iPhone 5s Wi-Fi disappears. Why does iPhone lose wireless network in standby mode? Disabling the Wi-Fi Networks system service
From time to time, situations arise when Wi-Fi on the iPhone does not work for users of Apple smartphones. More often than not, connecting your phone successfully to the network can be achieved using simple troubleshooting steps, although in rare cases more complex methods are needed. Before taking your phone to a service center, it is better to try to figure out why Wi-Fi is not working and find ways to fix the problem yourself.
Rebooting iPhone and router
First of all, obvious sources of breakdown are excluded. Often, a simple reboot of the device helps to cope with the problem. The fact is that the Apple smartphone has many system services running in the background that waste a lot of resources. After rebooting the iPhone, the services restart and work correctly.
To restart the device, you need to simultaneously press the button "Home" and a button "Nutrition" and hold until the screen goes dark and the Apple logo signals that the smartphone has begun rebooting.
If all these actions did not lead to the expected result, you need to check whether the Internet connection is stable. If there is no way to find out this using another device, you need to turn off the router, wait 10 seconds, and then turn it on again. The router will restart and the iPhone will connect to Wi-Fi if that was the problem initially.
Resetting network settings
Your smartphone's network settings contain data that includes connection information and preferences for cellular and Internet networks. If one of these settings is damaged, it will prevent the iPhone from connecting to Wi-Fi.
The solution to the problem is to reset the network settings. To do this you need to go to "Settings" , choose "Basic" , then "Reset" And "Reset network settings" . Confirm in the dialog box if required. These manipulations delete saved connection data, so it is better to be prepared to find the desired network again and enter the password if it requires it.
iOS update
Apple smartphones and software are updated regularly. The practical benefit of this is to guarantee stable operation of the device. With each new firmware version, the shortcomings of the previous one are eliminated. However, sometimes this leads to compatibility issues.
Apple regularly releases iOS updates that are designed to fix issues like this. Therefore, it is necessary to check if a new firmware version is available for the company's device.
You can do this by going to “Settings” => “General” => “Software Update” . If the screen indicates that an update is available, click " Download and install" . It is important not to forget to first connect your smartphone to the charger.
Backup, factory reset and data recovery
If, after the steps described above, you still cannot connect to Wi-Fi, you will need to proceed to more radical actions: restoring the iPhone to factory settings. This will delete all information from your Apple smartphone and return it to its original state. Therefore, before resetting all settings, create a backup copy. There are 2 ways to do this.
Using iTunes
If you have access to a PC, you can create and save a backup copy of your data to your computer's hard drive. To do this, you need to connect your iPhone via USB and open iTunes. Assuming you are using the latest version of the software, a small iPhone icon will appear in the menu bar. After clicking on it, the option “Manual Backup and Restore” will appear on the right.
The “Create a copy now” button allows you to start the process of copying data to your hard drive.
If the “Automatic creation of copies” option is set, this process will begin immediately after connecting the iPhone to the computer. You can see the date and time the last one was created in the “Last copy” item.
If you click the checkbox next to Encrypt iPhone Backup, the system will ask you to set a password. After this, it will be impossible to restore the iPhone without it. This will protect personal data from unauthorized access. Encryption also allows you to save your Health and Activity data.
Using iCloud
If you do not have access to a personal computer, there is another way to create a backup copy of your data: using iCloud cloud storage. However, to use this method, you will need to be connected to a Wi-Fi network.
First you need to go to “Settings”, click on [Name] and select iCloud. Then scroll down the list until the "iCloud Copy" button appears. Enable the switch if it is disabled by default. Click “Create a backup copy” and do not disconnect from the Internet until the process is completed.
Reset
After creating a backup copy of the data, you can proceed to deleting the information and returning the iPhone to factory settings.
To do this you should go to "Settings" and press “General” => “Reset” => “Erase contents and settings” . Confirm your actions.
Once completed, the iPhone will return to the state it was in at the time of purchase. You can then configure it manually or restore it from a backup. The second option is faster and easier, but at the same time there is a possibility of returning an error that caused problems connecting to Wi-Fi on this device.
Hardware failure
If you still can't connect to Wi-Fi after checking the Internet and following the steps above, there may be a hardware problem. Hardware failure will be diagnosed and repaired only by official Apple representatives. You need to contact a service center to check your iPhone. If this is not possible, and you need to find out the cause of the breakdown in the near future, you can write to Apple online support on the company’s official website.
With every new major update to iOS or even macOS, some users experience quite serious problems. iOS 10 is no exception in this sense. Many users began to complain about problems with the Wi-Fi network. There are several ways to solve the problem.
Reboot the router
Sounds simple enough, but sometimes the problem is not the mobile device or iOS. First, you should make sure that the router itself is working properly.
Hard reboot an iOS device
If rebooting the router doesn't help, the next logical solution is to hard reset the iPhone or iPad itself. To do this, you need to hold the Power and Home buttons (or the volume button on the iPhone 7) for 10-15 seconds until the Apple logo appears on the screen.
