iPhone 6 doesn't show up on my computer. IPhone does not find Bluetooth - reasons
Most modern iOS devices can work remotely from a personal computer. However, sometimes circumstances develop in such a way that connecting an iPhone to a computer becomes simply necessary.
Many users, when connecting a device to a computer, very often encounter a problem when the PC does not see the communicator connected via a USB port. Often the problem is hidden in the absence or incompatibility of drivers; the USB cable may also be damaged or simply connected incorrectly. To troubleshoot problems, you must first identify their cause.
There are a large number of such reasons, from the simplest ones, which you can eliminate yourself at home, to the most complex ones, in the presence of which you cannot do without the help of a specialist.
The most common causes of the problem are the following:
Cable fault
This factor is the most common when the communicator is not connected to a computer. Very often, the connecting cable may have various internal damages, which are sometimes not noticeable at first glance. To fix the problem, first of all you need to carefully inspect the connecting cord for possible deformations.
If for some reason this is not possible, you must try connecting the devices with a different cable. If it turns out that the cause is hidden in a cable malfunction, then you can try to eliminate it in the following ways:
- buy a new cord;
- if the damage is external, then you can try to eliminate the deformation with your own hands;
- Contact your nearest computer service center.
USB port problem
With this problem, the connection may be completely absent or unstable. In this case, most likely, there was a mechanical failure or clogging of the ports of the computer or the iPhone itself.
Very often it is not possible to connect devices if the problem is with the USB driver or an outdated operating system. In both the first and second cases, there will be no synchronization of the personal computer, so it will not be able to detect the mobile phone.
In addition, various antiviruses and other programs that ensure the security of your computer and tablet can interfere with the interaction of two devices.
An error appears when launching the Apple Mobile Device program
In this case, you can try to eliminate desynchronization by restarting your iPhone or computer. But if you still can’t launch the program, then most likely the problem is with the Apple Mobile Device service itself. Incorrect operation of this service can be resolved by reinstalling it. But it is worth considering that in this case you will have to reinstall all iTunes software components.
iTunes doesn't recognize iPhone
This problem is quite common among users. Sometimes iTunes displays errors, and there are times when it does not want to work on the computer at all. The reasons for such problems can be very different: from a damaged cable to a faulty USB connector. In addition, the reasons may be hidden in the following:
- Apple service failure;
- outdated drivers;
- antivirus ban;
- influence of malicious software.
All these reasons have a direct impact on the synchronized work between a personal computer and an iPhone. Therefore, if one of the reasons occurs, the PC will not be able to recognize the communicator.
iPhone not working properly
If the mobile device malfunctions, the computer will not be able to see the connected device. In this case, the communicator may not respond to touches on the display and clicks, and may simply turn off. To eliminate this error, you need to force restart your mobile phone.
This is done by pressing and then holding the “Home” button (for 6 iPhones), the bottom volume button (for 7 and 8 iPhones) until the brand logo appears on the screen (apple). It usually takes no more than ten seconds to turn on the phone.
If this method does not help, then you need to connect the charger to the gadget for a period of at least one hour. According to the technical specifications, a properly working device should start charging after a couple of minutes.
If this does not help, then it is recommended to check the serviceability of the slot, adapter and cable. These elements must be unclogged, without any visible deformations. If the entire charging system is working properly, but the computer still does not recognize the mobile phone, then you need to contact a service center.
Many users who connect a gadget to a computer encounter a problem when the connected device generates an error. The main cause of this error is the “Lockdown” folder, which is located in the iPhone software files. Eliminating this error is not difficult, even for an ordinary user. To do this, users of the Windows operating system need:
- go to explorer;
- find the “Application Data” section;
- open the “Apple” folder;
- find the “Lockdown” folder and move it to the trash;
- restart iTunes.
After completing all of the above steps, iTunes should resume working, which will help the personal computer recognize the connected gadget.
Correct connection of the gadget
Each Apple gadget comes with a docking cable that provides a wired connection between your computer and iPhone. This connection is made using a USB port built into a laptop or computer.
