iPhone inscription iPhone is disabled. "iPhone is disconnected, connect to iTunes"


Cord and iTunes icon It may suddenly appear on the iPhone screen during an IOS firmware update. This error means that during the installation process the connection to the Internet was interrupted or there is not enough memory on the phone to install additional components.

If after iPhone updates asks to connect to iTunes, you will not be able to use the phone normally. The device stops responding to attempts to turn on and launch the desktop. Let's take a closer look at how you can easily fix the update problem and restore your phone's functionality.

The reasons for the error include the following:

  • Incorrect installation of new firmware;
  • Sudden disconnection of the cord while updating the phone via iTunes;
  • Error when trying to install jailbreak;
  • Damage or displacement of the Wi-Fi module chip.

Standard recovery methods

If you encounter something like this software malfunction, first try rebooting Recovery Mode. The fact is that the image of the cord and the iTunes icon means that recovery mode is running on the iPhone, however, due to a software error, it cannot be completed. Press the Home and Power buttons simultaneously for 15 seconds. Next will happen restart phone, and the error will disappear.

Rollback to backup. For this method you need to do iPhone connection to desktop iTunes app. Next, open the main program window and in the “Restore” field, roll back the phone to a previously made backup copy. This will take 15-20 minutes.

In most cases, all the recovery methods presented above will be able to resolve the error and the iPhone will automatically reboot. However, there are several other reasons why the iPhone asks to connect iTunes.

Exiting Recovery Loop

The cable and the iTunes sign can mean more than just active mode recovery, but also an “eternal cycle” of attempts to do the same recovery, that is, Recovery Loop. In the second case, it is not so easy to get the phone out of this state, because instead of the operating system, the smartphone re-loads the error screen.


You can exit Recovery Loop using the Tiny Umbrella utility. After installing the application on your PC, you need to connect your iPhone to your computer. The utility automatically recognizes the connected device. Then follow the instructions that appear in the main program window to complete the setup. Another application that eliminates the endless Recovery Loop is RedSn0w. Connect your iPhone to your PC. In the main window of RedSn0w, click on “Extras” - “Recovery fix”.

Damage to the Wi-Fi chip. What to do in this case?

If all the methods described above did not help you solve the problem, you can say that your iPhone is damaged. Wi-Fi module connections. When trying to activate the device, the system cannot find Wi-Fi. Next, the recovery mode and the iTunes connection window are activated.

To fix the problem, you can reroll the existing chip. Remember that poor quality work can lead to damage to more important components of the phone, for example, the central processor.

You cannot replace the chip separately, since immediately after the first attempt to turn on the iPhone, the phone will not be able to identify the authenticity of the part. As a result, you will receive a non-working “brick” that can no longer be restored. The only one effective method repair - replacement motherboard on iPhone.

Any instructions for self-repair You can find your iPhone on our website, or call a specialist for to any place convenient for you.

If you see a string on your device screen on a black background and an iTunes icon at the top of the screen, it means that your iPhone is in this moment one of two modes is running - Recovery Loop or Recovery Mode.

Recovery Mode is a special recovery mode on any iPhone, designed for emergency situations when the smartphone cannot boot and finds errors in the software. If the phone reboots after checking and again shows the cord and the iTunes icon, it means that the device has switched to Recovery Loop, or as it is otherwise called the “Recovery Loop”.

To understand what mode your phone is currently in, you just need to restart your smartphone. If after reboot it works correctly, then this means normal mode file recovery (Recovery Mode). But, if your device still returns to its previous state after a reboot, then the phone is in Recovery Loop mode. You can’t get out of it using any buttons, you can use special programs or take it to service center so that the masters can do it.

How to exit Recovery Loop mode

Designed for this purpose specialized programs. These are TinyUmbrella, RecBoot and Redsn0w. All products can be downloaded for free on the official websites. Let's look at each of them in detail.

TinyUmbrella. Connect your iPhone via USB after installing the program. Launch it. Put your device into mode DFU Mode. As soon as the phone is transferred to this mode, the Fix Recovery tab will become active in the program window. Click it and in the window that appears, confirm the action by clicking the “Yes” button. Within a few minutes, your phone should automatically reboot and return to its previous working state.

redsn0w. Download and install the application from your computer. Connect your iPhone via USB cable and launch the program. Click on the Extras tab. In the window that appears, click on the Recovery Fix tab. Next, switch your smartphone to DFU Mode. Program in automatic mode will detect DFU and fix all errors. Within a few minutes, the phone will be restored to its previous working condition.

