Beeline corporate support phone. Beeline help desk

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If the subscriber is not satisfied with the coverage area cellular network, the quality of service provision, or are disturbed by the peculiarities of tariffication of calls, SMS and Internet traffic, he should contact Beeline help desk by calling customer service. To provide assistance to its subscribers, the Beeline operator works immediately several phone numbers, which can be used to clarify information on a particular issue. In addition, help can be obtained through other channels.

0611 or 8-800-700-0611

In this review we will look at everything available methods communications with the Beeline operator support service are telephone numbers and customer support systems via the Internet. Some other ways to obtain reference information will also be covered.

So that you can manage your number directly from your phone, we have prepared for you detailed review, in which you will find information about all useful Beeline commands and numbers.

Beeline support phone number

Almost every subscriber has questions about the Beeline telecom operator sooner or later. In order to solve all these issues, the operator created 24/7 support service. It is quite natural that there is no charge for calling the support service - all calls are made absolutely free. Anyone can contact help desk consultants, not just Beeline subscribers.

Each operator has a free short number to call their support service. Beeline subscribers can call consultants at 0611. Calls to this number are carried out free of charge. To connect with consultants, you need to go through a branching voice menu.

By the way, with the help voice menu you can learn about operator news, as well as receive various background information. If this information is not enough to resolve the issue, subscribers will be able to press the appropriate key and get through to a consultant - it may be necessary to wait a little until one of the consultants is free and can take the call.

In addition to the short number, the Beeline operator has a support phone number that can be dialed in federal format. By typing on your phone number 8-800-700-0611, the subscriber will be able to quickly reach help desk consultants and get an answer to their question.

How to contact Beeline support from phones of other operators? Calling 0611 is useless - this number is available exclusively to Beeline subscribers. If you are a subscriber of another operator, but want to get any information from the Beeline help service, you can call at the above number 8-800-700-0611 and ask the consultants your question. You can call the same number from any landline phone in the country.

As practice has shown, to connect with operators it is best to call from other mobile phones or landline phone to the number 8-800-700-0611. The help desk often turns out to be unavailable for calling from a short number (in any case, it is not possible to access it through the voice menu.

Calling Beeline technical support from phones of other operators is free!

Are you located in national or intranet roaming and want to contact Beeline support? Feel free to dial the number 8-800-700-0611. Calls to this number will be free.

As for those who are V international roaming, then the number +7-495-974-88-88 works for them. Calls to this number for Beeline subscribers in international roaming are made for free. If you are in your region, then you should remember the number 0611 - it is short and easy to remember. If necessary, you can “drive” it into your phone book.

If, when calling the Beeline hotline, you don’t want to wait for a consultant to answer, you can order a call back by pressing the “1” button. Back call, while in home region or in intranet roaming, there is no charge.

Internet technical support for Beeline customers

Some people really don't like talking on mobile phone and prefer to receive help in in electronic format. If you also belong to this category, then you need to go install the “My Beeline” application on your smartphone. There you will find an online chat to contact support.

If hotline Beeline is busy, you can use independent Internet support for Beeline clients using "Personal Account". Here you can get a printout of calls, find out details about your expenses, order bill details, and turn off annoying and money-consuming services.

The subscriber can contact Beeline by calling the support service on issues such as poor quality connection, lack of cellular network signal, incomprehensible debits from personal account and others like that.

In order to be able to quickly help your customers in any situation, Beeline has different channels for communicating with subscribers. You can contact the operator either via the Internet or by calling one of the support phone numbers. There are several other ways to get advice from Beeline specialists, which we will also mention in this article.

What numbers can you call the Beeline help desk?

Every subscriber of the Beeline mobile operator has at one time or another encountered a situation where support service assistance was required. For quick and effective solution problems of their clients, the mobile operator Beeline has a 24-hour support line.