Connecting a mobile device resembles the principle of connecting a regular flash drive, the purpose of which is to exchange various files (photos, videos, etc.).
In addition, you need to install the iTunes application on your computer; it is best to use the latest version, which can be downloaded through a specialized website. The only drawback of this connection is that the gadget can only be connected to one desktop computer or laptop.
To connect you need:
- Connect the USB cable to the device and computer.
- Install the iTunes program if this program has not been installed.
- Launch iTunes.
- Set up synchronization.
Correctly connecting devices and installing the necessary programs will allow you to connect your mobile phone to a laptop or computer without any problems.
It happens that correctly installed iTunes does not recognize the communicator. This means that the gadget cannot connect to this program; in this case, you can use the following recommendations from experts:
- Make sure that the connecting cord, USB and telephone jack are intact.
- On the display of the connected accessory in the pop-up window, click on the “OK” button, thus allowing a new connection.
- Install missing drivers.
- Reinstall or upgrade the operating system of your computer or phone.
- Restart iTunes or set it to update automatically.
- Restart your Apple Mobile Device.
- Restart your PC or communicator.
If none of the tips lead to a positive result, you must contact the service center.
Reinstalling Apple Mobile Device
Many users, after installing Apple Mobile Device, cannot launch it. This problem can be solved by re-downloading the program, which involves doing the following:
- turn off the gadget and the iTunes program;
- write “services.msc” in the command line (only for the Windows operating system);
- in the window that opens, find the desired service and open its properties;
- fix the startup type (set it to automatic instead of manual);
- after a few seconds you need to click on the “start” button;
- Then restart the computer and reconnect the iPhone via cable. Don't forget to turn on iTunes.
If the problem cannot be resolved, you need to try reinstalling the program again.
However, it is worth considering that reinstalling this component involves synchronous removal and subsequent reinstallation of the entire iTunes application complex. After the removal is completed, you need to download and install a new file, following the instructions.
The PC does not see the gadget as a removable disk
The reasons that a personal computer or laptop does not recognize the accessory as a flash drive may be the following problems:
- Cable damage.
- iTunes is not working properly.
- Problems with the phone itself.
In this case, correcting the situation is not so difficult. The main thing is to correctly determine the cause of the error. If this concerns the cable, then it just needs to be replaced. If the connector is broken, it is recommended to use another one. As for software errors, you can try reinstalling or restarting the programs.
If you still can’t fix the problem yourself, then you need to diagnose the gadget at a service center.
What to do if your iPhone doesn’t see the charger? Owners of Apple-branded equipment sometimes encounter a problem when the iPhone does not see charging or charges intermittently. If the problem was caused by improper operation, then it can be solved at home, otherwise you will have to seek the help of specialists. However, manufacturing defects in devices from this company are rare.
What to do if the iPhone does not charge depends on the type of malfunction. Among the most common reasons is a breakdown of the adapter or battery. To exclude them, you need to replace the battery or connect the device to another charger. If this does not help, you should pay attention to the condition of the smartphone.
So why doesn't my iPhone respond to charging? In most cases, the problem is with the connector. The item may be damaged as a result of:
- contamination of contacts;
- mechanical impact (impact, cable rupture, etc.).
Do not rule out a faulty cable or software glitches due to which the signal does not reach the power controller. In this case, charging the iPhone may even be dangerous for the adapter, since it is not designed to transfer current “in vain”. Despite the reliability of Apple technology, it is easy to damage, so any unsuccessful action can lead to failure.
What to do if your iPhone doesn’t see the charger?
The entire range of iPhones (5, 6, 7, 8, X, SE) of recent years have the same charging problems. In most cases, they can be solved using standard methods: cleaning the connector, reinstalling iOS, or replacing the battery. In addition, the malfunction may be caused by a broken cable or adapter.
The lower blocks will contain the most common solutions for fixing charging problems. To avoid many difficulties that arise during the operation of a smartphone, you need to use original chargers, connect the adapter to a stable power supply and handle the cable carefully.