Reconnecting to a Wi-Fi network
An unstable Wi-Fi connection does not always mean a hardware or software failure; sometimes it may simply be a failure of a particular connection to a particular network. To fix it, go to Wi-Fi settings and click on the “i” icon next to the desired Wi-Fi network, then select “Forget this network.” Now try connecting to the network again.
Resetting network settings
In many cases, resetting network settings helps. Go to Settings -> General -> Reset -> Reset network settings. This procedure does not affect user data, but deletes all network connections.
Wi-Fi Help
“Wi-Fi Assist” is quite an interesting and relatively new feature in iOS. This is not unique to iOS 10, but it does affect Wi-Fi performance. The purpose of the Wi-Fi Assist function is to be able to compare the bandwidth of your Internet connection over Wi-Fi and over a mobile network. If the wireless network is not stable and fast enough, the mobile device can independently switch to using the mobile Internet - 3G or LTE. To disable the feature, go to Settings -> Cellular.
Disable location services for Wi-Fi
Another feature that directly affects your Wi-Fi connection. To disable location services for Wi-Fi networks, go to Settings -> Privacy -> Location Services -> System Services, use the slider to deactivate the location service for Wi-Fi networks and restart the device.
Clean installation of iOS 10
If none of the above helps, it’s time to move on to more radical methods. To perform a so-called “clean” installation, you must update iTunes for Mac or Windows to the latest version and.
Now turn off Find My iPhone mode in Settings->iCloud->Find My iPhone. Connect your iOS device to your computer and select it in iTunes. Hold down Alt on Mac and Shift on Windows, select the “Restore” option and specify the path to the downloaded IPSW file.
Wait for the device to boot and restore your data from backup.
Rollback to iOS 9
Even if installing iOS 10 from scratch did not change anything, it may be worth rolling back to the previous version of the OS.
To start . Then turn off Find My iPhone in Settings->iCloud->Find My iPhone.
Connect your iOS device to your computer and put it in DFU mode. In iTunes, hold down Alt on Mac and Shift on Windows, select the “Restore” option and specify the path to the downloaded IPSW file.
Do not disconnect the gadget from the computer until iTunes notifies you of successful completion.
Sometimes some iPhone users experience a variety of problems connecting to wireless networks. There are situations when the Wi-Fi connection is lost, the Wi-Fi on/off toggle switch may be blocked, available wireless networks are not displayed, or the phone simply does not connect to Wi-Fi.
There is no single reason for such problems. But in most cases this is all easily fixable. Here are some ways to troubleshoot iPhone wireless problems.
Press and hold the power button and home button at the same time until your iPhone restarts.
Once the iPhone restarts, it will try to connect to Wi-Fi again. In some cases, this immediately solves the problem.
Resetting network settings
Your phone stores a huge number of network addresses, passwords and other parameters and, perhaps, because of all this rubbish, something was broken.
Open Settings and go to General, then select Reset Network Settings from the Reset menu.
When the network settings are reset, try connecting to the Wi-Fi network again. Everything should work, but if that doesn't work, we have a few more tips.
Backup and Restore
Backing up and restoring your iPhone can be a bit of a hassle, but it can often solve some of the biggest problems with your phone not working properly.
Back up your iPhone using iTunes or iCloud and restore from it. Then try connecting to your Wi-Fi network again. This is not at all difficult, but it can take quite a lot of time.
If, nevertheless, this advice did not help you, then perhaps the problem is not in your iPhone at all. Check your router settings and reboot it. Otherwise, the surest way would be to contact Apple support, describing the problem in detail.
Owners of mobile devices with an apple on the body are quite rarely faced with the problem that the devices do not pick up WiFi or the mobile operator’s network than owners of phones from other brands. But sometimes this can happen to them too. With proper and careful use, the occurrence of such a problem is practically impossible, and if it does occur, a simple reboot of the device is enough, but it often happens that the problem is much deeper and needs to be sorted out Why is iPhone bad at Wi-Fi?.
Possible causes of the problem
The main problems that are not related to the operation of an iPhone or iPad include the following:
- When updating iPhone 5, iPad Air, iPad models with retina display to iOS 8, a sharp drop in data transfer speed was noticed. Signal deterioration was also noticed on iPhone 6.
- The build quality of the phone is not satisfactory, but due to design features there are problems with data transmission via WiFi, especially when it comes to the issue Why does Wi-Fi work poorly on iPhone 5?. This is due to the fact that the phone has a weak radio signal amplifier.
If the phone was dropped, subjected to other physical impacts, or water got on it, then completely different, purely mechanical damage occurs, which can lead to the following:
- the radio module has come off the phone's motherboard;
- The WiFi module cable is damaged;
- physical damage to the antenna;
- Damage to PCB tracks.
After finding out the reason why iPhone does not receive Wi-Fi, what should I do? The best advice will be given by specialists from a certified service center, but before taking the device there, you can try a number of ways to solve the problem yourself.