As is customary mobile operators, call to contact center Beeline from its numbers is free. You can contact specialists at short phone 0611 . By dialing this number, the subscriber gets into the voice menu, with which you can get the most various information about services, tariffs and news of the cellular operator.

There are situations when the received automatic mode the information cannot help resolve the issue. Then, following the instructions in the voice menu, the subscriber needs to press certain numbers to contact a specialist. It happens that all specialists are busy at the time of the call - in this case you have to wait for an answer. Usually the auto-informer reports the approximate waiting time.

Those who for some reason often contact Beeline support have probably noticed that the voice menu changes frequently. Therefore, you need to listen to the autoinformer every time so as not to make a mistake in choosing the right menu item.

Businesses require stable and reliable mobile communications at an affordable cost. The Beeline operator takes this need into account, making corporate tariff plans available for connection. Such tariffs offer expanded capabilities and affordable prices for communications for both large companies and small organizations. What Beeline corporate tariffs are there, what are their features, similarities and differences? Let's figure it out!

Beeline tariffs for corporate clients

The Beeline operator has special business tariffs not only for mobile phones and smartphones, but also for devices such as tablet computers and USB modems. To guarantee correct work all tariff functions, it is necessary for each type of device to connect a tariff intended specifically for it.

Below you can see the list of corporate tariffs available for connection from Beeline for cell phones, as well as tariff plans for use on tablet computers, USB modems and routers.

For mobile communications

Until recently, Beeline corporate tariffs had names - “Bronze”, “Silver”, “Gold”, and the most expensive tariff was called “Platinum”. Today, corporate tariff plans are represented by the “ ” line; there are more of them and they are much more profitable than the old ones. Five tariffs are available for subscribers in Moscow and the region: “For business over 300”, “For business over 600”, “For business over 1000”, “For business over 1500” and “For business over 3000”.

Corporate rates from the “Everything for Business” line from mobile operator Beeline differs not only in price, but also in capabilities:

Corporate tariffs from Beeline differ from each other in cost, the size of the guarantee fee, the volume of Internet traffic provided and the size of call, SMS and MMS packages. At the same time, on tariffs for 1000, 1500 and 3000 rubles, you can use the Internet for free if you have a high-speed connection to the network using the 4G standard.

Please note that all conditions are given for Moscow and the Moscow region. In other regions of Russia, the names of tariffs, prices and their characteristics may differ. For example, in St. Petersburg and Leningrad region There are other corporate tariff plans - “For business for 250”, “For business for 450 rubles”, “For business for 900 rubles” and “For business for 1500 rubles”.

For tablets

Owners tablet computers those wishing to connect to corporate tariffs can choose from two available plans– “Fast and Furious 4 GB” and “Fast and Furious 8 GB”, which offer the following features:

The cost of connecting to each tariff is 500 rubles. Incoming and outgoing calls are not available, cost sending SMS and MMS when roaming within the network – 2 rubles.

We can say that all the presented tariffs for tablets are well suited for using the Internet for work purposes. The traffic provided will be quite enough for comfortable browsing of sites, business correspondence and communication in in social networks. The disadvantages include the relatively small amount of traffic, which is not enough for active downloading of large files - videos and audio recordings, films. But this is not necessary for work, right?

The division into tariffs for tablets and for USB modems is conditional - the “Forsazh” tariff plans are universal and can be fully used on both tablets and USB modems.

For USB modems and routers

Mainly for users of USB modems and routers, the Beeline operator has two interesting and profitable plan– “Fast and Furious 16 GB” and “Fast and Furious 32 GB”. They provide access to high-speed Internet on the terms:

The main advantage of these tariff plans is the available amount of traffic - it is enough not only for unlimited web surfing, but also for watching online broadcasts and movies, listening to music and downloading large files. The connection speed is limited only by the capabilities of the network to which the subscriber is connected. The highest performance can be achieved in the 4G coverage area - speeds can reach 75 Mbit/s.

