displayed in front of your eyes, then an additional confirmation of the problem can be the constant lighting of the LED, signaling that the hard drive is being accessed. When the process continues, this LED flashes. Of course, this can be fixed by restarting the computer, but then the update will be canceled. Thus, this method cannot be called a solution to the problem.

To try to solve the problem with Windows update stuck at 99%, you need to have an idea of ​​what could be the reason. Problems can be related to both hardware and software. Unfortunately, the reasons may be different and the occurrence of situations that lead to difficulties with the successful completion of the upgrade is far from uncommon.

We propose to consider the most common of them and ways to solve them:

• The problem may be caused by the presence of several hard drives and an inserted removable memory card. This situation is solvable - you just need to remove removable card and disable hard disks. If possible, turn off all other peripheral devices as well. Leave only the monitor, mouse and keyboard. These manipulations should help if the reason was the abundance of connected devices.

• The reason could be failures in receiving updates. Surprisingly, they are most often initiated by the update service itself, so it should be, as they say, temporarily “neutralized.” To do this, use (Win + R) the command services.msc from the “Run” menu. Next, in the window that appears, find the Windows update service that interests us and by right-clicking, select the “Stop” function.

• The source of the freeze may be the antivirus that was installed while working on old version. It must be disabled during installation.

We hope that our tips will be useful to you and help you get rid of your problems!

Now Windows 10 is a new operating system for users. But despite its capabilities, it still needs improvement, like any other system, for convenient use. If errors occur and updates freeze, you should not solve the problems yourself. In order not to aggravate the situation, it is better to use proven methods. Let's look at how to deal with computer freezes during Windows 10 updates.

Why does Windows 10 freeze when downloading updates?

The occurrence of this problem can be due to various reasons:

• working with various programs that reduce PC performance;
• a large number of applications running in background;
• the update conflicts with the antivirus;
• flaw free space on disk;
• faulty RAM.

How to fix updates stuck at 32%

Some computers have a very poor Internet connection or poor performance.

Updating on older devices takes a very long time, so users with weak PCs can only wait patiently for the process to complete. Indicator hard drive will blink to indicate that updates are not yet complete.

Typically, the PC freezes at 32% when you try to update the system using Windows Update.

If Windows update has stopped at 32%, do not rush to interrupt the process - the computer can load the necessary files

The device may slow down for a long time, not responding to anything and showing no signs of finishing the updates. This error can be easily fixed. You need to download or install old service packs to new system Then it worked stably and without problems. It is necessary to diagnose Windows Update:

1. Press Win + R buttons.
2. Enter the command msdt /id WindowsUpdateDiagnostic in the Run window. Click OK.
3. Click "Advanced".
4. Check the “Automatically apply patches” checkbox and select “Run as administrator.”
5. Click "Next". Once the steps are completed, you can safely upgrade the OS to Windows 10.

When a black screen appears and the mouse pointer has a blue circle, you might think that updates have stopped and the computer has simply frozen. In fact, it downloads dynamic updates for Windows 10.

The reason for the black screen is loading dynamic updates.

The process really seems very slow with little productivity. To speed up loading, check if you have connected any USB devices. Turn them off. Then the PC will work faster.

Reasons why your computer won't update after 99% (also applies to 91%)

After booting to 99%, the computer completely freezes, and the installation can take a long time. This happens because you downloaded unwanted program on PC. The problem will be resolved if the user performs a clean boot, which will launch Windows system using minimal driver sets and various programs, and thus reduce the chances of a conflict with the system software. A clean boot will help you get rid of unnecessary applications, running in the background, which only slow down the operating system:

1. Press Win + R keys.
2. Enter the msconfig command. Click OK.
3. Open the Services tab.
4. Check the box "Do not display Microsoft services."
5. Click on "Disable All".

How to deal with update installation freezes at 71%

The computer stops at 71% of downloading updates due to a large cluster of programs running in the background. Be sure to look at which programs you no longer need and turn them off in the Startup menu:

1. Go to the Start menu. Enter the msconfig command. Wait for System Configuration to open.
2. Click the "Open Task Manager" button.
3. Go to the Startup tab in Task Manager. Right-click on any program and click “Disable”. Click “Apply” and “OK”.
4. Turn off Task Manager and restart your PC.

Video: how to disable autorun programs in Windows 10

Computer slows down by 75% when updating Windows

If there is more than one on the computer HDD, then disconnect everything (including external hard drive, USB key) except the target hard drive on which Windows 10 will be installed. Very often, when stuck at 75%, the problem that occurs changes the system locale to English language. And the update is successful only in the non-English version of the OS. You should change the system locale to Russian. To do this, do the following:

1. Go to the Start menu. Select "Control panel".
2. Click on the “Clock, Language, and Region” section.
3. Select "Add a language" under "Language".
4. Click on "Add a language".
5. Find in the list desired language and click on it.
6. Click on "Options".
7. Wait for the language availability check to complete.
8. Click "Download and install language pack".
9. Wait until the download process completes.
10. Go to language options("Options" button).
11. In the window that opens, click on the “Make this the primary language” button.
12. Restart your computer after changing the system locale.