RecBoot. If you are unable to restore your iPhone using the programs described above, then use the small RecBoot utility. Download the files from the official website and install on your computer. Connect your phone via USB cable and wait for the program to detect the device. Next, click on the Exit Recovery tab. Wait until the device reboots and returns to its previous state.

If you do not know how to put your smartphone into DFU mode, carefully read the recommendations described below. DFU mode for all iPhone generations turns on in the same way:

You need to connect your iPhone to your computer via a USB cable and hold down the Power and Home buttons at the same time for 10 seconds. Then let go Power button, while continuing to press Home. Hold until the phone sees the computer in DFU mode.

If you are unable to restore the device using the described software, use iTunes. But keep in mind that in this case all data from the iPhone will be deleted. Connect your device to DFU mode to your computer, open iTunes, wait until the device is detected by the system. Click the Restore tab and Confirm the action, then wait until the end of the procedure. Once the process is completed, your iPhone will reboot and work properly. But it will not be possible to remove cracks from the screen; only service center engineers will help. They will also help you and restore your iPhone, exit various recovery modes.

The Apple company, which was founded in America, produces quality products. The company's smartphone called iPhone is extremely popular. It contains a variety of functions that help your life modern man. Thanks to the optimization and features of the operating system, working with such a device is a pleasure. At the same time, iPhone owners have some problems. For example, not everyone understands how to implement certain functions. Some errors and malfunctions in the operation of the gadget can be confusing.

Today we will talk about a very common mistake. Under certain circumstances, users see a message like "iPhone is disconnected. Connect to iTunes." How to unlock your device in in this case? What will need to be done to bring the idea to life? The first step is to find out why this problem occurs.

Reasons for failure

As a rule, the main source of problems with gadgets is the human factor. Particularly forgetful users are at risk of encountering the above message.

The thing is that the iPhone requires the subscriber to work in a special account. It's called AppleID. To authorize, you must enter a login (identifier), as well as a password to access the device. If you use the available data incorrectly, a person will see the message on the screen: “iPhone is disconnected. Connect to iTunes.” How to unlock 4S or any other device model? It is important to understand that all iPhones will behave the same. Therefore, the same tips and recommendations apply to all devices.

Sometimes the error is caused by theft of a smartphone. Ill-wishers try to gain access to the device, but after unsuccessful attempts, a message under investigation appears. In general, a similar error occurs on all Apple devices. It shouldn't cause panic.

Correct password

It should be noted that the user will not immediately see the message "iPhone is disconnected. Connect to iTunes." How to unlock the gadget? You will only have to think about this after the owner has entered the device password incorrectly several times. Any system allows users to make mistakes. Therefore, the owner of an iPhone has a chance to remember the “password”.

It follows that you can sit down and remember the data for authorization in the smartphone system. It is likely that the correct combination was simply forgotten. Remembering the real password is the only unlocking method that does not require additional manipulations. In all other cases, you will have to resort to hardware help.

Today, as already mentioned, the message “iPhone is disconnected. Connect to iTunes” does not immediately appear. How to unlock iOS 9 or any other? You can only think about this when the subscriber has entered the password incorrectly several times. More precisely, the number of attempts is 6-10 (depending on the OS).

Firmware and blocking

It should be noted that the smartphone’s firmware plays an important role in unlocking the iPhone. The thing is that it can be conditionally divided into several types. The first has a certain duration of screen locking before entering the password again. The second one increases the blocking duration by a certain amount of time after each error. The last type of firmware is considered the least attractive. He has limited number attempts to enter the password, after which it displays the message: “iPhone is disabled. Connect to iTunes.” How to unlock a smartphone?

From all of the above, it follows that an important point is the type of firmware of the device. In addition, the need to save data will play an important role. If you don’t want to lose information on your smartphone, it’s better to try to remember your password. Otherwise, you will have to try hard to unlock the device. What to do when the user sees the message “iPhone is disconnected. Connect to iTunes”? How to unlock 4S or any other smartphone? If the data is not important, you can simply reset the settings. All this will be discussed further below.

Resetting attempts

The real owner of the smartphone is unlikely to be able to forget the password issued for using Apple products. If all the proposed attempts were not enough, and the subscriber is still flattering himself with the hope that he will be able to remember the access code to the smartphone, you can try to reset the attempt counter.

This method will not unlock the phone. It will simply allow the owner to manually select a password for the iPhone. Not the easiest, but a very real chance of unlocking the gadget without losing data!

