What to do wrong login password. Other problems with logging into Yandex
I can't log in with my username
Try entering your login and password directly on the Yandex.Passport page. Make sure you don't have a key pressed cap lock and installed English (not Russian) keyboard layout.
Note. Type your username and password on the keyboard instead of copying them from the clipboard: you may accidentally copy odd space and you won't be able to login.
On both computers and mobile phones, some programs (for example, Punto Switcher) can automatically change the characters you entered: change layout, change capital letters to lowercase, put a space after periods, etc. Before entering a password, make sure that automatic correction of typos and automatic change layouts won't work.
User with this login does not exist
Account with the login entered does not exist, or it has been deleted.
Before contacting the support service, check the spelling of your login again:
Login can only contain Latin letters, numbers, dots, and hyphens.
If you enter an email address, please enter it correctly:<ваш логин>@yandex.ru
Make sure you entered your login correctly. If you are sure that the login is correct, contact support using the link provided in the error message.
cookie error
Authorization on Yandex is not possible if processing is disabled in your browser cookies.This setting is described in detail in the Cookie Help section.
If nothing helps
Yandex asks to enter characters from the picture
If Yandex asks you to enter characters from the picture when logging into your account, this means that your IP address is Lately injected too often wrong password.
This may happen because:
You entered your Yandex username or password incorrectly several times in a row.
Other users of your local network(work or home) incorrectly typed login and password several times in a row. To resolve this issue, contact your network administrator.
You have entered an incorrect username or password in mail program(Outlook, Thunderbird, Mail, mail client in Opera, etc.).
Your computer is infected with a virus that tries to guess the password for your Yandex account. We recommend that you check your computer for viruses with free online antiviruses. Many antivirus vendors offer free versions of their programs.
I get an error "OCSP response not yet valid" in Firefox
Wrong setting on your computer system time. Make sure the time zone in the OS settings matches your location and check the time against
Reasons why you can't log into your Mailbox: 1. Wrong login or password. 2. Failure on the Mail.ru server due to technical problems. 3. Your password has been hacked (stolen) and changed to another one. Restart your computer by clicking (clicking the mouse) successively on the links, the button "Start"> "Shut down"> "Restart computer". For windows button"Start" is standardly located at the bottom left of the monitor screen, on the panel. After reboot, turn off Mail.ru Agent. close everything open windows and executable programs (except operating system). Turn on your browser (Explorer, Mozilla, Opera or whatever you use). Close all browser windows except one, from it go to the site http://mail.ru/. Try logging into your mailbox. In the window that opens on the left of the "Mail" panel, enter the name of your mailbox in the "Name" (Login) field. Select the appropriate domain in the drop-down list (@mail.ru, @inbox.ru, @bk.ru, @list.ru). Enter the correct password for this mailbox in the "Password" field. Before entering the password, pay attention to whether the keyboard layout language is selected correctly, and whether "Caps Lock" is enabled. If your password contains uppercase and lower case enter them exactly in uppercase and lowercase respectively. In order to make sure that you are typing the password correctly, type it in the NotePad editor (Notepad) or in WordPad. If the password typed in the editor is correct, copy it and paste it into the "Password" field. When the password is entered without problems, for security it is better to enter it manually from the keyboard. Check the "Alien computer" checkbox. Click the "Login" button. If you managed to log in to your mailbox, try logging out and logging back in. Repeat the procedure three times. If everything is in order, work with the mail. If it was not possible to enter your mailbox, repeat the above login procedure after a while several times. If you can't log in to your mailbox, use the "Password Recovery" system http://win.mail.ru/cgi-bin/userinfo?6296... Answer correctly to Secret Question, correctly specify additional e-mail, mobile phone, current password (enter them in the corresponding fields-lines). Click the "Restore" button. If you answer the security question correctly, see below. Step 2. With the correct indication of the additional e-mail addresses, which you gave during registration, will be generated for you New Password and send it to this address. At correct input numbers mobile phone specified during registration, you will be sent an SMS code to reset your password. After entering the received code from SMS, you will immediately be prompted to set a new password for your mailbox. Or use the system quick recovery password. Go to http://win.mail.ru/cgi-bin/passremind The "I remember my login, but I don't remember my password" window opens. Enter your username in the appropriate field. Select the appropriate domain in the drop-down list (@mail.ru, @inbox.ru, @bk.ru, @list.ru). You press the button. A window opens. Answer the security question by entering it in the appropriate field and click on the button. Appears, enter a new password in the field. Enter the new password again in the field and click on the button. A window opens. To enter your mailbox, enter the new password entered in the appropriate field and press the button, and enter your mailbox. If for some reason you could not recover your password yourself, fill out the contact form at (this is the link you need to click on in the previous window) or go to http://win.mail.ru/cgi-bin/support . Write a letter about your problems according to the instructions. Check the box "Send me a copy of the request", for control. Click the button
I can't log in to my email: wrong login, what should I do?
If the username or password is incorrect, click forgot the password and go through the recovery, there will be Security Question, which must be answered and if everything is correct, then restore everything. I contacted the administration with the support service and gave them my other address, from which I communicated with them later.
Then they asked me if I still had an address and then I talked to him, they asked me what letters I had from whom, I knew approximately, in general, they believed me then and gave the go-ahead.
I have email address is now tied to a phone number and in last time This is how I got my address back.
This happens to me often and recently. I checked the correctness of the login, and the password, apparently, I’m entering something incorrectly somewhere, but to be honest, I don’t want to mess around, and I didn’t, especially important letters it shouldn't have been there. You ask what to do ?, do what I'm going to do so as not to suffer - start a new mailbox. It’s easier for me to do this than to sit and dig, find out, get nervous. And you, most importantly, do not worry, nothing terrible happened. I think you won’t lose close people, acquaintances because of this, because the Internet is just a virtual reality and don't forget about it!
Then you need to do a password recovery, i.e. you need to select the Forgot password link, then a confirmation message will appear. Here you need to remember when you registered in your e-mail that indicated a secret question or your phone number. It is desirable, of course, that your mail be pinned to your cellular telephone, it's easier or you need to remember the answer to the security question. Then you will receive a code with which you will create a new password for yourself and enter your email again.
Is he really correct? Try to exit from another browser, you never know, what an error.
Remember who you sent messages to (if you communicate with them in addition to mail), on which sites you registered using this mailbox, maybe you had a mail agent, if we are talking about mail. And just ask the person to whom you wrote from what address you did it. Or look at third-party sites in the profile, in personal information, it usually indicates which address has been verified. Maybe you just made a mistake.
There is still an option that you or someone else deleted this box. And since it is no longer there, then the login is not correct.
First of all, type your username and password in Word or Notepad. And copy and paste into the login and password field on the site. So you will avoid mistakes when typing.
Check that there is no accidentally enabled caps lock and that it works numeric keypad, make sure the text input language is correct.
If you are unable to log in, then it is best to use the password recovery service. For this there is special button forgot your password?, the site will ask you to enter the answer to a secret question (created during registration) or send an SMS to your phone.
If all this does not help, then you can contact the site administration with a request to restore access. But at the same time, most likely the administration will ask you in great detail, some unique knowledge about the account that you cannot enter will be needed.