Connector dirty
The iPhone sometimes does not see charging due to contamination of the port contacts with lint, dust, etc. due to improper storage conditions. Cleaning should be done using a wooden toothpick in a circular motion around the perimeter of the hole. The main thing is not to lower the toothpick too deep so as not to damage the iPhone charging connector.
In addition, it happens that USB on the computer does not work. The sockets supply a voltage of 5 V (0.5 A), which is not enough to charge the iPhone normally, since the gadget requires 2 A. Therefore, only original adapters should be used for the device.
iPhone doesn't charge well due to firmware glitch
Often the device does not see the original charger due to incorrect operation of the OS. Without the appropriate command from the operating system, the current supplied to the connector will not flow to the battery, so it will seem that the gadget does not recognize the adapter at all. There are several ways to fix the charging situation:
- hard restart (press the Home and Power buttons at the same time for 15 seconds), on iPhone 7 the volume and Power button, on iPhone 8 and X, quickly press the up button and release, then down and hold Power;
- calibrating the battery using third-party software or completely discharging it.
If none of this helps and the iPhone is not charging, all that remains is to do it. You can download the official version of iOS from Internet resources relevant to computer topics. However, if the iPhone does not see charging after reinstalling the OS, you should look for another cause of the problem.
Read also:
Replacing a faulty battery
Apple devices are not designed for self-repair and replacement of elements, so their design is more complex than that of other smartphones. But when the iPhone starts charging incorrectly due to a faulty battery, you have to resort to emergency measures. To disassemble a smartphone at home, you will need:
- screwdrivers: small pentagonal, flat, Phillips, spatula (depending on the device model);
- sucker;
- tweezers.
The following signs indicate that the battery needs to be replaced:
- the battery does not hold a charge;
- The iPhone only works from the network;
- physical deformation of the battery has occurred;
- The smartphone does not see charging, etc.
An approximate procedure will be given here, since for the latest models of the device the instructions are slightly different:
- Unscrew the screws on the end of the housing. Move the cover away from you, pry it up and remove it.
- Place the iPhone face down on a soft cloth and unscrew the screw holding the cable connector using a Phillips screwdriver.
- Warm up the area where the battery is located with a hairdryer or other available means to 40-50 °C. This is necessary to soften the glue holding the battery in place.
- Pull the “tab” under the battery, then pry it up with a flat-head screwdriver and remove the faulty battery completely.
- Replace the element and assemble the iPhone according to the given algorithm.
In most cases, this solution to the problem is almost universal, since often the iPhone does not see charging due to a faulty battery. However, the steps described above are only suitable for iPhones up to the 4th generation. For others, the instructions become more complicated, since you need to remove the screen to gain access to the “stuffing” of the gadget.
It is not recommended to disassemble the iPhone 5(s) yourself if you have problems with charging, as it has additional difficulties with the Home button. It is attached by a cable to the motherboard, so careless actions when replacing the battery can damage the gadget even more.
In the case of an iPhone 6 (and higher) that does not see charging, you can handle it on your own:
- Unscrew the screws on the end of the device and lift the screen 90°. Remove the holder (fastened with 5 Phillips screws) and bend the tabs of the cable.
- Unscrew the battery cable holder (2 screws).
- Remove the cable and then the battery by pulling the adhesive stickers and prying off the battery with a screwdriver.
- Insert another battery and assemble the device.
If the computer does not see the iPhone 6 and you cannot continue normal operation, our Gsmmoscow service will provide assistance. We will hire specialists who can quickly restore the condition of your smartphone.