Troubleshooting: Required Actions
The sequence of actions to solve the problem yourself depends on the iPhone or iPad model and the version of the iOS operating system. General procedure that can restore functionality:
- Turn off Wi-Fi on iPhone.
- Delete saved WiFi networks.
- Turn off and turn on the router after a while. This will reset the settings on it for all previously connected users.
- Turn on Wi-Fi on your gadget.
If after all this iPhone doesn't have good Wi-Fi connection, you need to try connecting to the router with another device to exclude the possibility of it breaking.
There are situations when the network is very fast and connects without problems, but when you try to open any page in the browser it is not possible. You can eliminate this by switching the key check from WPA to WEP in the security settings of your WiFi gadget.
Reset network settings and force reboot
Another possible way to solve the problem is Why is Wi-Fi bad on iPhone 6? This is a network settings reset. To do this, go to “Settings” on your phone, “General - Reset” tab, and select “Reset network settings”. It is strictly not recommended to do a full reset, because... this will lead to complete destruction of data on the device. If you still need to do such a reset, then it is advisable to synchronize the device with your computer via iTunes, save the contacts and upload the data to the cloud.
Quite often, a “hot” reboot of the device, especially with the release of the eighth generation operating system, solves the problem, Why doesn't Wi-Fi work on iPhone 7?. To perform this, you need to simultaneously hold down the “Power” and “Home” buttons on the turned on device. The phone will turn off. After turning on, the operating system cache and RAM of the phone will be cleared.
What to do if nothing helps
If after all the manipulations the problems remain, then we can say with almost one hundred percent probability that Why can't my iPhone connect to Wi-Fi?- critical damage was sustained during operation and it is necessary to take the device to a service center.
It is advisable to choose a certified service center, and if this is not possible, then at least be guided by the reviews of previous clients. This rather critical choice will affect the future performance of your iPhone. For example, when assembling a phone incorrectly, many careless craftsmen forget to press the metal plate tightly (or even lose it) to the contacts on the motherboard, but these plates are the iPhone’s antenna.
After installing iOS 11 on iPhone and iPad, many users began to experience various problems connecting to Wi-Fi networks. However, when the iPhone does not connect to Wi-Fi, or the Internet does not work after connecting, this is not news, and it is unlikely that iOS 11 is to blame. Although, a surge in these problems appears precisely after installing the next update.
But the most popular question related to Wi-Fi in iOS 11 is why Wi-Fi does not turn off after turning it off in the control center. Why does it turn on by itself and how to completely disable the Wi-Fi network on an iPhone or iPad. It's not really a problem, it's just how the function is implemented. Although, it is a big mystery to me why they made such a decision. I’ll tell you more about this later in the article.
Well, probably the only (noticeable) change in iOS 11 related to Wi-Fi is a function that allows you to connect to a wireless network without entering a password. It is enough to bring your phone or tablet from Apple to another iOS device, which already has the password for this network saved and whose contacts contain your data. But I will try to talk about this feature in another article. It’s unlikely that anyone will use it, but it’s an interesting solution.
On my iPhone 6 and iPad, after installing iOS 11, everything works without problems. True, I don’t often connect to any new Wi-Fi networks. But not everyone is as lucky as me :) So let’s sort it out in order.
On iPhone and iPad with iOS 11, Wi-Fi does not turn off and turns on itself. What to do?
I checked, and indeed there is such a problem. But this is more likely not even a problem, but such a special and original implementation of a function in the Apple style that no one needs.
What's the point? If you disable the Wi-Fi network by clicking on the icon in the control center (which is very convenient and what many people use), then Wi-Fi will not be turned off completely. The iPhone will simply be disconnected from the Wi-Fi network. All connections will be lost. And if we go to the Wi-Fi settings, then there we will see a message that “New Wi-Fi connections are disabled in the control center.” And Wi-Fi itself is turned on. It just doesn't turn off completely. This is what it looks like:
Many people write that in iOS 11 Wi-Fi turns on itself. Most likely this is not the case. Simply by turning it off in the control center and going into the settings, they see that it is enabled.
Why this was done, I don’t know. If you know, then write in the comments. A very strange and unnecessary decision.
To completely turn off Wi-Fi on an iPhone, you need to go into settings the old fashioned way and turn it off there.
Why then have this control point if you still need to go through the settings. But only if you need to completely disable Wi-Fi.
Problems connecting to Wi-Fi in iOS 11
But the problems are still the same: the iPhone (or iPad) does not see the Wi-Fi network, the error “Could not connect to the network”, the connection endlessly, the password request does not appear, etc. As I understand it, there is nothing new in iOS 11 in this plan. And that's good :)
I wrote in great detail about solving all these problems in the following articles:
If you encounter any error while connecting to a wireless network, you can try reconnecting, resetting the network settings, or completely resetting the device. This may help, provided there are no problems with the access point itself. If other devices connect to this network and work normally.
Since iOS 11 has recently been released, it is possible that not all problems are known yet. If you have interesting information on this topic, you can share it in the comments under this article. There, in the comments, you can describe your problem. But only after you read the article and tried all the tips. All the best!