Video: how to change the locale in Windows 10

A universal way to fix errors when updates freeze

Need to use a remedy Windows problems Update, which will help deal with update errors:

1. Press Win + X and go to Control Panel.
2. Click on the "Troubleshooting" section.
3. Under System and Security, click Troubleshoot using Windows Update.

   Click on fix problems using Update Center

4. Wait for the wizard to complete the check and determine if the error has been resolved.

If none of the above solutions help you fix your Windows 10 upgrade problem, try deleting the Software Distribution folder:

1. Go to the path “C” - “Windows” - “SoftwareDistribution” - “Download folder” and delete all files from the last folder.
2. Go to the Start menu and select " Command line"("Administrator").
3. Type the command exe /update now and press Enter.
4. Go to Windows Update and check if the error is resolved.

Preparing to install updates freezes

Most often, preparation for installing updates freezes due to a conflict software or a pre-existing problem that simply wasn't discovered until Windows updates started installing. Do the following:

Video: How to enter Safe Mode in Windows 10

Downloading updates freezes

Freezes occur due to a damaged OS distribution that does not have enough space on the hard drive, or due to incorrect settings in the BIOS settings. To correct the settings, do the following:

"Getting Updates" searches endlessly

Sometimes it happens that loading new version The OS starts to slow down when updates arrive. This process can carry out endless search without giving any result.

The reason for this freeze may be incorrect work“Windows Update Services”, because it is this that causes loading slowdown. To disable it, do the following:

Almost any problem or error related to a computer can be solved nowadays. Developers are always trying to improve the performance of the new operating system for the user, but many problems have to be dealt with alone. The most important thing is to use trusted sources so that the system is updated without problems.

Situations when Windows cannot update for a long time are annoying. While the “Please Wait” message is displayed on the screen, you are unable to work at the computer. Moreover, it is often impossible to update even on a freshly installed system.

They especially like to install for a long time and freeze during the process. If there is similar problem, you can take the following steps.

This is the simplest and most obvious action, but in most cases it is sufficient. Download Windows Update Troubleshooter and run it. Then click Next and wait while Troubleshooter detects and fixes problems. If necessary, the utility will prompt you to reboot the system.

Clear the cache and restart the update service

If Windows Update Troubleshooter was unable to fix update problems, you can try clearing the cache of downloaded updates manually. It often happens that update files become corrupted when you turn off your computer while Windows has not yet finished updating. In this case, you can clear the update cache, and Windows will download them again.

Go to the Start menu, type “Command Prompt”, click on the icon that appears right click mouse and run command prompt as administrator. Then enter sequentially following commands, waiting for the previous one to be executed:

1. Stopping update services:

net stop wuauserv

net stop cryptSvc

net stop msiserver

1. Rename the folders with updates (after a successful update they can be deleted):

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

ren "%ALLUSERSPROFILE%\application data\Microsoft\Network\downloader" downloader.old

1. We start the update services again:

net start wuauserv

net start cryptSvc

net start msserver

The system update should now go smoothly.

Checking the integrity of the system

Sometimes updates cannot be installed because some system files damaged. You can check if everything is okay with the system and correct errors if necessary. To do this, run Command Prompt as administrator and enter the following command:

DISM /Online /Cleanup-Image /RestoreHealth

Press Enter. When the system has finished executing the command, enter:

Press Enter and wait for the command to complete, and then reboot.

Performing a clean boot

This is worth doing if the previous methods did not produce results. Clean Windows boot- this is booting the system without third party applications, which may affect the update process. To learn how to perform a clean boot, read the instructions.

After rebooting, repeat the previous steps to clear the update cache again. Then launch Update Center. Before doing this, it is recommended to disconnect unnecessary peripheral devices from the computer.

Be sure to re-enable startup apps by resetting your computer to normal startup when the system update is complete.

Installing updates manually

Windows allows you to download and install updates manually. Sometimes it helps. If you see that some updates cannot be downloaded or installed incorrectly, you can find them on the Microsoft website using their number, which looks like KB1234567.

Did you have problems with the update? If yes, how did you solve them?

Every second Tuesday of the month, Microsoft releases new Windows 10 updates. This has been happening for many years. Sometimes updates may include some new features, but most of them are minor. For example, one of the latest additions is a mini player in the Groove app and design choices in UWP apps.

Unfortunately, Windows 10 has a bad reputation with updates. Many users complain that updates freeze while downloading. operating system does not provide an option to cancel the update or try again. What to do in such a situation? We know several solutions to the problem if the Windows 10 update is stuck.

Preparation

Before you start troubleshooting Windows 10 update, follow these steps:

Solution

If none of the above steps solved the stuck Windows 10 update problem, then download special script Reset Windows Update. It helps fix many problems on Windows 10, including if the Windows 10 update is stuck.

To use this script you will need administrator rights. Make sure the Settings menu and Control Panel are closed.

1. Download and extract the script. Right click on the file and select "Run as administrator" in context menu. When prompted, enter your administrator password. The following screen will appear. Press the Y key.

2. The script will ask you what you want to do. Since we are trying to fix the Windows 10 update stuck problem, type 2 and press enter.

3. Then the script will solve the problem on its own. The command line will show you the entire process, which services are stopped and restarted. Wait until a message appears indicating that the process is complete.

4. Now open the Settings menu and check for updates. They should download and install without any problems.

Ready! Problem solved. If your Windows 10 update freezes again, you know what to do.