Among the tariff plans for business, each subscriber will be able to find one that suits their needs! Corporate tariffs for mobile phones and smartphones will be beneficial for those subscribers who have to use mobile communications very intensively and need profitable tariff plan allowing you to save money. In turn, the tariffs of the Fast and Furious line open up wide opportunities for high-speed access to mobile internet from those devices from which you do not need to make calls.

Let's be generous and forgiving. It would be unfair not to admit that Beeline was once rightfully one of the leading cellular operators in Russia.

After all, Beeline actually had enough high quality communications, good coverage area and a wide range of additional services.

And all this actually made us, subscribers of this generally good network, happy. This is probably why we connected to Beeline once.

But now... I don’t know about you, but more and more often I want to, if not swear, then pathetically exclaim, “What, again???” Although, to be honest, I still want to swear more often.

And even the happiest Beeline subscribers (are there still such people left?) probably have moments when we urgently need the help of a “live” support specialist. There are, right? I have them.

And then it suddenly turns out that in order for you to be answered not by an answering machine, but by a real Beeline operator, you still have to look for the phone number by which you can contact him.

Beeline once stated that, fortunately, there is a support phone for all Beeline subscribers. And communication with the operator can be established 24/7, 7 days a week. Moreover, several such numbers were offered.

Well, I don’t know... Once upon a time, maybe it was like that. But now... It turns out that even if it is possible to call the numbers that worked yesterday, it is very difficult.

Well, what should we do? Where to go? Let us consider all the options for solving this problem today.

So how to call the Beeline operator? After all, despite the fact that Beeline has several services technical support subscribers with separate telephone numbers, in most cases it is quite difficult to contact the operator. Sometimes you even get the feeling that the Beeline operator’s phone number is some kind of secret. After all, it happens that even when you have correct phone It is not always possible to listen to Beeline or an operator for free.

Our review today is about how to contact the Beeline operator directly. So,

To call the Beeline operator:

1. Call By short number 0611 from your mobile phone if a Beeline SIM card is inserted into it.

The method is suitable for those who are ready to listen to the boring voice of an auto-informer for some time. :)

You'll have to listen carefully automatic instructions, and press all the appropriate buttons. And then after some time you will definitely be connected to an operator, to whom you can ask any question regarding Beeline services.

Unfortunately, today there is no clear sequence, in which you need to press telephone buttons to connect to the Beeline operator.

The reason is simple - Bilan offers completely different variations of the voice menu for different regions of the country. Therefore, just listen carefully to the autoinformer’s prompts and follow his instructions.

Calls to the short number 0611 are absolutely free for all mobile operators.

Yes, here's another thing. It is worth noting that this method is only suitable if you have enough free time. If it is catastrophically small, you can use one of alternative ways. contact specialists of the Beeline cellular operator.

Another plus is that you can call the federal Beeline support service number both from a landline phone and from a mobile phone of any telecom operator.

But you will have to choose which number to call. A call to the Beeline operator can be made to several toll-free federal numbers. Which Beeline operator number to choose in in this case- choose for yourself:

If you have any questions regarding mobile communications or any difficulties with internet connection, You can contact the federal phone number 8 800 700 06 11 .
If you have difficulty connecting or operating WiFi contact by phone number 8 800 700 21 11 .
8 800 123 45 67 – technical support service that will answer any of your questions regarding settings, connection or failures mobile internet operation.
If problems arise with other services provided by Beeline - for example, home internet or television, you need to call another phone number — 8 800 700 80 00 .

A Beeline operator will answer you at any of these numbers. The phone number is free for calls from any phone. More precisely, like this:

Calls to everything federal numbers Beeline support services FREE from any phone. Both from landline and any mobile operators

How to call a Beeline operator while roaming?

If you are outside Russian Federation, you have the opportunity to call a representative of the Beeline cellular operator in international roaming.