Possible malfunctions and ways to eliminate them
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1. As a spare part for an iPhone from a copy; |
Price installation details in our service center: |
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| Name of spare parts | X price |
8/8Plus price |
7/7Plus price |
6s price |
6s Plus price |
6 price |
6Plus price |
5S/SE/5C/5 price |
Price installations in rub. |
Repair time | ||
| Glass | 8900 Promotion! Promotion until Sunday |
2400 Promotion! Promotion until Sunday |
1800/1900 Promotion! Promotion until Sunday |
1300Display with glass (Original) Quality 100% | 25500 Promotion! Promotion until Sunday |
9400 Promotion! Promotion until Sunday |
6000/9300 Promotion! Promotion until Sunday |
4800|||||
| Display with glass (Copy) Quality 80% | 14400 5300/6300 1900/2100 3300 3300 1500 2300 1100 490||||||||||||
| Battery Original | 1480 | 1480 | 1100 | 1100 | 1100 | 950 | 950 | 950 | 499 | 20 minutes | ||
| Battery Copy Promotion! | 700 | 700 | 700 | 700 | 700 | 700 | 700 | 700 | 499 | 20 minutes | Rear camera | 4500 | 3900/3450 | 2600/2900 | 850 | 900 | 750 | 700 | 500 | 499 | from 2 hours |
| Power connector with cable Promotion! | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 499 | 30 minutes | Power button with cable | 420 | 420 | 450/420 | 450 | 420 | 450 | 420 | 420 | 499 | 30 minutes |
| Home button (body part) | 450 | 450 | 450 | 420 | 450 | 420 | 450 | 450 | 499 | 10 minutes | Home button (inner part: cable with components) | 490 | 450/490 | 490 | 450 | 490 | 450 | 450 | 490 | 499 | 20 minutes |
| Speaker | 290 | 490/290 | 290 | 490 | 290 | 490 | 290 | 290 | 499 | 20 minutes | ||
| Microphone | 290 | 290 | 290 | 290 | 290 | 290 | 290 | 290 | 499 | 30 minutes | ||
| Back cover | 3900 | 3690 | 3690 | 2950 | 3100 | 2500 | 2700 | 1900 | 250 Promotion! | from 30 minutes | ||
| GSM antenna | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 499 | 30 minutes | ||
| WiFi antenna | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 450 | 499 | 30 minutes | ||
| WiFi module | 1500 | 450/1500 | 1500 | 450 | 1500 | 450 | 1500 | 900 | 499 | from 1 hour | ||
| Sound controller | 800 | 800 | 800 | 800 | 800 | 800 | 800 | 800 | 499 | from 2 hours | Power controller | 1200 | 1200 | 1200 | 1200 | 1200 | 1200 | 1200 | 1200 | 499 | from 2 hours |
Broken system connector on iPhone 6
If the computer does not see the iPhone 6, most often the problem is in the connector and you just need to replace it. We do it quickly, supply original spare parts, and issue a guarantee.
Connector with cable 450 rub. + installation 499 rub. - 20 minutes
USB controller is faulty
The USB controller fails due to shock, moisture, or power surges. It also breaks down due to external factors and internal malfunctions.
USB controller 1400 rub. + installation 499 rub. - from 1 hour
The cable connector has come off the board
Most often, the cable comes off the board due to impacts or external influences. As a result, iPhone 6 does not work correctly or does not function at all. It needs to be restored.
Overhaul of the device - 900 rubles. - from 20 minutes
Also responsible for the work:
Processor, power microcircuit, network processor and bindings of these microcircuits. They are connected to the entire apparatus. Their failure causes extensive damage.
Moisture or strong impact
Any malfunction may occur, since moisture and mechanical damage affect the entire device.
Diagnostics required - 0 rub. - from 20 minutes. After that we will inform you about the cost.
Video instructions for troubleshooting
When the computer does not see the iPhone 6, watch the video instructions, which tell you the cause of the problem and how to fix it.
You can watch the rest of the videos in the section quality control
We have provided video instructions and a full description of the malfunction that has arisen, as well as how diagnostics and repairs are carried out if the PC does not see the iPhone 6. An important point in practice is repairing a mobile phone. There are 2 ways to restore the gadget:
1. Make repairs in our center - specialists will eliminate this breakdown professionally and efficiently.
2. Self-repair of the device - you can evaluate your capabilities by viewing the description of the malfunction and video instructions. You can buy spare parts and tools from us at affordable prices.