How do you reset attempts when the message “iPhone is disconnected. Connect to iTunes”? How to unlock a mobile device? To do this you will need:

  1. Connect your smartphone to your computer using a special cable.
  2. Enable iTunes. It is advisable that the user has previously worked with an iPhone through the application.
  3. Click on the detected smartphone and select the “Synchronize” function.
  4. During synchronization, close the process. To do this, click on the cross next to the loading bar.

Ready! Number of attempts for insertion iPhone password restored. This option, as already mentioned, helps well when there is a chance that a person will remember the password.

Backup copy

Did you see the message "iPhone is disconnected. Connect to iTunes" on your phone screen? How to unlock without losing data if you still can’t remember the password?

The method proposed below is relevant only when the owner made a backup copy when iTunes help. If he neglected this opportunity, then it will not be possible to restore the information on the phone. You will have to unlock it with a data reset.

Restoring a backup copy is carried out as follows:

  1. Connect the smartphone to the computer. For this idea, it is recommended to use wire.
  2. Launch iTunes. Wait until the device is detected in the application.
  3. Go to the "General" tab. Click on the "Restore iPhone..." button.
  4. Select a copy to restore data.

As a rule, after these actions, the system will again request a password for the device. Therefore, the method is good when the subscriber reset the smartphone settings and then remembered the secret combination.

Password reset

A person encountering the "iPhone is disabled. Connect to iTunes" warning? How to unlock without a computer? If the gadget has not yet turned off, it is recommended to reset the password. But without a PC, you won’t be able to bring your idea to life.

You can reset your password in the following way:

  1. To plug mobile phone to the computer using a wire.
  2. Press the "Home" button and wait a while. After a few seconds, the smartphone will go into Recovery mode Mode.
  3. Launch iTunes. Click on "Ok", then on "Check".
  4. The system will be scanned. Next, you need to click on “Restore and update”. When the OS warns you, click “I Accept”.

This method will reset all smartphone settings to factory settings. Now you can return user information using a backup copy.

It turns out that the warning “iPhone is disabled. Connect to iTunes” is not so scary. How to unlock the phone in this case? This has already been said. If you have questions or problems, it is recommended to take the device to a service center. In fact, every user is able to restore an iPhone after it is locked. But you can save data only if you have a backup copy.

In the life of almost every person, small problems or questions arise, the answer to which is not known to everyone, but only to dedicated people. Situations with various technologies serve as a clear example of this. Not everyone can figure out how to turn it off accidentally activated function on the phone, how to deal with obsessive subscriptions and the like.

Today we will talk about a fairly popular problem that many owners face. Apple devices: "iPad is disabled, connect to iTunes" message. What to do? First, it’s worth understanding the reasons for blocking the device.

"iPad is disconnected, connect to iTunes." What to do?

This error occurs when the iPad or four-digit password is used. When choosing a code to unlock your device, you can enter it only 6 times incorrectly, after which the iPad will be locked for exactly a minute. In case of further incorrect input iPad password blocked after 10 incorrect input attempts.

Such situations happen extremely often, iPad users encounter them, iPad mini, iPhone and some iPod models. Not everyone can keep a lot of passwords, appearances and a bunch of other information in their head. Having simply forgotten the unlock code, the owners begin to frantically select it at random. Or children playing with a tablet, phone or player will press a lot of unnecessary keys. Although it is possible that this will really be a scammer trying to hack an expensive gadget with the aim of completely taking over it.

All this leads to a lock when the display says "iPad is disconnected, connect to iTunes." What to do in this case?

In fact, when faced with such a problem, you should not despair. There is always a way out, the main thing is to be able to find it, isn’t it? There are two fairly simple ways to solve this situation with mini, iPhone and iPod.

1. Selecting a password on the lock screen

The simplest method is selection. The huge advantage of this method is the complete safety of the data located on the device that is locked. That is, if the device has not been backed up. The disadvantage of this method is that from time to time you will need to reset the number of attempts collected through iTunes, which will only work with a device that is familiar to it. That is, if the gadget was previously connected to this computer, otherwise iTunes simply will not see it. Still

2. Reset your password via iTunes

If point No. 1 does not help, and the device cannot connect to iTunes, then you need to force it. In smartphones, tablets and players Apple There is a special mode - DFU, which is intended for flashing the device.

