iTunes doesn't see the player. What to do if iTunes does not see iPod
How iOS user, you probably already know why such a thing as Apple Mobile Device USB Driver is essential for your iPhone/iPad/iPod. When you connect your iOS device to your computer, Windows automatically installs this driver into the system so that you can easily connect and transfer files and data in the future.
However, sometimes things can go wrong and you will have problems with it. For example, some users who installed Apple Mobile Device USB Driver into the system, they still cannot connect their iPhone/iPad/iPod to the computer. In this case, iTunes cannot recognize the connected device, and a message appears in the system indicating the need Apple updates Mobile Device USB Driver.
Let's look at the methods by which you can fix problems with these Apple drivers.
Solving problems with Apple Mobile Device USB Driver
Find Apple Mobile Device USB Driver
If iTunes cannot recognize your iPhone/iPad/iPod after you connect it to your computer, then you need to make sure that you have the latest version of this program installed on your system and that your device is turned on. Then you need to find the Apple Mobile Device USB Driver on your computer. How to do it? We will now look at this for all versions of Windows operating systems.
Windows 10
Click on Search bar in the lower left corner of your screen, and then type “Device Manager” and press Enter. Open the “USB Controllers” drop-down item, where the Apple Mobile Device USB Driver will be located.
Windows 8
Right-click Start and select Device Manager. As in the previous paragraph, open the “USB Controllers” list and find the required driver there.
Windows 7
Go to “Start→Control Panel→System and Security→Device Manager.” As in the two previous paragraphs, you will find the driver from Apple in the “USB Controllers” list.
Attention: You will only be able to detect the Apple Mobile Device USB Driver if an Apple device is connected to your computer.
Update Apple Mobile Device USB Driver
Considering that you should already be in Device Manager, do the following:
Restart Apple Mobile Device Service to activate Apple Mobile Device USB Driver
After updating the Apple Mobile Device USB Driver, try connecting your iPhone/iPad/iPod to your computer and see if iTunes can detect it. If the situation remains unresolved and you were still unable to connect Apple equipment to the system, then let's try to restart Apple Mobile Device Service. Restarting this service may fix the driver not working issue.
- Click Windows+R.
- Enter services.msc and press Enter.
- Click on Apple Mobile Device Service twice.
- Click on the startup type drop-down menu and select Automatic.
- Then click on the “Stop” button and then click on the “Run” button.
- Close the window and restart your computer.
Try connecting your Apple device to your computer again and see if iTunes can detect your iPhone/iPad/iPod.
The note: Before you go into Services, make sure you close iTunes and disconnect your Apple device from your computer. Also be sure to update your iTunes to the latest version.
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Readers often contact us with various questions about solving any problems related to mobile devices and software. One of the most popular: “ iTunes doesn't see iPhone, what should I do?".
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You can find a working way out of this situation on the Internet, but you have to fight your way through the mountains various information. In this article we decided to combine everything possible ways solutions and figure out why, after all, " iTunes doesn't see iPhone«.
iTunes is often scary iPhone users, iPad and iPod touch. The program seems confusing, complex and extremely inconvenient. It also throws out various pearls. Either the music is not synchronized correctly, or the applications have disappeared somewhere, or even iTunes cannot detect the iPhone (iPad or iPod Touch).
There is no need to despair (and switch to Android), there will always be solutions to the problem. If iTunes does not see the iPhone, check the functionality:
- Software. Reinstall iTunes by downloading latest version.
- Cables. Try using a different cable.
- Computer. iTunes does not recognize iPhone due to a glitch Apple work Mobile Device. Another computer may help resolve the problem.
- USB ports. Often the problem lies in the USB port. Try using the connector on the back of the system unit.
If all standard methods didn’t help, then it’s time to take on the heavy artillery.
Doesn't see because he doesn't trust
iPhone or iPad are completely self-sufficient, standalone devices, however, they still have to be connected to a computer from time to time to transfer large volumes data, software installation, etc. In this case, sometimes a device synchronization problem arises, which can often be solved using the methods described below.