To do this, dial the phone number in international format +7 495 974 88 88. Remember that the number should be dialed only in international format, that is, you need to dial +7.

The call is free if you have a Beeline SIM card installed in your mobile phone.

If you are located within Russia, but not in the region of your residence, you can contact a Beeline specialist thanks to national roaming– to do this you will need to call 8 800 700 06 11 . Or by short number 0611

Calls to both phone numbers are free for Beeline subscribers

Alternative ways to get advice from a Beeline representative

Unexpected problems have arisen with cellular communication, and you don’t have access to a mobile phone? Today there are many alternative ways that will help you get a full-fledged consultation with a specialist in the shortest possible time.

In general, there are quite a lot of working ways to contact the Beeline operator. And if you know the current number of the Beeline operator, free call to the operator should not be a problem for you. In theory. Well, how it turns out in practice - share in the comments. Just try without swearing...

By the way, here is another “secret” but guaranteed method. It will certainly help even those who claim that it is impossible to reach the Beeline operator. Believe me, it is POSSIBLE!

Use a little trick! Call on toll free number 8 800 7000611, just not from a Beeline SIM card, but from any other operator! Guarantee that they will answer you - 100%!

Well, we sincerely hope that from now on the Beeline hotline will cease to be something unattainable for you :)

And even if you can’t get through to the Beeline operator, you can get expert advice in other ways. The main thing is more patience. Good luck to you!

P.S. A huge request. If this article helped you, please like it, click on the “like” buttons just below

If you have just recently become a corporate client of Beeline, then the question of service will be natural, because with individuals everything is more or less clear: call 0611 or go to any communication shop. How legal entity We will tell you below how to resolve issues with Beeline communications.

Whenever you have questions regarding communication, your first instinct is to call. The number 0611 is open for individuals. If a corporate client calls him, then, of course, he will not be turned away, he will simply be transferred to the desired department. The disadvantage of this option is that you will have to wait quite a long time on the line. You can avoid this by calling a specially designated number: 8-800-700-06-28 from any phone or its short equivalent 0628 With Beeline cellular. The waiting time on the line here is less than on a regular number and specialists in the field answer corporate communications. If by calling 0611 they will help you connect to services and give you advice on the cost, then you can set up mailing lists, auto attendants and similar services only by calling 0628.

If you are a user wired internet or television, then the number for you 8-800-700-80-61 .

Here you can consult on financial issues, learn about communication problems and get advice on setup.

Sometimes a call isn't enough. These are cases when the operator needs to send an application by mail or a claim.

Email address for corporate clients of the Beeline operator

In this case, use mail [email protected]. At this address you can solve both financial issues, for example, order invoices on emai, order login and password to access your personal account, and send complaints, claims and suggestions.

Do not forget that all documents must be prepared on company letterhead with the seal and signature of the manager. Sample applications can be downloaded from the operator’s official website.

For those who use the services fixed line, separate addresses are allocated:

[email protected]– to solve financial problems;
[email protected]– technical issues;
[email protected]- service.

Beeline corporate customer service offices

Legal entities can resolve their issues in person at any service office. Now there is no division into those that solve problems individuals and working only with legal entities. Personal managers are allocated only to representatives of large businesses, so if you need specialist advice, please contact brand salon connection that is closest to you.

How to get a Beeline account

Let's raise this question separately, since it is one of the most common among new clients. Here are the most common options:

Print from personal account corporate client. True, you first need to gain access. We wrote about this separately;
Get it at any Beeline office;
Order delivery by sending a request on letterhead to email address operator [email protected]. The same applies to detailing, delivery by fax, Russian Post, courier (in Moscow).

Typically, invoices are issued no later than the 6th of each month. By e-mail you will receive it immediately. For convenience, you can activate the SMS account service. From the message you will learn information about the invoice amount and the date of its formation. Connect the option by number 067409231 .

Invoices are delivered by Russian Post and courier with a delay of up to 15 days.