Description of the malfunction and solutions:
If your computer does not see iPhone 6 after it fell or fell into water, then we will definitely help you. The reason may be:
1. The cable does not work. In this case, it will have to be replaced.
2. The connector does not work, it will have to be changed.
3. Of course, the reason may also lie in the hardware.
If you need really high-quality repairs, go to our service center. Here we carry out repairs using original spare parts, upon completion of which we issue a 1-year warranty. Come to the Apple service center. You can completely rely on us.
How to troubleshoot: PC does not see iPhone 6
If the PC does not detect the iPhone 6, the first thing we recommend is to check whether the cord is damaged. Perhaps it just doesn't work, which happens very often. To do this, it will be enough to try using another one. If you cannot solve this problem yourself, then rely on our specialists. Our couriers will be able to deliver the equipment free of charge. Look for the exact address in contacts.
Once your iPhone 6 is with us, you will be provided with the following services:
1. First of all, let's carry out diagnostics. The results will become known within 20-30 minutes. This way, we can accurately say why the computer does not see your phone.
2. As soon as we determine the breakdown, we will tell you how long it will take to restore the work, and also what the exact cost of repairs will be. If it turns out that the reason why the computer does not see the iPhone 6 is in the connector, then we will change it in 40 minutes. The duration depends on the damaged components. In some cases, it may take much longer.
3. Immediately after we are able to fix the breakdown, customers receive a 1-year warranty.
4. There is a price list on our website - check out all the prices. You can purchase any original spare parts inexpensively from us. 
We will do the repair, after which your iPhone 6 will work perfectly.
Do you need to fix a problem urgently?
If the PC does not see the iPhone 6, and the breakdown occurred quite suddenly, then you can count on the help of the specialists who work in our service center. We are ready to carry out urgent repairs at the request of clients. In cases where the damage is not serious, we can replace the damaged part in just 20-30 minutes.
In addition, we will not charge money for urgency. Very soon we will restore operation and the computer will see the iPhone 6.
If your iPhone 6 is out of order, then we do not recommend doing repairs yourself, because this way you can damage the equipment. Always trust only professionals who know their job. Once we restore operation, you can safely continue using it. Moreover, we issue a 1-year warranty at the Zhsmoskov service, because we always use only original spare parts.
You can also use the following services of our service.
Readers often contact us with various questions about solving any problems related to mobile devices and software. One of the most popular: “ iTunes doesn't see iPhone, what should I do?".
In contact with
You can find a working way out of this situation on the Internet, but you have to make your way through mountains of various information. In this article, we decided to combine all possible solutions and figure out why, after all, “ iTunes doesn't see iPhone«.
iTunes often scares iPhone, iPad and iPod Touch users. The program seems confusing, complex and extremely inconvenient. It also throws out various pearls. Either the music is not synchronized correctly, or the applications have disappeared somewhere, or even iTunes cannot detect the iPhone (iPad or iPod Touch).
There is no need to despair (and switch to Android), there will always be solutions to the problem. If iTunes does not see the iPhone, check the functionality:
- Software. Reinstall iTunes by downloading the latest version.
- Cables. Try using a different cable.
- Computer. iTunes does not see iPhone due to a malfunction of the Apple Mobile Device. Another computer may help resolve the problem.
- USB ports. Often the problem lies in the USB port. Try using the connector on the back of the system unit.
If all standard methods do not help, then it’s time to take on the heavy artillery.
Doesn't see because he doesn't trust
iPhone or iPad are completely self-sufficient, stand-alone devices, but they still have to be connected to a computer from time to time to transfer large amounts of data, install software, etc. In this case, sometimes a device synchronization problem arises, which can often be solved using the methods described below.
ON THIS TOPIC:
We will talk about trusted computers, or more precisely, the operating systems installed on them. When connecting an iPhone or iPad to a new computer for the first time (or after reinstalling the OS on an old one), the user receives the request “Trust this computer?” and must answer yes to access settings and content on your mobile device.
If you reject the request, then a synchronization problem may arise in the future., and to solve it you will need to use the instructions below.
On Mac
So, to get a second request and “start trusting” your Mac computer, you need to select “ Transition —> Go to folder"(or use the keyboard shortcut " ⌘Cmd + ⇧Shift + G«),
and then go to the address /var/db/lockdown and delete all certificates in this directory.