ON THIS TOPIC:
We will talk about trusted computers, or rather, those installed on them. operating systems. When connecting an iPhone or iPad to a new computer for the first time (or after reinstalling the OS on an old one), the user receives the request “Trust this computer?” and must answer yes to access settings and content on your mobile device.
If you reject the request, then a synchronization problem may arise in the future., and to solve it you will need to use the instructions below.
On Mac
So, to get a second request and “start trusting” your Mac computer, you need to select command line menu " Transition —> Go to folder"(or use the keyboard shortcut " ⌘Cmd + ⇧Shift + G«),
and then go to the address /var/db/lockdown and delete all existing this catalog certificates.
On Windows XP, 7, 8, 10
In the case of Windows OS, you will also need to delete the contents of the Lockdown directory. To do this you will need to enable display hidden folders and files ( Start —> Control Panel —> Folders settings),
and then go to the address C:\ProgramData\Apple\Lockdown(for Windows 7, 8, 10) or C:\Documents and Settings\All Users\Application Data\Apple\Lockdown
If deleting certificates from a Windows PC does not solve the problem, you will have to use a more complex method:
1 . Right-click on the shortcut " Computer", select " Properties" and find " device Manager«;
2 . In chapter " USB controllers» right click call the mouse context menu point " Apple Mobile Device USB Driver" and click " Update drivers...«;
4 . In the window that appears, click “ Review" and go to the directory C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers, where we are interested in a file called " usbaapl“, which is what needs to be installed.
If none of the methods described above helped solve the problem, then probably the cause does not lie in obtaining a trust status for of this computer. Try this:
iTunes doesn't see iPhone or other Apple device in Microsoft Windows XP
1
. Close iTunes after disconnecting your device;
2
. Go to Start -> Execute and enter in the window that appears services.msc or open Services In chapter Administration Control panels;
3
. Find an item Apple Mobile Device and in the next window click on Stop;
4
. After stopping in the same window, click on Launch;
5
. After restart iTunes services will be ready to work with your device.
Although the iPhone and iPad can completely do without a computer, there are situations when one may be needed. Well, since Apple technology It is also not ideal and may have errors, one of which I will try to help you solve.
One of the popular ones is when The computer does not see the iPhone. There can be many reasons for this, but most often the cause of this error is: retained keys from past connections. Usually, every time you connect, the question “Trust this computer” should appear or not, but it happens that it does not appear. This problem can be solved in a few simple steps.
macOS computer doesn't see iPhone or iPad
I'll start with the “native” one for the iPhone and iPad computer Mac based on macOS. Naturally, due to the fact that this is one “family”, users are less likely to have a problem when the computer does not see the iPhone. But such cases still happen.
So, if your iPhone stubbornly refuses to see Mac computer, try cleaning the contents with a special system folder— Lockdown. To do this, follow my steps:
Step 2. Log into the program Finder and simultaneously press the cmd + shift + G buttons
In the window that appears, enter /var/db/lockdown and click the go button.
Step 3. You will find yourself in a folder with certificates of all devices ever connected to your Mac; you need to delete them
Step 4. Press the cmd +a buttons simultaneously and move the selected files to the trash using the button "Move to cart" or simple drag and drop
After that, connect the iPhone to the computer and when asked whether to trust it or not, answer trust. Your Mac will now be able to see your iPhone normally.
Windows 7, 8 or 10 computer does not see iPhone
Step 1. Disconnect all devices from the computer and close iTunes program
Step 2. Press the Ctrl + Esc buttons at the same time
Step 3. Click on the magnifying glass icon or search field and enter %ProgramData% in the field and press Return
Step 4: Double-click the Apple folder
Step 5. On Lockdown folder right-click and select “Delete”
Step 6: Restart your computer and iPhone. If you don't do this, you might get error 0xE80003.