  1. The first thing you should take care of is downloading and installing current version iTunes.
  2. You need to connect your iPad while it is turned off to your computer with iTunes.
  3. Now you need to enter DFU mode by long pressing on HOME button(with the gadget turned off!) and then pressing the power button. It is worth noting that you need to hold the buttons for 10-15 seconds.
  4. Next, the iTunes page will appear on your computer screen, offering you to either update the device or restore it. Often, tablets and smartphones are already installed latest versions operating system, so you need to click the “Restore...” button.
  5. If the “Update” button is lit, and the user knows that there is such an option, it is better to update your gadget, since in this case all data is saved. When restoring, all user information will be deleted.

Important! You should never click the Update button if your device is jailbroken (Cydia store on screen). To flash such phones or tablets, you need to use recovery.

Updating the device via DFU mode

Updating your device via DFU mode allows you to avoid some software errors. This is an effective way to replace old devices with new versions of the operating system. The update steps are almost the same:

  1. Download the current version of iTunes.
  2. Download updated version operating system.
  3. When turned off, connect to iTunes.
  4. Hold down the HOME button, after 5 seconds press and hold the power button. This operation takes 10-15 seconds.
  5. Next, iTunes will find the device and show the corresponding icon.
  6. Hold down the Shift button on your keyboard and select “Restore”.
  7. A window will appear in which you need to select the firmware in .ipsw format
  8. Select the firmware file and click “Open”, after which the firmware installation process will begin.

These are the simple ways to unlock your iOS device. Now, faced with the message “iPad is disabled, connect to iTunes” on the screen, the user knows for sure what to do. A little time and the problem is solved. And in order to prevent such situations from happening again, you need to change some settings on your device.

How to disable the Erase Data feature

1. You need to open the settings on the device (iPad settings).

3. Then scroll to the very bottom and turn the “Erase data” switch to the off position (in this case, the bar will be gray; if it is green, then the function is active).

In order to avoid losing accumulated data in case of emergency, you need to set up a backup of your device to your computer via iTunes or directly to iCloud.

in iCloud

  1. Required to connect to Wi-Fi networks.
  2. Then go to settings, then to the iCloud section - “Backup”.
  3. Switch Reserve copy must be active. If not, you need to move it to the on position.
  4. Click “Create a backup” and wait for the download process. It is important not to turn off the Wi-Fi network when doing this.

This type of backup can be performed automatically, but only if the device is connected to a Wi-Fi network and a power source. If there is enough storage space and the screen is locked, a copy will be created in iCloud. Many people charge their phone overnight. During this time, he manages to create a copy. But you need to watch free space in iCloud.

on iTunes

  1. Connect your device to iTunes.
  2. On home page device in iTunes, you must click “Back Up Now.”
  3. Wait for the download process.

In backup storage of information of this type it is also possible automatic creation copies of the device every time you connect it to your computer. To do this, you need to select the appropriate column on the main page. This is very convenient, which is why many people around the world use the tips listed in their daily lives!

And most importantly, you need to remember that all passwords should be stored in an inaccessible place. Experts advise always setting your Apple ID profile in the “Find My iPhone” function to increase security. This function also allows you to find your device both in the banal situation of losing it at home (when the search function is activated, the device emits a signal indicating its location), and in the event of theft or loss of the gadget (from personal account The site icloud.com allows you to determine the location of the device on the map).

When purchasing, we most often choose reliable devices, but during use we often encounter all sorts of errors. Some are caused software glitches, and others by incorrect use. Usually the screen displays: “iPhone is disabled, connect to iTunes” if the access code has been entered incorrectly several times, which removes the screen lock.

How to Set a Passcode on iPhone

Almost everything mobile devices for safety, equipped with the ability to protect personal information from the wrong hands, including iOS gadgets. In the device settings, in order to be able to set protection, there is a “Password protection” tab. There you can set any protection configuration, for example, set the period of time after which the device is blocked. Interesting feature is the ability for the device to self-destruct all data if the password is entered incorrectly 10 times. However, it is not recommended to use this function for those who store mass in their device. necessary information. This menu item appeared on iPhone 5, in iOS firmware operating system version 7.1, which appeared in March 2014.

What happens when the password is entered incorrectly. "iPhone is disabled, please try again in an hour"

In order to correctly determine the algorithm of actions, it is necessary to see in practice what will happen if you enter the password incorrectly. The data below is for iPhone devices 5 with firmware 7.1.

  • After 6 incorrect entries, the device displays a message that you need to try the entry in a minute.
  • After 9 incorrect code entries, the device will be temporarily blocked for 1 hour. The message will look like this: “iPhone is disabled, please try again in an hour.”