On Windows XP, 7, 8, 10
In the case of Windows OS, you will also need to delete the contents of the Lockdown directory. To do this, you will need to enable the display of hidden folders and files ( Start —> Control Panel —> Folders settings),
and then go to the address C:\ProgramData\Apple\Lockdown(for Windows 7, 8, 10) or C:\Documents and Settings\All Users\Application Data\Apple\Lockdown
If deleting certificates from a Windows PC does not solve the problem, you will have to use a more complex method:
1 . Right-click on the shortcut " Computer", select " Properties" and find " device Manager«;
2 . In chapter " USB controllers"Right-click to call up the context menu of the item " Apple Mobile Device USB Driver" and click " Update drivers...«;
4 . In the window that appears, click “ Review" and go to the directory C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers, where we are interested in a file called " usbaapl“, which is what needs to be installed.
If none of the methods described above helped solve the problem, then it is likely that the cause does not lie in obtaining a trusted status for this computer. Try this:
iTunes doesn't see iPhone or other Apple device in Microsoft Windows XP
1
. Close iTunes after disconnecting your device;
2
. Go to Start -> Execute and enter in the window that appears services.msc or open Services In chapter Administration Control panels;
3
. Find an item Apple Mobile Device and in the next window click on Stop;
4
. After stopping in the same window, click on Launch;
5
. After restarting the service, iTunes will be ready to work with your device.
Sometimes owners of Apple mobile phones wonder why the computer does not see the iPhone via USB. This method of connecting gadgets is used quite often. For example, to restore an iPhone. And if the computer stops seeing the phone, a number of problems arise. Why is this happening? And how to deal with such situations? We will talk about all this below. Often there is no real reason to panic. Therefore, even a schoolchild can cope with the task.
Main reasons
Why can't my computer see my iPhone via USB? Answering this question is more difficult than it seems. After all, both the telephone and the computer are complex equipment. Even a small operating system failure can lead to the situation under study.
Most often, users encounter the following sources of the problem:
- mechanical damage to the USB cable;
- failure of USB ports and connection sockets on the iPhone;
- viruses;
- outdated software;
- absence or installation of old versions of drivers;
- old OS (on a computer or phone);
- conflict of programs on the computer;
- antivirus restrictions;
- hardware damage and failures in the smartphone.
In fact, fixing most of the problems listed is easier than it seems. And then we will figure out how to make Apple phones work when connected to a computer.
About correct joining
Why did the computer stop seeing the iPhone via USB? It is quite possible that the user simply connected the devices to each other incorrectly. Such situations do occur in practice.
So, to properly connect your iPhone to your PC, you will need:
- Install and launch iTunes.
- Insert one end of the USB cable into the iPhone, the other into the USB socket on the computer.
- Wait a while.
A few seconds after this connection, the iPhone will synchronize with the computer. iTunes will see the corresponding equipment, after which you can work with it further.
Disabled equipment
Why can't my computer see my iPhone via USB? The fact is that synchronizing devices is only possible if the PC and smartphone are turned on.
Accordingly, sometimes users try to connect a discharged or turned off iPhone to a computer, and this fails.
How to fix the situation? For example:
- Charge your iPhone and try syncing again.
- Just turn on the phone. The technique works if there is at least some battery charge on the smartphone.
But, as practice shows, the proposed problem does not occur very often. And even a schoolboy can fix it. What if the computer does not see the iPhone via USB, provided that all equipment is turned on?
Cable integrity
The connection wire may be damaged. Then the only correct solution is to replace the cable. You can buy it at any specialized store (with accessories for Apple or computer equipment).
To check the functionality of the USB cable, you will need to carefully examine it. Perhaps some damage will be noticeable on the surface. It is advisable to connect the cable to another phone and computer.
Sometimes the cause of synchronization failures is that the connection cable is too long. For example, bought independently in a store. By replacing the wire with a shorter one, the problem can be eliminated.