Update drivers for iPhone on Windows 7, 8 or 10
If the above method did not help, for Windows 7, 8 or 10 there is another way to solve the problem when the computer does not see the iPhone, but it is more difficult. You need to install drivers on your iPhone.
Step 1: Go to Control Panel on Windows 7, 8 or 10 and select Device Manager
Step 2. In the list, select the section “Universal Serial Controllers” USB bus"and find the driver Apple Mobile Device USB Driver
Step 3. Right-click on it and select “Update Driver”
Step 4. Now select “Browse this computer for drivers” and “Select a driver from the list of already installed drivers”
Step 5. Select "Have from disk" and specify the folder C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers, in the folder select usbaapl and click "Open"
Step 7. Now you can open iTunes and check whether it sees the device or not, if not, try restarting your computer.
Conclusion
I wish that my advice will help you solve the problem when your computer does not see your iPhone or iPad. I advise you to regularly visit my section, you will learn a lot of new things and help your friends solve problems with their devices.
Why can't my computer see my iPod? Our specialists will help you answer this question. And, of course, it is advisable to seek help from a service center as quickly as possible, since first of all you need to find out why this is happening and completely eliminate the breakdown. In addition, if a broken part is not repaired in time, repairing it may become more difficult over time. And don't worry, we work with all varieties of MP3 iPods, from the simplest to the more advanced, that is, with Nano 6, 7, Classic, Shuffle, Video, as well as iPod Touch 5, 4 (4g, 3g).
So, the PC does not see the iPod for the following reasons:
1.Usage faulty cable. This is the most, so to speak, “popular” reason. This requires its replacement. Using only 100% working cable will ensure continuous operation of your iPod.
2. The iPod is not detected by the computer even in a situation where the connector is faulty. IN in this case, upon inspection, damage or traces of corrosion are revealed. If there are any, it must be replaced.
3. The computer does not see the iPod Touch 5, 4 (4g, 3g) even if the power chip has failed. This can be caused by a power surge, mechanical stress or moisture ingress. In this situation, the power chip of the iPod Touch must be replaced.
4. The reason why the iPod is not detected by the computer may be moisture, shock or power surge. All this leads to malfunction printed circuit board, PCB tracks, etc. In any case, to determine it, it is necessary to carry out a timely diagnosis.
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| Power management chip | 1600 | 1600 | 1600 | 1600 | 1600 | 1200 | 1200 | 1200 | 1800 |
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How much does it cost to repair an iPod in this case?
The table below will help you answer this question. Using it, you can roughly calculate how much it will cost you to fix the problem that causes your computer to not see your iPod.
As an example, let's give the following.
One of the questions asked by our client was why the computer does not see iPod Touch 5, 4, Nano 7, 6, Classic, Shuffle. The problem was a faulty microcircuit. As it turned out later, in the area where this citizen lived, there was a power surge, as a result of which not only the chip of the iPod Touch, which was being recharged at that time, burned out, but also other electrical equipment. In addition, traces of damage were also revealed from an unsuccessful attempt to repair the device on their own, which not only complicated its repair, but also affected the client’s financial condition.
You may ask, can I be sure that after repair the player will work and will not break after a certain time?
And here we will tell you that after carrying out repair and restoration work to eliminate the reason why the computer does not find the iPod, our service center provides a guarantee not only for the individual mechanism that was subject to repair, but also for the entire device as a whole.
So, let's summarize:
1. If your computer does not recognize your iPod, never attempt repairs at home. This will save you both money and such an important factor as time.
2. If you contact the service center in a timely manner, it will be much easier to identify and repair a broken part.
3. Only after spending high-quality diagnostics, you can accurately determine the cause of the breakdown. In addition, we do it for free.
4. When you contact the service center, you will certainly receive a warranty for the entire device.
5. In our service center, repair services are carried out at a professional level. We use only high-quality equipment that allows us to diagnose the device and identify the reason why the PC does not see the iPod with maximum accuracy. And qualified specialists will not only help eliminate the problem that has arisen, but also advise on issues that concern you.