Almost all devices have a limit on attempts; it may vary. The number of attempts depends on the model and type of device. Once the limit is completely exhausted, you will see the following message on the screen: “iPhone is disconnected, connect to iTunes.” Many novice users worry that it will be difficult or impossible to restore the device’s functionality.

How can you reset the password entry counter?

If you haven't made it in advance backups data, then in order to save the information, you need to select a password manually. It is possible to bypass the specified limit by resetting password entry attempts. So the device says "Connect to iTunes" and full formatting and returning to factory settings is not possible due to the fact that a unique or important information. Most often, users do not want to lose data from a tablet on which a message appears: “iPad is disabled, connect to iTunes.” In this case, you need to connect the device to desktop computer and reset the password entry counter.

How to install iTunes

To download the installer software to work with the device via Personal Computer, you need to go to the official website of the Apple manufacturer. There you can download the most latest version Software in which all errors are corrected and the newest services are added. You can install this program on both Mac and Windows, and it is distributed completely free of charge. To start downloading, you must click on the “Download” button. Upon completion, if you do not want to listen to music through iTunes by default, you must remove the checkbox from the corresponding item before completing work with the installer.

Synchronization problems with iTunes

The need to restore access to the device may arise at any time outside the home, far from the computer with which the gadget has already been synchronized. Rolling back the password entry counter, as mentioned above, occurs using iTunes. Typically, this method is used after the message appears: “iPhone is disabled, connect to iTunes.” If on currently If you cannot access your PC, you can try connecting to another one. When connected to iTunes copies, with which the gadget was not previously synchronized, you will see a notification asking you to allow the computer access to information stored in the device’s memory. After you allow access, the program will try to synchronize, but to complete it successfully, you must respond on the smartphone or tablet itself. If there is a message on the screen that the iPhone is disabled, it is impossible to respond from it. Since this is not possible in your case, it is possible to quickly restore access to the device only when the device is detected in the program or by performing a full reset (in this case, the information will be lost).

How to reset the password counter if the device is detected

To begin, as in the first case described, you need to connect the device to your desktop PC and launch iTunes on it. To connect, use the cable that comes included. In some cases, the message “iPhone is disabled, connect to iTunes” may disappear immediately after authorizing the device in the program; in this case, no other manipulations are necessary. If this does not happen, then you need to continue working. To make it more convenient to interact with the program, you need to turn on the left one. After the connection is established, an image of the phone will appear on this panel, as well as basic information about it. Right click mouse click on the picture symbolizing the device, and from context menu select “Synchronize”. You will be notified about the start of the synchronization process top panel, a bar and a message about the start of the process will appear on it. However, there is no need to wait until the end, and synchronization must be canceled by clicking on the cross. Usually after this procedure it is possible to start password selection again. You can do the same with your tablet if a message appears on it: “iPad is disabled, connect to iTunes.”

How many times can the counter be reset?

The procedure can be carried out any number of times. Users have verified that the reset occurs whenever the gadget interacts with iTunes. After the number of attempts has expired, you can reconnect the device to the computer and reset the counter. Because the iPhone asks to connect to iTunes, the manufacturer is telling us a solution to the problem. forgotten password. If you even vaguely remember what the password was, or hope to remember it quickly, then this method is suitable for you. However, if you still cannot remember the password after a long time, you must resort to full reset devices. If you have it, you can restore the information after the reset.

Data backup

There are two ways to create a copy of information from any gadget:

  • Through the application in the iCloud device itself.
  • Using iTunes.

For the first method you will need to register Apple account ID, the information will be stored on a cloud server. It is possible to synchronize a device with it only through authorization in the application. In order to store a copy of the information in iTunes program, you need to synchronize your device with it. This procedure The developers recommend that owners do this periodically so that the information on the computer is up to date. If the iPhone is disabled and needs to be restored, the data will not be permanently lost.

Putting the device into DFU mode

Update Mode - device debugging mode, in it it is possible to restore the device to factory settings. When switching to this mode, it is possible to set operating system devices from scratch. In instructions for restoring the device's functionality, if the iPhone asks to connect to iTunes, this mode is often mentioned.

To enter recovery mode, you must do the following:

  • Connect your device to your PC and launch iTunes.
  • Press the power button and hold it in this position for several seconds.
  • Then, while continuing to hold the power button, press Home and hold them together for a while.
  • After about 10 seconds, release the Power button and continue to hold Home for a while.

If all manipulations are performed correctly, iTunes will display a message stating that a device has been detected in DFU or recovery mode.

How to regain access to your device using recovery







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