Nests
The computer does not see the iPhone 6 via USB? If everything is in order with the cable, it’s time to check the device connection sockets. Their damage is rarely visible to the eye.
Required:
- Connect another device to the computer (to the “problem” socket). For example, a flash drive.
- Connect your smartphone through the appropriate socket to another device.
In the first case, the gadget was never detected by the operating system? This means the USB connector is damaged. Just connect the cable to another port and the problem will disappear.
In the second case, you will have to take the iPhone to a service center. Only after repairing the connection connector on the phone will it be possible to synchronize it with the PC.
Antivirus and firewall
Has your computer stopped seeing your iPhone via USB? Sometimes users note that a similar problem occurs when the firewall and antivirus are active. These applications can block programs and other devices from accessing the operating system.
It is enough to disable them to correct the situation. This is done like this:
- Right-click on the antivirus icon in the tray and select the “Exit” option. The corresponding button under the “Disable” view can be found in the program settings.
- Go to "Start" - "Control Panel" - "System and Security" - "Administration" - "Services". Go to "Firewall" and check the box next to "Disable".
Ready! You can now try to connect again. It is advisable to restart the computer after the manipulations have been performed.
Viral infection
The computer does not see the iPhone 5S via USB? If this is not the first time such a problem has arisen, you will have to check the OS for viruses. Malware can completely destroy computer software. Often, lack of synchronization with peripheral devices on a PC indicates the presence of viruses.
All the user needs to do is scan the operating system using any antivirus. Detected dangerous objects are treated using a special button. Anything that cannot be deleted is either quarantined or completely deleted.
It is advisable to run the SpyHunter program after scanning. It helps to find and remove computer spies. Because of them, problems sometimes arise with synchronizing devices on a PC. The application works like an antivirus.
Old programs
Why can't my computer see my iPhone via USB? If the user has not updated the operating system for a long time (including on the phone), and also if he is using old software, the problem will be obvious. Over time, outdated versions of applications simply cease to be supported.
To resolve the problem you must:
- Update Windows. To do this, the operating system has an "Update Wizard".
- Update iOS. You will need to go to “Settings” - “Software Update”, having previously connected to Wi-Fi, and then click on the “Update” button.
- Uninstall the old version of iTunes and download the latest build of the application to your computer. After initializing it, the problem with synchronizing the phone will be resolved.
Everything is simple and clear. There is no cost to updating the software. All listed programs and applications are distributed free of charge.
Drivers
It’s still not clear why the computer doesn’t see the iPhone via USB? Didn't all of the above scenarios work?
It is worth paying attention to the drivers installed on your computer. Their absence or an outdated version may lead to synchronization problems.
The driver update algorithm is presented as follows:
- Open the website of the manufacturer of a particular device.
- Select the device model.
- Specify the operating system you are using.
- Download the installation file.
- Launch the installation wizard and follow the on-screen instructions to complete the process.
You can do it differently. To update the driver you need:
- Open "Device Manager".
- Select the required equipment and right-click on it.
- Go to the "Properties" section.
- Open "Drivers".
- Click on "Update".
A few minutes of waiting - and the job is done. Everything is not as difficult as it seems.
Apple Mobile Device
Wondering why the computer does not see the iPhone 4 via USB, users sometimes notice that a failure occurs when loading the Apple Mobile Device service. As a rule, this is just a glitch. This can be fixed by restarting the associated software.
If the Apple Mobile Device startup error persists, you will have to completely reinstall the service. It is advisable to do this with an iTunes update.
Force reboot
We found out why the computer does not see the iPhone via USB. Did the listed solutions to the problem not help? Something else is worth trying. The thing is that in some cases the problem under study occurs due to iOS system failures. A forced reboot of the Apple device helps eliminate them.
This is done like this:
- Press the bottom volume button or the Home button (iPhone 6 and above).
- Hold down the "Power" button.
- Keep the controls pressed for approximately 10 seconds.
That's all. After your phone restarts, you can try to connect it to your PC again. In case of failure, you will have to contact service centers. They will quickly help you correct the situation.